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Hello Jordan, I see we refunded you twice. One in 20th August (583,77 GBP) and the other refund today with the amount of 600.14 GBP. For the last refund just wait up to 10 working days to have it on our bank account. Thanks for your cooperation. AL.
@opodo
you cancelled our flights 6 months ago and I still don’t have my refund. Every time I call (££ rate number) you tell me it’s been escalated and to wait 2 weeks for my money. Guess what? Still no money. Booking
#4975863146
. Give me my money. Now.
Hello Josie,
We have escalated your case to the support department and asked them to manage it as a priority.
My colleagues will get back to you to solve this problem as soon as possible.
Thank you for your understanding,
^LD
@opodo
We were told it could take up to 3 months for the refund to be with us. We first contacted you in June and are still waiting? Please can we get an update as we have been told by the airline we can have a refund but have to go through you!
This year more than ever, we will continue to support all of our customers and help them travel the world. Thanks a lot for your patience and your loyalty 🙏🏻