Rohit Kapoor
@rohitisb
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Chief Executive Officer - Food MarketPlace, Swiggy I Dad, Pawrent | Passionate about startups, equal opportunities, education, healthcare & fitness.
Gurgaon, India
Joined May 2009
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If you believed you were overcharged on your Swiggy order, that has not happened. Here is what did…
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Swiggy instamart is seeing a 10x increase in searches for tonic water, cocktail mixer and glasses.
India is partying like never before to ring in '2024
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NYE '24 broke all records across Swiggy Food and Instamart ! With the team at the stroke of midnight - could not be happier !
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With 9 startups becoming unicorns recently-it’s more essential than ever to infuse one thing into our DNA:
Curiosity. Teach young kids to have a million questions & not one right answer.
Inquisitive children = progressive business minds.
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Met Lokesh, a rising cricketer-delivery partner selected as a practice bowler for Netherlands cricket team. We're proud of him & funding a year of coaching. 1176+ deliveries with Swiggy & sure he will continue to deliver on the field too. Cheering for every delivery, run & win
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Looks like the best NYE party is happening in the City of Joy.
Someone from Kolkata has placed 35 orders on Swiggy instamart today consisting 914 items, worth Rs 48,950!
2024 is gonna be lit 🧡
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There's a huge strain on the mental health of people across the country trying to balance work + personal responsibilities. To ease this,
@oyorooms
announces a 4 day workweek for May'21 & infinite paid leaves till July'21.
@varshneyrashi
@YourStoryCo
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The one thing young professionals should remember:
Work ethic & will can always win over skill.
Don't stress about your CV, or the "right" position when you're starting out.
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If two people in the same room have the same opinion, one of them is extra.
Work with people who have complementary attitudes, but variability in thinking.
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My advice for early-stage entrepreneurs seeking capital.
Access to capital is not available to ideas as it is to a person. Ideas are everywhere but people who can execute those ideas & get meaningful returns on capital are more valuable.
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Designation is just a title, not your definition as a leader. You must:
- Stay authentic
- Care about the value you add to your organisation & people daily
- Push yourself to learn every day
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My advice for young leaders out there:
A key requirement of a leader today is to provide absolute clarity on what the mission is and what path is to be followed.
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One of my favorite childhood memories is of playing football in the rain, surrounded by friends. It's why I encourage my kids to drop their screens & go outdoors, make friends, participate in life... it's where they will learn & grow into well-rounded adults.
#HappyChildrensDay
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My advice to young entrepreneurs: don’t take hard positions on matters easily- from business opportunities to social issues.
Explore different facets; think critically but without judgement.
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The orders per minute (OPM) on Swiggy instamart is the highest we have seen so far. It’s surpassed our previous high during the WC Finals by 1.6x
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It's not just about creating jobs but creating economic opportunities for individuals. In a decade's time, traditional degrees will become obsolete & it will be all about skill. An invigorating discussion about creating jobs at
#EconIndia
for
@EconomistEvents
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With a lot of youngsters beginning their professional journeys right out of college, sharing a mantra that I have always lived by:
Your expenses should never catch up to your income
Focusing on wealth generation early on will go a long way in ensuring financial stability
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The mortality rate of startups is far too high & being a founder is not for the faint-hearted.
So what makes for a good business & a successful founder?
I discuss with
@ecelliitg
🧵:
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Best business advice I ever got:
Build a connection with prospective clients and get to know them better. A conversation about sports can be what leads to that elusive conversion.
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Language might be limiting, love is not!
#LetLoveIn
We haven't forgotten how to accept and love each other's differences. Sometimes all we need is a gentle reminder to
#LetLoveIn
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The biggest misconception we force on young people is that it's a "dog eat dog world" & not everyone can have success.
Not true. The world is by & large a fair place.
With a focus on extraordinary impact in every sphere of life- career, fame & money always follow.
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Entrepreneurs should remember that ambition, not caution- will always be their greatest friend.
What sets scaled-up companies apart, is the founders ability to solve for what is, by seeing only what could be.
