Hi @vintedUK I need to contact you about a missing order (I sent it, it didn't arrive) How do I do it? I can't see any option to contact you anywhere on the site.

This is EXACTLY why people outside of cities NEED to drive, and why the rising cost of motoring, especially for young people working minimum wage jobs is so frustrating. BBC News - 'Ghost buses' and cut services: Passengers complain as bus cap rises.

New #blog to #L&D folk.

It's my annual giveaway of FREE resources to help make #training design quicker, easier and less stressful. Banish those L&D nightmares!!

I don't claim to know the secret of a happy and successful life, but I know that some of the things that lead to that ALSO help us to create great #learning experiences

Hi @weareforesters - my son is trying to log in, yet his details aren't recognised. He is trying to do a password reset, but it keeps saying his email and DOB are wrong. they aren't. He only has one of each. Please advise.

Dear @HastingsDirect - My daughter has sold her car and needs to cancel her insurance. NONE of your phone numbers are valid. She can't cancel online. Please advise.

I'm with you @bushontheradio - I miss squeezy @marmite too!!! And whilst I have your attention, can you please ask the makers of @OXO why there's never been a pork stock cube.

Advice for you if you use subject matter experts to support people development.

Dear @FedExHelp - we missed a parcel today (we didn't realise it had to be signed for). Downloaded the app and created an account as instructed. No option to manage my delivery. Card says to phone. No phone number. What now?.

Had a glorious glimpse of the future. no teenage son at home next week, so got a FULL WEEKS shopping for £70 at @AldiUK . £5 per person, per day, AND I got 2 fillet steaks in that!.

Hey - who's got #freebies from #WOLCE24 ? This may not be edible or cuddly, but it MIGHT be useful. Why not download my session about harnessing the power of #USG to develop people?

I know what it's like when you are at #WOLCE - There are always 2 sessions you want to attend but they happen at the same time. That's why I recorded a version of my session on Harnessing the Power of User-Generated Content

Are you at #WOLCE24? Why not get a recording (plus some freebies) of the session I delivered last year on how to harness the power of user-generated content? #UGC (plus a couple of freebies) #WOL.

Balancing tech and human skills in #training #design and #learningexperiencedesign #LXD. Reflections from Japan.

When you're working on 33 hours of no sleep, your plane landed at @Manairpot 80 minutes ago, and there's still no sign of your luggage. That.

Did you ever wonder how making great movies is very much like designing great training? No???? Well, I did, and these are my conclusions.

#TrainingDesign - where the magic REALLY happens! Inspired by a visit to the #HarryPotter Studio tour.

Are you in a #learninganddevelopment role and have #impostersyndrome? Do you have to deliver #training to others about it? If so, take a listen to our #podcast all about it!

Thanks! And my practical course on using #AI for #trainingdesign has 20% off with code SUMMERSCHOOL but only until tomorrow!