sdi_institute Profile Banner
ServiceDeskInstitute Profile
ServiceDeskInstitute

@sdi_institute

Followers
5K
Following
5K
Media
5K
Statuses
13K

SDI is the place for #servicedesk & #ITSM professionals to connect, share, learn, network and keep up-to-date with the latest in the IT service industry.

London, England
Joined November 2010
Don't wanna be here? Send us removal request.
@sdi_institute
ServiceDeskInstitute
2 days
๐Ÿ’ก Compare ITSM tools side-by-side, ask live Qs & more at SDI's International ITSM Tools In Action event on 26th of November. Register now ๐Ÿ‘‰ https://t.co/QGlKTWDfXv #ITSMToolsDay #ServiceDesk #SDI
0
0
1
@sdi_institute
ServiceDeskInstitute
3 days
๐ŸŒ New speaker announced for the XLA Roadshow Virtual Experience! Sarah Nicastro, Principal Evangelist at IFS Save your spot ๐Ÿ‘‰ https://t.co/pQkHi92H8o #XLA
0
0
0
@REXShares
REX Shares
1 month
Introducing DOJE: The first U.S. memecoin ETF giving you spot exposure to Dogecoin via a traditional ETF.
3
40
85
@sdi_institute
ServiceDeskInstitute
3 days
โณ One week to go! โณ Donโ€™t miss this chance to hear from industry experts on transforming incident management and uncovering the truth about your CMDB. ๐Ÿ“… 30 October, 11:00am GMT ๐Ÿ‘‰ Register now to save your seat. https://t.co/iUcXjYVFOv #ITSM #ServiceDesk #SDIevents
0
0
0
@sdi_institute
ServiceDeskInstitute
4 days
๐Ÿ“Š 3 months onโ€”howโ€™s your AI journey going? Revisit our webinar to get inspired: https://t.co/8tohIYxscx #AI #ITSupport #SDI
0
0
0
@sdi_institute
ServiceDeskInstitute
4 days
๐ŸŽ‰Exciting webinar alert๐ŸŽ‰Join us on ๐Ÿฌ๐Ÿฎ ๐——๐—ฒ๐—ฐ๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ for โ€œTop 3 Use Cases for Using Experience Data in ITSM with Sakari Kyrรถ, Product Strategy Lead at HappySignals. Register here: https://t.co/SCxHR6ob6n #Webinar #HappySignals #ServiceDeskInstitute https://t.co/5frtjxWX9Q
Tweet card summary image
brighttalk.com
As organizations adopt experience data to optimize and enhance IT services, one critical question remains: how do we ensure the experience data truly improves the employee experience? In this...
0
0
0
@joenrv
Joaquim
2 days
Introducing the Nexus MCP Give your AI access to hundreds of private APIs, without needing accounts or API keys. Watch me make ChatGPT 100x more useful
15
15
90
@sdi_institute
ServiceDeskInstitute
5 days
๐Ÿค Network. Learn. Improve. Be part of the service desk community this 12 Nov in Manchester ๐Ÿ‘‰ https://t.co/w3cHA1ShHQ #SDIEvents
0
0
0
@sdi_institute
ServiceDeskInstitute
9 days
๐Ÿ™Œ Thank you for joining Mastering AI & Automation! Packed with insights & inspiration โ€“ big thanks to all speakers & attendees ๐Ÿ‘ ๐Ÿ‘‰ Watch on demand here: https://t.co/vSZDkAfsae
0
0
0
@sdi_institute
ServiceDeskInstitute
10 days
๐Ÿ”‘ Dr Josh Nelson, Director of Technology Experience PowerDesign Inc. joins the XLA Roadshow Virtual Experience! Register ๐Ÿ‘‰ https://t.co/pQkHi92H8o #XLA
0
0
1
@sdi_institute
ServiceDeskInstitute
10 days
โฐ 1 week to go! Runshawโ€™s 5โญ journey + ROI insights in our free webinar. ๐ŸŽ™ David Wright (SDI) + Alex Harding (Runshaw) ๐Ÿ“… 23 Oct, 2:00pm BST ๐Ÿ‘‰ Register free: https://t.co/ikOM8vdqWg #ServiceDesk #ROI #ITSM
0
0
0
@kneeovertoesguy
KneeOverToesGuy
8 days
Minimalistic Workout Program w/ Sets/Reps List I havenโ€™t had a knee or back problem in 12 years despite a long list prior. Anything could happen, but my training style has shifted my body to be more resilient than normal. I train 2x per week for about 1 hour. Hereโ€™s my list +