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Our mission to fix the long-term rental housing space has driven
@OYOLIFE_INDIA
to become the largest co-living player in the country.
#OYOLIFE
#ItsYours
#WednesdayThoughts
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My chat with
@TechCircleIndia
on the
@OYOLIFE_INDIA
story of providing quality and affordable
#coliving
spaces to today’s aspiring youth. Catch the entire interview here:
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Reading 3 books or networking on Linkedin doesn't equate to learning.
It's important to find your personal preference when learning something. Don't force-fit your methods of learning simply because its a fad.
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Congratulations
#teamindia
on the very convincing victory. Checking our scores these past few days has been very exciting and asserts our dominance in the cricketing world. What a victory!
#WhiteWash
#IndVSA
#OnwardsAndUpwards
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Our 2nd
@innov8cowork
center in CP's historic Regal building, above Madam Tussauds, marks the continuation of our journey to revolutionize the
#coworking
industry. The beautifully designed 200+ seater campus has been created to motivate our nation's creative workforce.
#GrabASeat
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Great problem solvers aren’t people with all the answers.
They honestly assess the ambiguity & complications of a situation, keep their ear to the ground & have the ability to structure their thoughts to devise a solution.
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It’s a landmark day at OYO as we announce our partnership with the J&K govt with the unwavering support of Hon’ble LG Shri Manoj Sinha Ji
@OfficeOfLGJandK
to introduce the ‘Crown of Incredible of India’ initiative!
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A smart data strategy allows companies to:
1. Deliver personalised customer experiences
2. Engage with customers regularly
3. Optimise customer service
If customer is king, data is your ace in the pack. Use it wisely.
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Our goal with
@OYOLIFE_INDIA
is more than to provide comfortable, well-equipped, affordable living spaces; it's about creating a sense of inclusivity for those away from home. My feature in
@t2telegraph
with
@MathuresP
discusses India's young populace & how
#OYO
will serve them.
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Observation science > consumer research.
If you observe your consumers intently you will build a better product than by undertaking consumer research.
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Habits of good entrepreneurs:
- The power to observe what others don’t
- A tremendous curiosity to see what lies behind patterns
- Converting their business model into a simple story that excites others
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The historic
#PinkBallTest
at
#EdenGardens
has begun & I find myself reaching for my phone quite often to check the score! Wish I was back home in Kolkata, watching & cheering our
#MenInBlue
in person!
#INDvsBAN
!
?
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It seems like yesterday that we began
@OYOLIFE_INDIA
's journey to disrupt India's co-living space. Now, 1 year later, we're up to 40k live beds in 9 cities with 700+ bldgs & we're just getting started! A big thank you to all our
#OYOpreneurs
who made this possible!
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There is no OYO without its driving force- our OYOPreneurs & their families.
Last year brought us many valuable lessons on how we can do better & help our people live their best lives.
In light of this, here are our newest people policies in India:🧵
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Great time speaking with
@Sunanda_J
for
@LOT_ETNow
. Had a chance to share the philosophy behind
@OYOLIFE_INDIA
& the rising trend of co-living. Full interview at the following link:
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Madhya Pradesh has long been an imp. tourism hub & we’re excited to collaborate with the state govt. to have more people experience ‘Hindustan ka Dil’! Sincerest thanks to hon. minister
@UshaThakurMLA
,
@shekhar_sheo
sir & our partners for their insights + support at
#OYOSamvaad
.
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With talent going borderless, a startup's ability to attract the best is limitless.
Work from anywhere provides a level playing field to attract talent that startups need to capitalise upon.
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My learnings on dealing with stressful situations in my life
- Be authentic with yourself
- Bounded optimism > Exuberant optimism
- Communicate with those around you
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Always feels especially personal to visit our patrons across India. Met Kamal Singh Negi- owner of 2 properties in Nainital. Heartening to hear that OYO Discover helps him boost occupancy & make way for more tourists.
Tech leads the way as 🇮🇳 gets traveling again!
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Wisdom I have gathered from years of talking to hotel partners & experts:
-Don’t fear tech; there’s no success without it
-Shift with shifting consumer preferences
-Make your team strong; pick people who adapt fast, train easy + believe in your vision.
