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Optus Help

@optus_help

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We are the @Optus customer service team. Available 24/7, 365 days a year. Privacy Policy: https://t.co/7QCOhKIvHf

Australia
Joined December 2022
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@optus_help
Optus Help
8 months
πŸ“² Simplify Your Recharge Payments πŸ“² Recharge your Prepaid plan automatically on your regular recharge cycle, or when your balance is running low πŸ”„ Learn more about AutoRecharge here β†’ https://t.co/Jb8Z9tYOhG
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@optus_help
Optus Help
9 months
Take command of your connection and stay in the driver's seat with My Optus appβ€”a powerful self-serve tool for managing your Optus account anytime, anywhere πŸš€ πŸ” What you can do: πŸ’Έ Make payments effortlessly πŸ”„ Set up direct debit payments πŸ“„ Choose how you receive invoices
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@optus_help
Optus Help
9 months
Optimise Your Connection: Modem Positioning Tips Make the most out of your internet experience with these modem placement hacks: 1️⃣Position your modem: ● 1–1.5m off the ground ● Away from large electronic devices (TVs & speakers) ● Somewhere easily accessible ● In a
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@optus_help
Optus Help
9 months
🌐 Boost Your 5G Experience: Tips for Signal Optimisation 🌐 Is your screen showing a weak 5G signal or stuck on 4G? πŸ“²πŸ“Ά Here's how to enhance it: 1️⃣Adjust your modem's location for enhanced coverage 2️⃣Tap into the 5G Setup in My Optus app to locate the nearest tower
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@optus_help
Optus Help
9 months
πŸš€ Elevate Your Connection with Optus Ultra WiFi 5G Ready to experience top-notch home internet? 🏑 Set up your Optus Ultra WiFi 5G modem hassle-free by following these simple steps: 1️⃣Unbox your modem, insert the nano SIM, and power it up 2️⃣Connect to the Optus network
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@optus_help
Optus Help
9 months
πŸ“± Make the switch to Optus seamless! Ready to bring your number to Optus? Follow these steps for a smooth transition: 1️⃣Confirm you're the account holder with your current provider. 2️⃣Ensure your number is active and accessible. 3️⃣Check for any termination fees with your
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@optus_help
Optus Help
9 months
Optus ScamWise is seamlessly integrated into My Optus app to help you stay one step ahead of scammers. Here's what ScamWise has in store for you: 1. Stay Informed: πŸ“Š Check My Optus app to see the number of scam SMS' and calls blocked weekly. 🚫 Be reassured that Optus is
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@optus_help
Optus Help
10 months
We all need a little help from time to time, and if you're an Optus account holder, you can nominate a Third Party Authority to give someone else permission to enquire about your account and make certain changes πŸ‘₯ To get started, take a look at our information page here β†’
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@optus_help
Optus Help
10 months
The Optus Home Mover experience makes moving your Optus nbn simple and easy. Book your move online. 🏠 Set your move-in date and get connected fast with a 4G SIM built-in your Optus Ultra WiFi modem. Start your move via My Optus app or visit β†’ https://t.co/v3TedSUqmM
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@optus_help
Optus Help
10 months
Discover the future of connectivity with an Optus eSIM, your digital key to connect to the Optus network πŸ“± Enjoy the flexibility of having two numbers on the same phone – one for work and one for personal use – simply by using an eSIM and a physical SIM. Head here for more
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@optus_help
Optus Help
10 months
🌐 Stay informed with Optus Network Status 🌐 Check out our Network Status page here β†’ https://t.co/dbsBQTTbWC to stay in the loop on: ✨ Planned upgrades πŸ”§ Maintenance updates 🚫 Outages alerts πŸŒͺ Unexpected events Stay informed, stay connected πŸ’»πŸ“±
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@optus_help
Optus Help
10 months
🌟 Dive into Seamless Payments with Optus 🌟 Your payment game, simplified with Automatic payments πŸ’Ό πŸ“² Set up or manage your preferred card in My Optus app or My Account πŸ’³ Find more information here β†’ https://t.co/U9GxeN6zTi
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@optus_help
Optus Help
10 months
Streamline your experience with Automatic Payments by following these easy steps β†’ https://t.co/VQN6cH4Yf2 My Optus app πŸ“² Payment ➑️ + Add new card πŸ’³ Add details, tap Set up βœ”οΈ Tap Got it βœ… No more manual stress
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@optus_help
Optus Help
2 years
Looking to optimise your viewing experience during live matches on Optus Sport, or need some help? Get started with our Support Hub here β†’
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@optus_help
Optus Help
2 years
Getting a new device? πŸ“± We've got you covered with over 200 device guides and visual walkthroughs. Find your visual walkthrough here β†’ https://t.co/AFNVny9in7
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@optus_help
Optus Help
2 years
Dive into our interactive network coverage maps to explore our 5G and 4G coverage in cities, regional areas and towns. See where Optus works best for you. Discover more now→ https://t.co/IYvqI1lqB0 Questions? Send them through to us, we're here to help.
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@optus_help
Optus Help
2 years
Optus prioritises your online security with Multi-Factor Authentication (MFA) to confirm your identity. Here's how it works: 1️⃣ My Optus App: If eligible, set up MFA using biometrics in the app. 2️⃣ One-Time Code: Alternatively, we'll send a code to your registered mobile or
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@optus_help
Optus Help
2 years
Binged all of Netflix? You can swap out or cancel subscriptions in a few clicks via Optus SubHub here β†’ https://t.co/4ADacW6Hpi. Need help getting started? Don't wait, send us a message.
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@optus_help
Optus Help
2 years
Need help setting up or checking the configuration of your email application to work with OptusNet email? πŸ’» Check out our helpful guide here β†’ https://t.co/oCpxx1TBCH Need a hand? Speak with our team by sending us a message today.
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