13
119
868
@sdi_institute
ServiceDeskInstitute
10 days
๐Ÿ“Œ Service Desk Excellence: Continual improvement is more than just an event โ€“ itโ€™s a chance to connect, learn, and take away practical ideas you can use straight away. 12 Nov, Manchester, UK FREE FOR PREMIUM MEMBERS ๐Ÿ‘‰ https://t.co/w3cHA1ShHQ #SDIEvents #ITSM
0
0
1
@sdi_institute
ServiceDeskInstitute
11 days
๐Ÿ“Š Why attend Mastering AI & Automation? โœ… Efficiency โœ… Smarter support โœ… Case studies ๐ŸŽŸ๏ธ Register ๐Ÿ‘‰ https://t.co/vSZDkAfsae
0
0
0
@sdi_institute
ServiceDeskInstitute
11 days
๐Ÿ“ฃ Speaker announcement! Daniel Ponizil, ALVAO will be sharing insights on Microsoft-native ITSM & ITAM at SDI's International ITSM Tools In Action 2025 event. Secure your spot now: https://t.co/QGlKTWDfXv #ITSM #ToolsDay #ServiceDeskInstitute #AlVAO
0
0
0
@sdi_institute
ServiceDeskInstitute
12 days
๐ŸŽฌ Missed the XLA Roadshow live? Catch it on demand now ๐Ÿ‘‰ https://t.co/ejByJqAGBV & donโ€™t stop there โ€“ join us for the final part of the XLA Roadshow on 6 Nov, ๐ŸŽŸ๏ธ Register now: https://t.co/wPvABGp7OC.
0
0
0
@ASICmasterDave
David Radzieta
2 days
Every hour your mining equipment is down for repairs, you're bleeding money. The fleet management problem is actually a cash flow problem. @MiningDisrupt Nov 11-13. Let's discuss real solutions.
1
0
42
@sdi_institute
ServiceDeskInstitute
12 days
JUST 2 WEEKS TO GO! ๐Ÿ’ก Stop pushing that boulder uphill. Fix your CMDB & incident mgmt in our webinar. ๐Ÿ“… 30 Oct, 11am GMT ๐Ÿ‘‰ Register: https://t.co/iUcXjYVFOv #ITSM #SDIevents
0
0
0
@sdi_institute
ServiceDeskInstitute
13 days
๐Ÿ“ขPatrycja Sobera, SVP & General Manager, Digital Workplace at Unisys joins the XLA Roadshow Virtual Experience on Day 2: November 6th! Register now ๐Ÿ‘‰ https://t.co/pQkHi92H8o #XLA
0
0
0
@sdi_institute
ServiceDeskInstitute
13 days
1 MONTH TO GO!! ๐Ÿ“Œ Join the service desk event of the year! Learn, connect, improve ๐Ÿ‘‰ https://t.co/w3cHA1ShHQ #ITSM #SDIEvents
0
0
0
@sdi_institute
ServiceDeskInstitute
17 days
โณ 1 week left! Mastering AI & Automation ๐Ÿ—“ 16 Oct ๐ŸŽŸ๏ธ Last chance ๐Ÿ‘‰ https://t.co/vSZDkAfsae
0
0
0
@reflectorbital
Reflect Orbital
4 days
Our CEO & Co-founder @bennbuilds spoke at Up.Summit hosted by @UPPartnersVC about how Reflect is building reliable access to sunlight as a foundation for everything we want to achieve as a species.
3
4
38
@sdi_institute
ServiceDeskInstitute
18 days
๐Ÿค Weโ€™re proud to announce Sami Kallio, CEO & Founder, Happy Signals (our Headline Sponsor) will cover โ€“ Getting started with XLAs: Four inspirational cases from real customers. ๐ŸŽŸ๏ธ Secure your place today ๐Ÿ‘‰ https://t.co/pQkHi92H8o #XLA #HappySignals
0
0
0
@sdi_institute
ServiceDeskInstitute
18 days
๐Ÿš€ SDC = more than cost savings. Runshawโ€™s 5โญ journey shows: โœ” Long-term ROI โœ” Strategic alignment ๐Ÿ“… 23 Oct, 2:00pm BST ๐Ÿ‘‰ Register free today: https://t.co/ikOM8vdqWg #ITSM #ROI #ServiceDesk
0
0
0
@sdi_institute
ServiceDeskInstitute
20 days
๐Ÿ”’ ๐—ฆ๐˜๐˜‚๐—ฐ๐—ธ ๐—ถ๐—ป ๐—ผ๐—น๐—ฑ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฑ๐—ฒ๐˜€๐—ธ ๐—ต๐—ฎ๐—ฏ๐—ถ๐˜๐˜€? Outdated workflows & resistance to change slow progress. Read this blog to learn how to transform mindset & culture: https://t.co/WAcIwyAz8L #HOTH #SDI #ServiceDesk #Blog #ITsupport #Mindset
0
0
0