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The Shahenshah of Bollywood completes 50 years in the industry!
@SrBachchan
has set the bar so high, I doubt many will be able to reach it, let alone cross it. Thank you for 5 decades of awesome entertainment!
#50YearsOfAmitabhBachchan
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Happy birthday to the Shehanshah of Bollywood. The legend who got the entire nation fall in love with cinema with his performances in
#sholay
,
#Don
and many more films. The original superstar of India
@SrBachchan
happy birthday to you sir.
#amitabhbachchan
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Taking care of those who take care of us!
Our partner Alok Umre, alongside his team in Bhopal has been offering packed meals & water to our brave officers on the frontline, who are working long hours.
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When dreams meets innovation, you get Mr. Anil Chauhan, our partner from Noida. Starting out as a vegetable vendor to operating 10 OYO properties- his story is truly inspiring.
His ideas on tech as a driver of the SME growth engine spur us on as we amp up our product offerings.
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In unpredictable times, it's difficult to be optimistic or pessimistic about anything.
I see merit in being a "possibilist"- seeing a world of possibilities exist in front of us, chasing them down & making them happen.
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The top tech enterprises will be identified by the kind of talent they are able to attract.
There is a pressing need to find adaptable learners + people who can align to your vision in the long run.
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When in doubt, a doctor’s approach to problem solving works best:
Focus on the diagnosis instead of a hasty treatment plan.
At the workplace, this means understanding the roots of a problem instead of taking surface level decisions to save time.
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1/ With OYO Care, our doors are open to everyone who needs a safe space to isolate to protect their loved ones & to frontline workers who need a safe space near hospitals.
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After having spoken to hundreds of partners, employees & stakeholders at OYO, my learnings on how businesses can build strong relationships in times of disruption: 🧵
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Mark of a sustainable brand: Get consumers to believe in the experience of your products/services, without directly talking about it.
People put their money into stories that excite them, not terminologies they can’t grasp.
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"Let us sacrifice our today so that our children can have a better tomorrow."
This
#WorldStudentsDay
, let's remember the greatest teacher of them all -
#DrApjAbdulKalam
. Let's work towards giving our country's young minds the chance to evolve into the
#LeadersOfTomorrow
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Winning hearts is just as admirable as winning medals. These stars did just that.
As thanks for giving us all something to root for, we invite them to stay at any of our properties in India at any time this year. All on us!
A champion’s welcome awaits at any chosen
@oyorooms
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The pressure on caregivers & hospitals is unimaginable. It is our duty beyond all else, to support those on the frontline.
We're working with hospitals to:
-Quarantine milder cases at an OYO
-Offer stays to essential personnel & families next to hospitals
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A brand’s job is to offer democratic choices to consumers. It’s a consumer’s choice to consume it in any shape or form.
Build to solve consumers need, adapt to solve consumers choices.
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The quality of time that parents spend with their children in their formative years is key for their all-round growth & development.
Family & career should go hand in hand.
At
@oyorooms
, we believe that you can have it all when you
#RiseEqually
. Here's how:🧵
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Stories that keep us going:
Our hotel partner- Rajiv Kumar Singh from Jamshedpur, has tirelessly helped daily wagers & homeless people affected by COVID by offering free food alongside his property manager & staff.
A true example of a good samaritan!
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Ankit Tandon has played a pivotal role in the success of
@oyorooms
today. Under his new role & leadership, we aim to transform our internal processes & deliver efficiency across key business functions. Wishing
@ankittandn
all the best!
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A fantastic initiative by
@MPTourism
- in the villages near Orchha, women are driving E-Rickshaws & making their own living.
This is Rashmi, whose warmth & conversation made our day.
#DekhoApnaDesh
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A user from Lucknow went all out, spending a whopping INR 28,830 on Gujiyas from Swiggy for their Holi celebrations! Now, that's an epic Holi party I wish I was part of! 🎉
#HoliCelebrations
#SwiggyHoli
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What an inspiring evening at the launch of Swiggy
#SheTheChange
, celebrating women entrepreneurship in India's F&B sector! Grateful to the Hon'ble Minister of Finance and Corporate Affairs, Smt.
