Ryan @ryanstover X Profile

Ryan

@ryanstover

Followers

37

Following

70

Media

8

Statuses

26

United States

Joined November 2008

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Tim Tweets

@TimsWorking

3 years

Oh here we go!!!!

U.S. Department of Transportation

@USDOT

3 years

USDOT is concerned by Southwest’s unacceptable rate of cancellations and delays & reports of lack of prompt customer service. The Department will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.

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Tim Tweets

@TimsWorking

3 years

Ya ready for big brain CEO talk? Direct quote from you-guessed-it-white-dude CEO of @SouthwestAir named Bob: “Part of what we're suffering is a lack of tools. We've talked an awful lot about modernizing the operation… bla bla bla Zero fucks given https://t.co/qbjJAwrb46

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Tim Tweets

@TimsWorking

3 years

Total collapse of @SouthwestAir at Midway. No crews… Waited two hours in line to talk to a rep for a 9:30am DCA flight that keeps delaying the departure time every 15 minute for almost 5 hours now. Maybe cancel these flights so we can make alternative plans?

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Tim Tweets

@TimsWorking

3 years

Very little announcements or updates on staffing. @SouthwestAir if you can’t staff the flights at least have the decency to cancel them so we can leave the airport or make alternative plans. What’s the point in keeping us if the flights aren’t happening?

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Tim Tweets

@TimsWorking

3 years

We ran out of baby formula and had to leave the airport. Tried to do that this morning and it cost us the entire day only for @SouthwestAir to cancel us again anyways. They still have our luggage. What a clusterfuck.

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Tim Tweets

@TimsWorking

3 years

So they put us all on a plane, tell us to hurry up, and THEN they cancel the flight. No customer support is available. Phone is busy. App doesn’t work. 2 hour long lines minimum at gates for agents. Still no update or rebooking. Bad news @SouthwestAir

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Tim Tweets

@TimsWorking

3 years

So stupid. Shout out to the gate agents doing their best though. Everyone else at corporate @SouthwestAir you guys suck. No one should travel on airlines. They all suck.

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Tim Tweets

@TimsWorking

3 years

Hey @nbcchicago and @ABC7Chicago you covering the shit show going on with @SouthwestAir at Midway. All the other outlets are. They’re the only airline dealing with it and they can’t seem to figure out how to handle cancellations and staffing.

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Tim Tweets

@TimsWorking

3 years

Can’t wait for the very flashy “We had 800 bajillion customers try to reschedule in .1 milliseconds which caused our system to fail… AND WE NEVER KNEW SO MANY PEOPLE COULD TRAVEL.. but we will do better!” Bullshit press release to explain this away while nothing is done.

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Tim Tweets

@TimsWorking

3 years

DMs are open. I’d love to have a direct line to someone @vrbo who can do something. For anyone looking to book lodging, I’d avoid @vrbo at all costs and use AirBNB. @vrbo rental owners frequently use fraudulent double bookings with only partial refunds so they can get more $$$

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Tim Tweets

@TimsWorking

3 years

The unit owner of our rental fraudulently double booked the location so we were told to leave mid-trip. We still haven’t been compensated or refunded for having to book new accommodations despite weeks of “we are working on it.” Seems to me like @vrbo doesn’t give a shit

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Tim Tweets

@TimsWorking

3 years

Does it really take 6 weeks to get a refund and compensation for poor service? Or do you always try to avoid paying by running out the clock for weeks until customers give up? Even the airlines take less time than that. This is ridiculous.

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Tim Tweets

@TimsWorking

3 years

Hey @vrbo, how long does it typically take for you to refund/compensate your customers for bookings canceled mid-stay? We are going on 6 weeks. We have provided all documentation. Your team is still giving us the run-around. Should we simply never use @vrbo again?

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Orlando Magic

@OrlandoMagic

4 years

1000 RT and we’ll play this during tomorrow’s game

Kevin Clark

@bykevinclark

4 years

I feel that there is not enough appreciation of the original Orlando Magic theme song from 1989. Not from the fans, the team, the media. It’s mostly been erased from history. That changes today with this video I found of a live performance during the team’s first game. All-timer.

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Tommy Hawk

@BhawkTommyHawk

4 years

Last day to vote for #NHLFanChoice Best Mascot Moment where I attempted to catch my Besties pregame warm up puck. Let's see those 'I Voted' graphics! #Blackhawks https://t.co/yPKPouJqv1