ServiceDeskInstitute
@sdi_institute
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SDI is the place for #servicedesk & #ITSM professionals to connect, share, learn, network and keep up-to-date with the latest in the IT service industry.
London, England
Joined November 2010
๐ก Compare ITSM tools side-by-side, ask live Qs & more at SDI's International ITSM Tools In Action event on 26th of November. Register now ๐ https://t.co/QGlKTWDfXv
#ITSMToolsDay #ServiceDesk #SDI
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๐ New speaker announced for the XLA Roadshow Virtual Experience! Sarah Nicastro, Principal Evangelist at IFS Save your spot ๐ https://t.co/pQkHi92H8o
#XLA
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Introducing DOJE: The first U.S. memecoin ETF giving you spot exposure to Dogecoin via a traditional ETF.
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โณ One week to go! โณ Donโt miss this chance to hear from industry experts on transforming incident management and uncovering the truth about your CMDB. ๐
30 October, 11:00am GMT ๐ Register now to save your seat. https://t.co/iUcXjYVFOv
#ITSM #ServiceDesk #SDIevents
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๐ 3 months onโhowโs your AI journey going? Revisit our webinar to get inspired: https://t.co/8tohIYxscx
#AI #ITSupport #SDI
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๐Exciting webinar alert๐Join us on ๐ฌ๐ฎ ๐๐ฒ๐ฐ๐ฒ๐บ๐ฏ๐ฒ๐ฟ for โTop 3 Use Cases for Using Experience Data in ITSM with Sakari Kyrรถ, Product Strategy Lead at HappySignals. Register here: https://t.co/SCxHR6ob6n
#Webinar #HappySignals #ServiceDeskInstitute
https://t.co/5frtjxWX9Q
brighttalk.com
As organizations adopt experience data to optimize and enhance IT services, one critical question remains: how do we ensure the experience data truly improves the employee experience? In this...
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Introducing the Nexus MCP Give your AI access to hundreds of private APIs, without needing accounts or API keys. Watch me make ChatGPT 100x more useful
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๐ค Network. Learn. Improve. Be part of the service desk community this 12 Nov in Manchester ๐ https://t.co/w3cHA1ShHQ
#SDIEvents
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๐ Thank you for joining Mastering AI & Automation! Packed with insights & inspiration โ big thanks to all speakers & attendees ๐ ๐ Watch on demand here: https://t.co/vSZDkAfsae
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๐ Dr Josh Nelson, Director of Technology Experience PowerDesign Inc. joins the XLA Roadshow Virtual Experience! Register ๐ https://t.co/pQkHi92H8o
#XLA
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โฐ 1 week to go! Runshawโs 5โญ journey + ROI insights in our free webinar. ๐ David Wright (SDI) + Alex Harding (Runshaw) ๐
23 Oct, 2:00pm BST ๐ Register free: https://t.co/ikOM8vdqWg
#ServiceDesk #ROI #ITSM
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Minimalistic Workout Program w/ Sets/Reps List I havenโt had a knee or back problem in 12 years despite a long list prior. Anything could happen, but my training style has shifted my body to be more resilient than normal. I train 2x per week for about 1 hour. Hereโs my list +
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๐ Service Desk Excellence: Continual improvement is more than just an event โ itโs a chance to connect, learn, and take away practical ideas you can use straight away. 12 Nov, Manchester, UK FREE FOR PREMIUM MEMBERS ๐ https://t.co/w3cHA1ShHQ
#SDIEvents #ITSM
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๐ Why attend Mastering AI & Automation? โ
Efficiency โ
Smarter support โ
Case studies ๐๏ธ Register ๐ https://t.co/vSZDkAfsae
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๐ฃ Speaker announcement! Daniel Ponizil, ALVAO will be sharing insights on Microsoft-native ITSM & ITAM at SDI's International ITSM Tools In Action 2025 event. Secure your spot now: https://t.co/QGlKTWDfXv
#ITSM #ToolsDay #ServiceDeskInstitute #AlVAO
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๐ฌ Missed the XLA Roadshow live? Catch it on demand now ๐ https://t.co/ejByJqAGBV & donโt stop there โ join us for the final part of the XLA Roadshow on 6 Nov, ๐๏ธ Register now: https://t.co/wPvABGp7OC.
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Every hour your mining equipment is down for repairs, you're bleeding money. The fleet management problem is actually a cash flow problem. @MiningDisrupt Nov 11-13. Let's discuss real solutions.
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JUST 2 WEEKS TO GO! ๐ก Stop pushing that boulder uphill. Fix your CMDB & incident mgmt in our webinar. ๐
30 Oct, 11am GMT ๐ Register: https://t.co/iUcXjYVFOv
#ITSM #SDIevents
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๐ขPatrycja Sobera, SVP & General Manager, Digital Workplace at Unisys joins the XLA Roadshow Virtual Experience on Day 2: November 6th! Register now ๐ https://t.co/pQkHi92H8o
#XLA
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1 MONTH TO GO!! ๐ Join the service desk event of the year! Learn, connect, improve ๐ https://t.co/w3cHA1ShHQ
#ITSM #SDIEvents
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โณ 1 week left! Mastering AI & Automation ๐ 16 Oct ๐๏ธ Last chance ๐ https://t.co/vSZDkAfsae
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Our CEO & Co-founder @bennbuilds spoke at Up.Summit hosted by @UPPartnersVC about how Reflect is building reliable access to sunlight as a foundation for everything we want to achieve as a species.
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๐ค Weโre proud to announce Sami Kallio, CEO & Founder, Happy Signals (our Headline Sponsor) will cover โ Getting started with XLAs: Four inspirational cases from real customers. ๐๏ธ Secure your place today ๐ https://t.co/pQkHi92H8o
#XLA #HappySignals
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๐ SDC = more than cost savings. Runshawโs 5โญ journey shows: โ Long-term ROI โ Strategic alignment ๐
23 Oct, 2:00pm BST ๐ Register free today: https://t.co/ikOM8vdqWg
#ITSM #ROI #ServiceDesk
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๐ ๐ฆ๐๐๐ฐ๐ธ ๐ถ๐ป ๐ผ๐น๐ฑ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฑ๐ฒ๐๐ธ ๐ต๐ฎ๐ฏ๐ถ๐๐? Outdated workflows & resistance to change slow progress. Read this blog to learn how to transform mindset & culture: https://t.co/WAcIwyAz8L
#HOTH #SDI #ServiceDesk #Blog #ITsupport #Mindset
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