@nsitharaman
ji for felicitating them.
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It's a pleasure to welcome
@drriteshmalik
to the
#OYOWorkspaces
family with the addition of
@innov8cowork
. This partnership is built on the shared vision of providing quality workspaces for everyone, everywhere and in true
@oyorooms
fashion, it is still day zero for us!
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My learnings on how to build brands:
The resurrection of a brand needs a plan, not prayers. Hope is eternal but to build a brand you need a plan.
Resurrection = preparation
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In addition to independence & flexibility,
#coworking
spaces provide convenience by eliminating the stress of commutes & other urban complexities. This lies at the heart of the rise in the co-working model that various studies have projected.
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My conversation with
@YourStoryCo
, where I discuss how the changing lifestyle choices of today's youth are driving the co-living sector, the incredible talent we hired in last 5 months & how I maintain a healthy work-life balance. Read more here -
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Work from anywhere need not be boring. Our partner Mr. Fayaz offers you a stunning a view to use as a background while you attend those zoom meetings. 😉
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Proud of our partner Neeraj Trivedi, who has been distributing food packets to those in need in & around Kota.
In just a few days, he's distributed thousands of food packets- while encouraging people to follow social distancing & govt. regulations.
Most heroes don’t wear capes!
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Delighted to have met the hon.
@lg_ladakh
Shri
@R_K_Mathur
. He expressed his admiration for OYO’s global presence & we discussed possibilities of having more tourists experience the magic of Ladakh year-long, emphasising on homestays; while creating gainful employment for locals
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Met our valued hotel partner Mr Vikram Soni in Kolkata recently. He owns 2 properties & owing to a gradual recovery in his business, plans to expand by 3 more. We had a great discussion & I re-affirmed our commitment to working together to create stellar experiences for guests.
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OYO Care is bringing testing camps to various cities in collaboration with
@Thyrocare
to make RT-PCR collection more seamless for citizens- as they look to stay safe & take necessary precautions to fight the virus.
In times when getting your RT-PCR test done is a hassle, we have set up RT-PCR sample collection camps in partnership with
@Thyrocare
to help get tests done without delays. The camps are live in Mumbai and soon to be live in Delhi, Pune & Kolkata.
Visit:
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In 2020, India travelled differently & OYO was with them in every step of the way. Despite COVID, a guest stayed 128 times at OYO & we saw 8.5 million+ new user bookings. India was the most booked country globally.
This is how India travelled with OYO in 2020: 🧵
1/n
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Honored to share that OYO’s gross margin in India increased from 10.6% to 14.7% in FY19. Net losses also reduced from 24% to 14%, which testify the team's hard work & customers’ and asset partners’ continued trust in us. Read our Annual Report FY19 here:
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Today we are eliminating physical check-ins at
@oyorooms
with the launch of
#ContactlessCheckIn
.
In the high touch
#Hospitality
industry, this will ensure a safer guest experience in 3 easy steps: ‘Phone pe check-in, chaabi picking, seedha walk-in’.
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To be truly resilient in an unpredictable world is to accept that there are some things that we simply cannot change.
What is important is devoting 200% of our energy to all that we can control, instead of getting bothered by what we can't.
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Big announcement on the occasion of
#DurgaPuja
!
@OYOLIFE_INDIA
is now open in Kolkata with over 20 buildings & 700+ beds. Started exactly a year ago,
#OYOLIFE
is a hassle-free, facilities-rich rental solution that is now present in 8 Indian cities.
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Despite the present circumstances, every healthcare/pharmaceutical leader I have reached out to in the past few weeks, has responded calmly & tried their best to do something for people they don’t even know at all.
India will never forget their generosity. 🇮🇳
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In a world that is highly digitized, occasions like
#WorldPostDay
bring back nostalgic memories from a time when a letter was the only means of communication. Times have changed, sending a text requires just a few taps, but writing a letter will never lose its aesthetic.
