-------.Have you ever had to change your team’s workflow just to make software ‘work’? Share your experience 👇.-----. #DigitalTransformation.#WorkflowDesign.#ToolFitNotForceFit.#BusinessProcessDesign.#WorkSmarter.

Ask your team:. “If we weren’t limited by this app, how would we like to work?”. That’s where transformation begins, because technology should serve your process, not enslave it.

-----------------------------------------------.👉 Your workflow should shape the tool… not the other way around. -----------------------------------------------.1. Start with real-world needs.2. Map the current + ideal workflow.3. Then choose a tool that supports it. .

One mistake I see far too often in digital transformation: Letting the software decide the workflow. A team buys a platform. They’re excited. Then… they begin changing how they work just to “fit the tool”. Before long, inefficiencies are back; only now they’re digital.

"When organizations undertake a large-scale transformation, research shows that their efforts fail about 70 Percent of the time.” — McKinsey & Company (2022) "Common pitfalls in transformations".

It’s simple, but powerful. Because you can’t optimise what you haven’t understood. 👉 Have you ever seen a software fail because no one actually knew how the old system worked?. Share your story. Let’s learn from each other.👇.-.-.-.#DigitalTransformation.#ProcessMapping.

One of the best things a consultant or leader can do is host a process mapping session with frontline staff:. - Use sticky notes or digital whiteboards.- Document every step.- Ask: “Why do we do it this way?”. 👇.

- Confusing user experiences.- Underutilised features.- Frustrated teams. A process that hasn’t been studied or simplified shouldn’t be automated. 🔁 Map it. 🧼 Clean it. ✅ Then digitise it. 👇.

🛑 Before your team buys that software…Have you actually mapped the process it’s meant to improve?. Many organisations jump into digital transformation without ever laying out how their workflows truly function. The result?. 👇

For now, here’s a question to think about:. 💭 Is your organisation solving real problems, or just installing software?. Let’s talk in the comments.👇. _._._. #DigitalTransformation.#ProcessOptimisation.#Leadership.#BusinessStrategy.#SmartTransformation.

McKinsey reports that 70% of large-scale transformations fail. Not because of bad tools, but because organisations automate chaos instead of fixing it. Over the next few posts in this series, I’ll break down why optimisation is non-negotiable, and how to do it right. .

But beneath it all? The same bottlenecks. The same confusion. The same inefficiencies. Why?. Because many digital transformations are launched with a tech-first mindset, not a process-first one. .

Automating a flawed process doesn’t fix it. It just speeds it up. Yet this is the mistake I see most organisations make in their digital transformation journey. A shiny new CRM. An expensive ERP. A fresh workflow system.

In the meantime, here’s a question for you:. What’s one digital tool your team adopted that didn’t quite deliver?. Let’s talk in the comments. --.--.--. #DigitalTransformation.#ProcessOptimisation.#Leadership.#SmartTransformation.#BusinessImprovement.

We’ll cover:. Why automation without optimisation fails. How to identify flawed workflows. What leadership and consultants should be doing. A 3-step blueprint for smart transformation. Follow me or turn on notifications so you don’t miss the first post on Wednesday. .

Over the next few weeks, I’ll be sharing a practical series on how to avoid this trap, and how to get real value from your digital transformation initiatives. Whether you’re a business leader, department head, or consultant, this series is for you. .

70% of digital transformation projects fail. And no, it's not because the software was bad. It's because organisations rush to automate before they optimise. They try to fix broken workflows with sleek tools. But what they end up doing is speeding up chaos.

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