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21) The IndiGo mess is more than one airline’s bad week. It exposes: • Over-dependence on a single carrier • Fragility in crew scheduling • The cost of ignoring fatigue & safety planning If we don’t fix the structure, this will happen again – maybe with another airline.

20) And what about us – the passengers? 1️⃣ Always check flight status before leaving home – especially this week. 2️⃣ Prefer morning flights where possible – they recover faster from network shocks. 3️⃣ Keep buffer time for critical events (weddings, exams, intl connections).

19) What should airlines (other than IndiGo) do? • Don’t exploit the crisis with crazy fares – regulators are already watching. • Use this moment to showcase reliability & service. • But also be honest about capacity; over-stretching can create “crisis 2.0” in another

18) What should the Government & DGCA do? 1️⃣ Keep FDTL safety rules non-negotiable – don’t dilute pilot rest to fix an airline’s bad planning. 2️⃣ Impose meaningful penalties if negligence is proven – enough to hurt, but not to collapse capacity. 3️⃣ Build early-warning systems:

17) What should IndiGo do now? (My take) 1️⃣ Radical transparency – daily dashboard on: cancellations, on-time %, refund progress. 2️⃣ Compensation beyond rules – vouchers/loyalty miles for stranded pax; proactively rebook on other airlines where possible. 3️⃣ Roster reset – hire

16) Who is to blame? Honest breakdown • Regulator/Govt – introduced stricter FDTL (good for safety) but arguably underestimated execution risk in a market dominated by one airline. • IndiGo management – had months of notice, still didn’t ramp crews/rosters properly and

15) Financially, IndiGo still has: • Strong cash position • Large order book for new aircraft • Dominant market share So the company won’t die from this, but the brand damage + regulatory anger is real. Some analysts see stock as “buy on dips”; others warn of more

14) IndiGo’s official line & “future plan” The airline says it’s: • Running a “reboot schedule” – cancelling more flights now to stabilise the rest • Targeting ~1,500 flights/day & 95%+ network restoration in the near term • Aiming for full normalcy between Dec 10–15 (as

13) Airports & infrastructure pain Major hubs like Delhi, Mumbai, Bengaluru, Hyderabad, Chennai saw: • Congested terminals • Strain on CISF, ground staff, airline counters • Operational knock-on delays even for on-time airlines The Federal+1 Railways even added extra

12) Other airlines: winners or victims? Short-term: • Air India, Vistara, Akasa, SpiceJet, Air India Express see higher load factors, strong demand. • Some introduced change-fee waivers to absorb disrupted travellers. mint+1 Medium-term: • They gain market share if they

11) Fare caps to stop price exploitation With IndiGo cutting capacity, fares on other airlines shot up. Govt stepped in and capped domestic airfares for now. Reported ranges include: • ~₹12,000 cap for 500–1,000 km • ~₹15,000 cap for 1,000–1,500 km sectors

10) Govt & regulator response: what changed? 1️⃣ Show-cause notice to IndiGo’s CEO 2️⃣ Strict directions to: • Refund all cancelled tickets within set timelines • Return all separated baggage within 48 hrs 3️⃣ Close monitoring of how fast IndiGo restores network.

9) Direct daily loss ≈ combo of: • Lost revenue from cancelled sectors • Refunds + rebooking + hotel/food in some cases • Higher operational cost to “reboot” schedules Analysts note IndiGo is financially strong overall, but this episode will dent quarterly earnings and

8) How big is the financial damage for IndiGo (so far)? • Stock down ~7–10% in about a week as cancellations mounted. • Market sentiment turned sharply negative, with warnings of more downside if normalcy is delayed.

7) Who is suffering the most? 1️⃣ Passengers – cancelled holidays, missed weddings, job interviews, medical appointments. 2️⃣ Airports – overcrowding, angry crowds, stretched staff. 3️⃣ Other airlines’ passengers – they see higher fares & fuller flights because IndiGo’s capacity

6) What did passengers face? • 100s–1000+ flights cancelled on peak days • Last-minute SMS/emails • Long queues at check-in & rebooking desks • People sleeping on airport floors • Sky-high last-minute fares on other airlines This is days of life + money wasted for ordinary

5) DGCA’s core allegation: The primary cause of disruptions was “non-provisioning of adequate arrangements to cater to the revised requirements” of the FDTL scheme – i.e., this wasn’t a surprise rule; IndiGo didn’t prepare.

4) Who is officially being held responsible? India’s aviation regulator DGCA has issued a show-cause notice to IndiGo’s CEO, Pieter Elbers saying, in simple words: “You failed to plan for these rules and to ensure reliable operations for passengers.”

3) Most airlines quietly adjusted rosters & capacity. IndiGo, however, allegedly: • Didn’t add enough pilots • Didn’t redesign schedules in time • Still expanded routes (incl. international) Result: once new rules hit, there simply weren’t enough rested, legal-to-fly pilots

2) How did this start? (Short answer: FDTL + bad planning) India introduced stricter Flight Duty Time Limitation (FDTL) rules to reduce pilot fatigue – more rest, fewer night landings. Airlines knew about this well in advance. Implementation finally kicked in 2025.