Oanh Trinh
@scraggot
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Tip of the night #dawsydney Work with your HR team to make GA4 training mandatory
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Here is a snapshot of the old vs new GA4 Reporting API limits.
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@scraggot and @LouderAU gifted @sydcontentstrat participants a beautiful Leuchtturm1917 notebook on Monday night. Thanks so much!!!!
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Getting ready to talk about GA4 for the Sydney Content Strategy community @sydcontentstrat thanks @EllenGeraghty for making this happen!
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Lovely to be part of a great discussion last night on Google Analytics 4. Get up to speed with what the changes are from Universal Analytics and hear from experts about what their experience on rollout has been like so far. Pretty amazing content for free.
Videos from last night's #dawsydney Google Analytics 4 special are up on our site now. https://t.co/YybCFeP1kH
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👏🏼 @ServiceNSW aiming to service NSW not service some of NSW. #FSTGovNSW
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Teams is Microsoft’s way of reminding us how important it is to invest in UX .
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Great story on how the Endeavour Group uses HCD to guide it’s test and learn approach to continuous improvement. Meanwhile, this spider came to say hello. #CustomerConnect21 #HCD #CX
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Do the right thing, not the easy thing. Lots of great tips from @leisa leading the Insights team at Atlassian. #CustomerConnect21 reduce defensiveness, be clear in an emphathetic way, be persistent.
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Valuing employees and helping them understand their value. Yes please. #CustomerConnect21 #cxtrack
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Wonder how many kids are using the happy customer stand as a game 🙂😐☹️ #CustomerConnect21
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Who is IKEA’s biggest competitor? My guess is Kmart #CustomerConnect21 @alicemdonaldson
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“A customer should never have to give the same information more than once.” @katwarboys #customerconnect21
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If you’re a white guy in meetings and the only people agreeing with you are white guys, check yourself. If you’re a white guy in a leadership position and the only people you go to for advice or to bounce ideas off, are white guys, check yourself.
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