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Delhi is famous for many things & the best of them all is its street food! Some of the tastiest food I've ever had is on the footpaths of Old Delhi.
#WorldFoodDay
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At
@oyorooms
we are slowly but steadily inching towards recovery. We have reached 30% of the pre-Covid occupancy levels due to bookings led by millennials and small & mid-sized businesses (SMEs).
@asmita1193_dey
@FinancialXpress
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Pleasure meeting seasoned tourism professional &
@oyorooms
patron, Mr. Haroon Khan, in scenic Nainital. He shared many insights from his 20+ yrs as a hotelier, citing tech as the biggest mover of growth. Glad to hear that OYO’s tech was able to support him with occupancy & growth
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For years, my friends & I have watched Sachin take Cricket to new heights. But I'll never forget that 16 YO who gave his best shot in his debut 30 years ago!
@sachin_rt
you are an inspiration! Here's to your legacy!
#30YearsOfSachinism
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Getting vaccinated is the only way of moving forward, & minimising the devastating effects of the virus. Both the citizens of Bhubaneswar &
@bmcbbsr
must be applauded for this incredible feat!
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After another disappointing performance from the Indian cricket team, this moment was certainly the highlight of the match. Congratulations to them.
@PunManDhan
if you decide to get married in India,
@WeddingZIndia
will be happy to assist you & Rose. 😄
#AUSvsIND
Love was in the air at the SCG last night, we don't just mean our feelings for Steve Smith 😍🥰😍
Best wishes to Dipan and Rose for a very happy future together!
#AUSvIND
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One of my favourite stories out of
#Kolkata
- our partner Mr Rajiv Chand, owner of OYO Church View, Taltala runs a thriving business with his family:
👉🏼Converted a vintage building into a hotel
👉🏼Went from 10 to 19 rooms
👉🏼One of the highest RevPar properties in the city
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Vaccination is a critical part of our fight against COVID-19.
@oyorooms
has started VaccinAid, an industry-first feature that allows guests to see self-reported vaccination status of hotel staff in the OYO app, encouraging our partners & guests to get vaccinated at the earliest.
1/ Vaccination is the most important intervention against COVID-19.
We are launching an industry-first feature, VaccinAid, to show self-reported vaccination status of hotel staff across OYOs.
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Here's how many Pizzas we delivered in 12 months: enough to cover distance between Mumbai-Delhi over 6.4 times!
Let's celebrate
#WorldPizzaDay
with a slice (or 5) What say
@dominos_india
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With support from
@rampmycity
&
@enableindia
, OYO recently installed 25 new ramps in Galleria Market, Gurugram to make the marketplace more inclusive & accessible for the specially abled.
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The quest of young professionals for an asset-light lifestyle & unique experiences makes
#coliving
a very appealing option for them. In my chat with
@priyankasahay
we discuss the origin & rise of
#coliving
,
@OYOLIFE_INDIA
and our expansion plans.
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'Good times call for even better company'
Had a delightful chat with the ever-so humble & affable
@ActorMadhavan
over an equally delightful meal at TAO Asian Kitchen!
Looking forward to his incredible performance in Decoupled on
@NetflixIndia
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Had a fun evening regrouping with the highly-energized team of
#OYOpreneurs
at
@innov8cowork
, Kurla in Mumbai. It always fills me with great pride to see them working
#OnwardsAndUpwards
to take
#OYOWorkspaces
from one milestone to the next.
#Coworking
#GrabASeat
#Townhall
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Decoding travel trends for India this holiday season. 🧵
India’s top 20 vacation spots are witnessing a fast recovery
These spots are across 3 categories: heritage spots, beach led destinations & spiritual spots
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Glad to see that a real-life hero like
@SonuSood
is being celebrated this year. An inspiration for all of us.
Stay safe everyone. Happy
#DurgaPuja
to all.
West Bengal: A Durga puja committee has chosen the hardships faced by migrant labourers during COVID-induced lockdown as the theme for its puja pandal in Kolkata. The committee has also installed an idol of actor Sonu Sood to honour his service to the labourers during lockdown.
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