How is Purolator transforming customer support? . Join Indy Navaratnam, Senior Director of Technology, as he shares how Purolator hit 40% containment in months, tackling bilingual support & seasonal spikes. #OmiliaBeyondVoice2025 #ConversationalAI

Wrong orders, missed upsells & long waits slow drive-thrus. Omilia Voice AI delivers accuracy, dynamic upselling & speed. Meet us at QSR Evolution and see how AI can make yours the fastest & smartest. #QSREvolution2025 #RestaurantTech

Thrilled to be named 2024 Customers’ Choice in the 2024 Gartner® Voice of the Customer for Enterprise CAI Platforms. Our platform delivers: .✅ Easy-to-use tech that reduces friction.✅ Real results & measurable ROI.✅ Experiences customers love.

GenAI is only as powerful as the data behind it. In Call Center Times, Omilia CPO Claudio Rodrigues explains why proprietary data, security and smart integration are key to real ROI. Read the full article ---> #ConversationalAI #GenerativeAI #GenAI

We’re looking forward to joining top innovators at Digital X 2025! Discover how Omilia’s AI Platform is helping brands transform CX with faster deployment, smarter automation and streamlined QA. Come visit us at our booth!. #DigitalX2025 #Omilia

Imagine a contact center where AI guides agents in real time, automates post-call tasks, and delivers insights to boost performance. Omilia Workforce AI empowers teams to reduce burnout, improve accuracy and enhance productivity. #WorkforceAI

Unlocking success together at Omilia Beyond Voice Summit 2025! Join us to learn from real customer wins, get exclusive Agentic AI insights, join expert talks, and network with peers. Let’s explore the future of AI, together!. #OmiliaBeyondVoice2025

A leading Canadian courier is reshaping customer service with Omilia’s Conversational AI. Automating routine tasks like tracking and scheduling means shorter waits, fewer calls, and happier customers. Next up: expanding to web chat and self-service.

Join Omilia at Digital X 2025, taking place 10 September in Cologne! . Visit our booth to see how our Conversational AI Platform helps enterprises automate up to 90% of interactions, deliver 24/7 support, reduce costs and boost customer satisfaction.

AI in the contact center isn’t new, making it work at scale without losing speed, compliance or control is. Omilia’s miniApps® + MCP enable fast, context-rich CX with no custom logic. Practical, powerful and ready for what’s next. #CXInnovation

AI is easing the digital transformation journey for utility companies. Omilia CEO Dimitris Vassos shares insights in IndustryToday on how Conversational AI boosts CX and streamlines operations. Read the full article ---> #CustomerEngagement #UtilityTech

QSRs are under pressure to deliver speed, accuracy & great CX, especially during peak hours. Our new guide shows how Voice AI is transforming drive-thrus with faster, smarter and personalized service. Download now ---> #QSR #VoiceAI #CustomerExperience

56.4% of patients still book healthcare appointments by phone. Kyle Howard from Omilia explains how conversational AI delivers 24/7 personalized support, integrates with EHRs, and ensures HIPAA compliance, while improving care & reducing staff workload.

Excited to announce Omilia Beyond Voice Summit 2025, taking place in Nashville!. An exclusive event for CX, AI & digital leaders to connect, explore our roadmap, hear real success stories & shape the future of Conversational AI. #OmiliaBeyondVoice2025

Young Energy is setting new standards for customer service with Omilia's AI solutions! With advanced call routing and self-service options, Young Energy ensures customers receive top-notch support, even during extreme weather events. Read more -->

Enterprise-grade AI that delivers!. A Program Manager from a $3B–$10B Healthcare & Biotech company highlighted how #Omilia's platform helped them enhance customer support operations with always-on, intelligent service at scale. Read the full review:

What’s standing between GenAI and real impact? In this on-demand webinar, IDC & Omilia explore how to overcome readiness gaps, manage risk & unlock real customer service value. Watch now: #GenerativeAI #ConversationalAI #CustomerExperience

Cut CAI application design time by up to 80%! Omilia's Pathfinder analyzes raw data, uncovers automation opportunities, & simulates flows for faster deployments. Ready to optimize your customer interactions? . Download the data sheet: #ConversationalAI

Modernizing your contact center? Start with AI. Our ebook, "How Can AI Pay for Your Contact Centre Cloud Migration?", dives into why optimizing your contact center operations with AI is the key first step. Download now: #ConversationalAI #CCaaS

Omilia’s Agentic AI Adoption Framework is built for safe, scalable & smart deployment. It’s not just about AI intelligence, it’s about managing risk and staying in control while moving fast. Discover how we help enterprises adopt Agentic AI responsibly.