Congress should tap caseworkers' expertise for:. - Identifying root causes of dysfunction.- Spotting emerging problems early.- Writing better-informed policy. Caseworkers are subject-matter experts, not just customer service. It's time Congress recognized their value.

New from @AnnearchyBrown & @KHawickhorst in @fulcrum_us:. Congress should take advantage of the on-the-ground reporting that comes into district offices every day —.Caseworkers (15% of staff!) see hardest cases when Americans have trouble w/ fed programs

The FY26 House Legislative Branch Appropriations bill includes key report language backed by POPVOX Foundation, including:.- expanding CRS liaison directory.- continued development of Case Compass.- improved data mapping.- institutional training on AI.

In the latest Casework Navigator newsletter:.- a recap of our Closing the Feedback Loop Through Casework event.- casework-related hearings roundup.- and a ton of casework news and agency updates (especially ICE).

Modern Parliament (“ModParl”) is a newsletter that provides insights into the evolution of legislative institutions worldwide. Learn more at

Celebrate #WorldParliamentDay with some reflections from our Senior Fellow @beatrizprey on how Congress became her window into human possibility and political imagination!. Read:

“To be serious about reclaiming its constitutional role, Congress must start by rebuilding its own capacity.” -@marcidale .

RT @marcidale: On the 1-yr anniversary of SCOTUS overturning the Chevron doctrine, Congress has not only failed to step up, but is now slas….

During disasters, help from federal agencies can be critical—and local Congressional staff are key to making that happen. POPVOX Foundation Deputy Director @AnnearchyBrown delves into the unique challenges these caseworkers face with @FederalNewsNet.

Six institutional wins to mark six months of the 119th Congress. 💪. Plus, Congress isn’t the only legislature making moves to improve internal operations! 👀. Read:

Watch Part II on SNAP here:.

In our latest webinar series, former digital staff from casework agencies answered your questions on how agencies’ digital infrastructure is built, managed, and modernized. Watch Part I on FEMA here: .

RT @ModParl: New in ModParl:. Updates from recent international parliamentary convenings + AI & other modernization updates. And recognizin….

The 20min presentation includes:.- brief technology overview.- Best practices for using AI responsibly in parliamentary settings.- Critical considerations around accuracy, security, and maintaining public trust.- Practical use cases. Watch it here:

Last week, as part of the Belize National Assembly’s MP onboarding program, we presented on how GenAI tools can boost efficiency & effectiveness. Due to strong interest, we recorded it and are sharing it for all elected officials and their staff!. Watch:

Our new "Claude for Legislatures" video is a 101-style training designed specifically for legislative and parliamentary staff who want to explore how @AnthropicAI's commercially available large language model (LLM) Claude can enhance their work.

NEW! On-demand training made especially for journalists on how AI can help you cover Congress, with practical prompt guidance tips for summarizing hearings, analyzing legislation, and finding expert sources.

A series of webinars to help Congressional caseworkers understand how constituents and casework operations might be impacted by proposed and pending changes. Plus a reception to celebrate caseworkers!.

Excited to welcome Joni Lee as a Program Associate for the Caribbean Digital Parliaments Project!. Joni will bring her extensive experience in international legislative strengthening to assist with program management.

Part II, focused on changes at SNAP, will be on June 13:.