Optoro
@optoroinc
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Returns don't have to suck.
Washington, DC
Joined January 2013
Your returners are your most loyal customers. We surveyed 1,000 consumers and about 64% said they have purchased from one retailer over another based on their return policy. 🤯. Find out how to meet customer needs in this article by @ChainStoreAge:
chainstoreage.com
A new survey reveals a positive returns experience can go a long way.
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"Our returns Super Bowl starts the day after Black Friday," said Amena Ali. Holiday shoppers are already making holiday returns, and retailers are adopting "keep-it" returns policies to save on costs. Read the article from @Reuters to rethink policies ➡️
reuters.com
As holiday shoppers return items purchased during Black Friday and Cyber Monday online shopping sprees, more U.S. retailers could tell them to keep items that cost more to ship back than they are...
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You tackled another Black Friday! Now comes the first wave of holiday returns. 😬. We’ll have lots of tips on how to improve your peak season, starting with the ultimate RMS RFP template to help you assess your needs. 🎉. Download our template today!
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More and more retailers are charging for returns - but that may be good news for our planet. Find out more from @USATODAY on how retailers are working to meet their sustainability goals through returns 🌎 ♻️.
usatoday.com
An estimated 40% of retailers are charging return fees this year, according to retail technology company Narvar. That's up from 31% last year.
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Beware the Franken-system! 🧟. We know that evaluating new tech can be tricky. We also know it can be time consuming. That’s why we created the RMS RFP template, so you know that you’re asking all the right questions. Download the template now!
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Peak season and code freezes are upon us. But are you ready for the post-holiday returns surge?. Join our webinar on November 9th to uncover the latest trends in retail returns and pro tips to gear up for the post-holiday peak season. Register here:
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Evaluating returns management software can make every day feel a little spooky 👻 Don’t let that scare you away from making the best decision for your tech stack. 🧛. We put together the ultimate RFP template to you select the best software for your needs.
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We are excited to welcome Alain Breillatt, Chief Product Officer, to Optoro!. Alain has a proven track record of building and growing products that solve complex problems for retailers, logistics providers, and consumers. Full press release here:
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Dealing with returns is a major challenge for retailers, and finding the best software shouldn't add to that headache. Optoro assembled the ultimate Returns Management System RFP template. Make your life easier and download the template 👇
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We’re headed to Retail’s Big Show! Register for NRF 2024 and stop by booth #6427 to chat with our experts about your returns strategy. P.S. Need a discount code? We might be able to help with that 🤫 #NRF2024 #retailevents #supplychainevents
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We are proud to celebrate our CEO, Amena Ali, for being listed as a Washingtonian Magazine Tech Titan! 🏆 Amena's dedication and innovation to the tech industry throughout her career is truly remarkable. We're proud to celebrate her achievements!
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Join us in congratulating Amena Ali, CEO, for her well-deserved recognition as a @washingtonian Tech Titan! 🌐 Her visionary leadership and impact on the tech landscape are truly commendable. Here's to a future filled with more groundbreaking innovations at Optoro! #techtitans
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We had a blast yesterday serving at The Nashville Food Project, by helping prep food to fight hunger in our city. Thanks for having us. #nashville #farthertogether
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We are proud to announce that our CEO, Amena Ali, has been recognized as one of Forbes’ 50 Over 50! Amena joins the Innovation list with so many incredible and accomplished women. Check out her profile ⭐ #ForbesOver50 #ForbesWomen #KnowYourValue
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Take control of your returns management experience with a platform that spans the entire lifecycle. 🖥️ Use the tech stack you love. ⚡ Built for speed. 🔃 Optimize the entire returns lifecycle. 💡 Leverage our returns expertise. See for yourself 👀
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We know you’re unique and you deserve a returns solution that works for you. Not the other way around. With Optoro, you can:.Achieve consistent 90+ CSAT scores.Reduce shipping costs by up to 20%.Save up to 50% on returns processing costs.
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Amena Ali, CEO of Optoro, sat down with Brent Peterson from the Talk Commerce Podcast to dive into how an effective returns management process enhances customer experience and loyalty. 🎙️
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“I love making returns because they are so convenient and easy!” - said no shopper ever. Imagine a return option where shoppers didn’t have to leave their homes. Optoro added Home Pick-ups as the best convenient option for shoppers. Find out more ▶️
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Label-free ✅ Box-free ✅ Convenient ✅. Deliver convenience to customers by enabling them to initiate a return and schedule a pickup without leaving the house. Ride along with @WSJ as they follow the journey of a return using Optoro Home Pick-ups 🚗💨
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Calling all innovators and trendsetters! We're so excited to be at The Lead's Innovation Summit this week! SVP of Client Development, Caroline Turner, will be speaking tomorrow about the next chapter in returns. Stop by booth #419 or schedule time with us:
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