If you run an ecommerce brand or a SaaS and you are not visible inside AI answers in 2025 you are already losing customers without even knowing it. Let me explain why.

Today, as part of my 30-Day GenAI Challenge, I built a small RAG application POC. I used: Python OpenAI for embeddings and summarization Qdrant as the vector database It’s a simple app where I used a PDF and created a chat application on top of it. @TheLearningDev

So if you are not visible in AI answers, you are not visible to your customers in 2026. Want your brand here? Let’s talk.

ChatGPT is also working on instant checkouts. Soon customers will buy products right inside AI tools without even visiting a website. The ecommerce journey is going to change completely in 2026.

This matters because search traffic is moving fast from Google to ChatGPT. People rely on AI answers now, and their buying behaviour is shifting. So being visible in AI results is becoming the number one priority for any business.

I got excited and tested in ChatGPT and Perplexity right away. It was real. The FAQ section helped AI understand the site, and it started citing the brand in AI answers.

I just answered the questions as directly as possible, the same way AI does. Within two weeks, those category pages started to rank in Google. I also saw citations in Google Overview.

I found the hidden gold in their collection pages. Those pages had no content, only product cards. That was the opportunity. I added clear, relevant content and a small FAQ section. I did not repeat keywords.

When my ecommerce client came to me, they had almost no visibility in AI answers. Not in ChatGPT, not in Perplexity. They were not even cited for their main keywords. A few pages were ranking in Google, but they were all blog pages.

If you want help with AEO for your brand or your SaaS just DM me. If you want more content like this follow me.

In short. AEO is the next level of visibility. If your brand is not present inside AI answers you will lose customers in 2025. The brands that adapt early will win.

For SaaS: Focus on problem pages. Use case pages. Feature guides. Simple explanations. AI tools pick these pages when users ask questions like Which tool is best for managing my tasks Which software is good for tracking leads

For ecommerce: Focus on product pages. Buying guides. Comparisons. FAQs. These pages give strong signals to AI tools because they are clear and easy to parse.

For ecommerce and SaaS this is very important because people make decisions based on AI suggestions. If your content is trusted by AI your brand has a higher chance to be recommended.

This is where Answer Engine Optimization comes in. In simple words, AEO means writing and structuring your content so AI tools can understand it and use it as the answer when someone asks a question.

This means one thing. If your brand or product is not shown inside these AI answers the customer will never see you. Even if your website is strong or even if you run ads. Visibility inside AI answers has become a new channel.

Also there is one more big shift. ChatGPT now supports a full shopping experience inside the chat. Users can see items. They can compare. They can check details. They can complete payment without visiting any website.

They trust what they see in the AI answer. The buying journey becomes almost zero click. If the answer mentions your product the user visits your site with full confidence and makes the purchase in minutes.

When a customer wants to buy something they now ask questions in a natural way. Examples: - What is the best phone under 30000 - Which shoe is good for running - Which tool is simple for creating invoices They want one clear answer.

Let us start with the reality. People today use AI tools for almost everything. They ask simple questions. They ask for product ideas. They ask for reviews. AI tools have become a big part of the buying flow.