Chatbots promise reduced costs, faster response times, and 24/7 availability. But are they actually improving the customer experience? Discover why a hybrid model is crucial to achieving success. . #CXStrategy #ContactCenter #Chatbots

Tamanna Chanana (@Snowflake) on #TheBridgecast just redefined B2B marketing:. • Influencers = product experts, not just follower counts.• Customer insights drive every decision.• Documentation = real marketing-IT wins. 🎧 LISTEN:

Join millions who have switched to Grok.

Outdated systems. Seasonal demand spikes. Fragmented tools. That’s where Suburban Propane started. After partnering with Bridgepointe and Zoom, they transformed their contact center into an agile, AI-powered operation. Check out how they did it:

Want faster results without hiring an AI team from scratch? BPO automation gets you up and running in months, not years. No CapEx. No tech drama. No waiting. Learn how companies are scaling smarter with BPO automation →

Contact centers are evolving fast—AI is analyzing 1,000 surveys in 30 seconds, reshaping how leaders make decisions. But as automation solves the easy stuff, agents are navigating the toughest, most emotional calls yet. 👇. LISTEN:

When Koya Medical relocated its headquarters and manufacturing, its two-person IT team couldn’t build the new network alone, so they called Bridgepointe. The fix? Meter’s fully managed internet with zero upfront costs. Read how it all worked. #CaseStudy

🤖 What if AI doesn’t take jobs—but creates better ones?. Arshad Hisham, CEO of inGen Dynamics, talks AI governance, human-centric robotics, hype vs. reality, and preparing for humanoid robots at work. 🎧 Listen: #AIAdoption #Robotics #TheBridgecast

Cutting IT costs isn't just about trimming—it's about smart, sustainable strategy. Elevate performance, security, and innovation without compromise. Discover how to save by leading with strategy. Dive in:

Voice is still mission-critical—are you ready for the future? I sit with Alistair Pidd and unpack Teams Voice, AI, & modern integration strategies for IT leaders. Don’t miss his insights on The Bridgecast! 🎙️👇 #UCaaS #TheBridgecast. APPLE:

Unlock hidden insights with AI! 🚀 Copilot isn't just for coding—it's your secret weapon for smarter surveys. Discover how one client slashed costs by 17%! Curious? Dive in!. #GenerativeAI #AIInnovation #Copilot

🎙️ Just dropped: This week I chat with Indi Young on The Bridgecast! Dive into why tech decisions should start with listening, not just speed. 🤔 Are your systems built for how your team thinks or just how fast they can click? 👇.🎧 LISTEN:

Public cloud isn’t one-size-fits-all. It might be costing you more than you think. Discover why IT leaders are turning to private cloud infrastructure for better control, pricing, and performance. Read the blog: #CloudComputing #PrivateCloud

🤔 Dive into the minds of AI insiders and discover actionable strategies for your IT team. Join our Executive Briefing on June 18 @ 9 AM PT for insights from Compoze Labs, Cloudforce, and Bridgepointe. Ready to transform your approach? Sign up now!

Still treating disaster recovery like a checkbox? That mindset could cost you everything in 2025, so it’s time to rethink resilience. Learn how to upgrade your data protection strategy from backup basics to business-critical readiness.

"We need to connect because we're human." . 💬 On #TheBridgecast, I talk with @MarkTina of @VerizonBusiness about AI for SMBs, cybersecurity, hybrid work, and why real connection still matters. 🎧 Listen:

What if you could free up 35% of your IT help desk’s workload in under 60 days?. That’s not a pipe dream—it’s one of the most consistent wins we’re seeing with AI. And it’s easier than you think. Get the strategy here -

Most data centers aren’t built for what's next. But this guide is. Whether you're planning a refresh or a full migration, we've got your blueprint. 📘 Grab the free guide: #ITInfrastructure #DataCenterManagement #DataCenterDesign

Shadow AI is already inside your organization. Blocking it won’t stop it—it just drives it underground. Our latest blog shares how to lead your enterprise AI adoption without compromising security. Read it here:

Zoom is more than meetings—it’s now a full CX platform. 🎧. On The Bridgecast, David McAbee & I talk to Zoom’s Sean Fair & Shana Hafterson about:.📉 50% faster resolutions.🤖 AI-powered agents.📊 90% case self-service.🔗 UCaaS + CCaaS. Listen:

No time to chase quotes or manage messy vendor relationships? 😩. This free guide shows how to streamline tech sourcing—save time, cut costs, and align with your IT goals. 📘 Download: #TechRFP #ITConsulting #TechProcurement