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SFU IT Services Profile
SFU IT Services

@sfu_it

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We provide services related to Information Technology at @SFU | Email [email protected] | call 778-782-8888 (Account monitored M-F, 8:00 am-4:00 pm)

Burnaby, BC
Joined October 2008
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@sfu_it
SFU IT Services
1 year
We are retiring our Twitter account and moving all outage updates to our Service Outages page. Please visit for more information.
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@sfu_it
SFU IT Services
1 year
goSFU Outage.goSFU will be unavailable on Saturday, Feb 24, 2024, from 9:30 - 11:00 am due to scheduled maintenance. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
1 year
goSFU Outage .goSFU will be unavailable on Saturday, Feb 17, 2024, from 9:00 am-5:00 pm due to maintenance. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
1 year
goSFU Outage.goSFU will be unavailable on Saturday, Jan 27, 2024, from 9:30 am-12:30 pm due to maintenance. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
1 year
FINS Outage.FINS will be unavailable from 9:00 am – 3:00 pm on Saturday, Jan 20, 2024, for system maintenance. If you experience issues after the scheduled outage window, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
1 year
goSFU Outage:.goSFU will be unavailable on Saturday, January 20, 2024, from 9:00 am- 1:00 pm due to maintenance. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
1 year
FINS will be unavailable from 5:30 – 7:30am on Thursday, Jan 18, 2024, for system maintenance. If you experience issues after the scheduled outage window, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
Scheduled disaster recovery testing on Dec 28, 2023, 8AM-12PM. Intermittent availability for SFU Cloud services, including Canvas, FAST, FINS, goSFU, myINFO, & SFU Mail. This outage will only affect app access & not their functions. For post-outage issues, contact ns-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
goSFU Outage:.goSFU will be unavailable on Saturday, Dec 23, 2023, from 9:30 - 11:30 AM due to maintenance. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
goSFU will be unavailable on Saturday, Nov 25, 2023, from 8:00 - 10:00 AM and Monday, Nov 27, 2023, from 12:00 AM - 08:00 AM. After access resumes, login to goSFU may be slower due to heavy user traffic. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
myINFO & FINS will be unavailable from 6:00 – 7:00am on Thursday, Nov 23 2023, for system maintenance. To view updates during the outage, follow us on Twitter. If you experience issues after the scheduled outage window, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
FINS will be down for an upgrade from 6:00 a.m. on Oct 28 to 8:00 a.m. on Oct 30. For post-outage issues, email its-help@sfu.ca. After FINS is back online, remember to clear your browser cache before logging in. Please spread this message in your departments.
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@sfu_it
SFU IT Services
2 years
[Notice]: goSFU & mySchedule will be down for maintenance on Oct 28, 2023, from 9:30 am-12:30 pm. After access resumes, login to goSFU may be slower due to heavy user traffic. For post-outage issues, please contact its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
FINS & myINFO will be unavailable from 5:00–7:00 a.m. on Oct 26, 2023, for system maintenance. If you experience issues after the scheduled outage, please email its-help@sfu.ca for help.
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@sfu_it
SFU IT Services
2 years
Heads up: goSFU & mySchedule will be unavailable on Sat, Sept 30, 2023, from 9:30 am-11:30 am. Due to high user volume, expect slower logins after access resumes at 11:30 a.m. For post-outage issues, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
We restored access to myINFO at 7:00 a.m. on September 28. If you experience any access issues, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
myINFO will be unavailable from 6:00– 7:00 a.m. Sep 28, 2023, for system maintenance. View updates during the outage here: SFU IT Services at If you experience issues after the scheduled outage window, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
[Notice] Access to myINFO and FINS ( has been restored as of 5:30 p.m., September 17, 2023. If you experience any access issues, please email its-help@sfu.ca.
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@sfu_it
SFU IT Services
2 years
[Notice] goSFU and mySchedule will be unavailable on Saturday September 16th from 9:00am to 12:00pm. Signing into goSFU may be slower than normal shortly after access resumes at 12:00 p.m. on Saturday, September 16th 2023, due to the high volume of users expected to log in.
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@sfu_it
SFU IT Services
2 years
[NOTICE] myINFO and FINS ( will be temporarily unavailable from 9:00 a.m. September 16 to 5:00 p.m. September 17, 2023. If you experience any issues after the maintenance period, please contact IT Services at its-help@sfu.ca.
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