Roy Tomeij
@roy
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Chief Customer Officer & Co-Founder at @AppSignal. Stroopwafel connoisseur.
The Netherlands
Joined September 2007
I can’t read every résumé. Whether I read yours is based on the answer to a single question. It’s.the cheat code. It’s the high-leverage moment where 98% of people quietly disqualify themselves.
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"Why do you want to work at AppSignal?". The answer to this question is the cheat code that can move you to the top of the pile. I'm pulling a somewhat random number, but out of a thousand applicants, no more than 2% recognize this.
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Come join my Customer Success team at @AppSignal! 🥳.
Come join our team! We're looking for a thoughtful, proactive Customer Support Specialist to provide a smooth and positive experience for AppSignal’s customers.
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I'm doing sort of an AMA on "whatever you wanted to know about (how it feels) raising funding, and why" on LinkedIn, but will take questions here, too :)
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Running a bootstrapped company in a highly competitive market meant generating enough operating income to stay profitable, but not enough to challenge the status quo. That’s about to change… 🚀.
AppSignal closes a $22 million growth investment led by Elsewhere Partners, enabling us to take AppSignal to the next level:
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Asking AI to make an image of a toy version of yourself + accessories is one thing, making a physical version is something else. This guy does it (and I love his energy):.
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Alright, I need to go to The Devonshire in Soho, London. The place and food look absolutely amazing:
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I'm covering a bit of Customer Success today, and I love that we created a place where the below is an acceptable reply 😅. "Yes, you should be all good! If "the system" keeps bugging you, please let me know so we can use some blunt tools to try to make it behave better.".
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It's crazy how a corporation like Disney – not shy of copyright infringement lawsuits themselves – uses a CC-licensed 3D model to sell as a physical souvenir at their parks, ignoring the CC license 🤯 Too big to get sued, and they know it.
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My wife and I bought each other tickets for Maria Mena's concert in Utrecht, NL, tonight. Double surprise! So now we have two tickets left over. Anyone who'd like to go tonight? Pay it forward later.
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Found my (very old) bulletproof vest while cleaning out the attic. Uncomfortably hot to wear in a club, and fortunately never really needed it. I threw it away, but not the memories of “the good old days.” 😎.
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So, best iOS app with proper Apple Watch support for tracking runs?. Extra points for training plans and tracking walks and other activities. I used to use RunKeeper until they shittified their Watch app, Nike Run Club since, but open to suggestions. Paid is no problem.
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“We don’t want to pay €X for APM; that’s more than Y% of our hosting costs!”. Could be. Now calculate how much your checkout process not properly working going undetected will cost you. False economy. 💸.
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No, Slack on iOS, I don’t want to reminded later. There are no VIPs here. Yet, it’s impossible to dismiss this one; you either have to use the feature, or choose to be nagged about this again tomorrow. Make it make sense.
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We seem to see an increase in people with the combination of “new phone,” “2FA enabled,” and “never stored backup codes.” 🤷🏻♂️. Tough luck. You’re locked out, and resetting 2FA would defeat the entire purpose of 2FA. It’s astonishing when even developers don’t store backups codes.
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