Appalled by how @AirCanada treats its customers (at Frankfurt, flight to Toronto): invites on board, then shuts the gate right in front of them, leaving them on the ground, without explanation help or support #terrible #unacceptable #CustomerServiceFail.

#Terrible car rental with @europcar and @bookingcom Apparently, u buy from one but interface with another. So if u have problem, the one you're interfacing with sends u to another, but when u go to 'another' they send u back to the interface. Convenient! #CustomerService.

5/5 If a chatbot does not know the answer, come back later and ask the question again. There is a good chance it might learn.

4/5 The disadvantage is that the conversation you’re having with the chatbot is likely part of the training process. As a result, testing business chatbot solutions is a two-step process. Start by asking questions, similarly to how you test a generic solution.

3/5 simply start conversing with the chatbots and see how good they are at responding to your questions. - Business chatbot solutions that learn and know the details of your business. These solutions are typically trained on your business domain data.

2/5 - Generic, all-purpose, often one-size-fits-all, chatbot solutions. Some popular examples: Amazon Alexa, Siri. (ChatGPT although not exactly a conversational tool, it is also a generic all-purpose solution.) Testing these solutions is straightforward,.

1/5 HOW TO TEST A CHATBOT.Your company has a need to scale its online customer service – so you decide to deploy a chatbot. There are several useful tips to follow when shopping for a chatbot solution. To start with, you will encounter two types of chatbots on the market:.

Come back later to learn why is a smart customer service solution .#customerexperience #customerservice #AI #customercare

A clear description of different types of #AI and how they are related to each other. #ML #deeplearning #technologies #businessclass.

Do you know the difference between structured and unstructured #data?.Learn about it and see how nmodes AI can handle both:.Or simply ask us: #investment #financialliteracy #market #analysis.

Smart Money AI make faster investment decisions on the strength of integrating structured and unstructured financial data in real time. #Financial #investment #AI #solution

Appears to be a wide outage @rogers No internet and no phone lines. @rogers services do not work either. #OutageAlert.

In the last couple of days had to use #TTC subway. Score 5:1. Out of 6 rides 1 was completed without delay. The other 5 times train was delayed due to . u name it.Emergency alarm activated , internal investigation, passenger sneezed and broke the signal sysrem. #greatjob ?.

We are offering a free Onboarding and/or Customer Service AI solution during the Collision Conference. #customerexperience #customerengagement #onboarding #collisionconf #Collision2022

nmodes is proud to support – non-profit enabling university educated volunteers contribute in their area of expertise. UVolunteers is currently dedicated to helping the citizens of #Ukraine who are affected by the war. #VolunteersWeek #AI #CustomerService

We revolutionize customer service by making it scalable. Here is one recent case study to showcase how we do it: #CustomerService #userexperience #onboarding #AI.

Here is an example of a bad automated #CustomerService. Listen @AirCanada, we have a much better #AI solution for you. It will improve #customer_satisfaction significantly. As of now, not only your human service is terrible, your automated service is even worse.

AI-powered smart building solutions manage energy consumption and communication networks, customizing living experiences and reducing pollution. #sustainability #sustainable #GreenBuilding #smartcities #smartbuildings #technology #CustomerExperience.

Check out how we improve customer satisfaction and quality of work and life, while reducing the environmental impact, in the modern building: #smartbuilding #greenbuildings #tenant #resident.

How are advanced digital systems making smart buildings greener and more sustainable? .#sustainability #sustainable #GreenBuilding #smartcities #smartbuildings #buildingtech #technology .