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Nick Lynn PhD Profile
Nick Lynn PhD

@nickl4

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Researcher & Consultant #EmployeeExperience #Leadership #Trust #EX #EmployeeEngagement #OrganizationalCulture #FutureofWork #PeopleAnalytics #BehavioralScience

https://t.co/xFEXEFH3aA
London
Joined February 2011
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@nickl4
Nick Lynn PhD
@nickl4
7 years
Check out my latest article: Employee Experience (EX) Leadership https://t.co/3eCckV8RE3 via @LinkedIn
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linkedin.com
I have written a book looking at the key challenges leaders face in building trust and engagement. Here's why I've written it now, and what it's all about: The Trust Gap It feels like there is an...
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@nickl4
Nick Lynn PhD
@nickl4
2 months
A new article from me. Part 2 of my very unofficial AI series (following The AI CEO). #AI #Leadership https://t.co/cC2dsFGSWi
nickl4.medium.com
I mean, it would have an idea about that, I think.
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@nickl4
Nick Lynn PhD
@nickl4
3 months
In the rush to integrate AI, many companies are asking whether they need a dedicated Chief AI Officer. According to this article by Birju Shah, not every organisation does. He offers a ๐ญ๐ก๐ซ๐ž๐ž-๐ฉ๐š๐ซ๐ญ ๐ญ๐ก๐ซ๐ž๐ฌ๐ก๐จ๐ฅ๐ to guide the decision๐Ÿ‘‡ #AI https://t.co/mkDHBa1n0a
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insight.kellogg.northwestern.edu
Itโ€™s the hot new C-suite role, but not every business needs the same strategy.
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@nickl4
Nick Lynn PhD
@nickl4
4 months
โš ๏ธ ๐…๐ž๐ž๐ฅ๐ข๐ง๐  ๐จ๐ฏ๐ž๐ซ๐ฅ๐จ๐š๐๐ž๐? One solution is ๐ƒ๐ฒ๐ง๐š๐ฆ๐ข๐œ ๐–๐จ๐ซ๐ค ๐ƒ๐ž๐ฌ๐ข๐ ๐ง: fixing broken work systems by regulating flows, not piling on. #SystemsThinking #WellBeing #Burnout ๐Ÿ‘‰ https://t.co/23Bd2cC742
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@nickl4
Nick Lynn PhD
@nickl4
5 months
โ›ˆ๏ธ ๐ƒ๐จ ๐ฒ๐จ๐ฎ ๐ซ๐ž๐ฆ๐ž๐ฆ๐›๐ž๐ซ ๐ญ๐ก๐ž ๐›๐ซ๐ฎ๐ก๐š๐ก๐š ๐š ๐ฐ๐ก๐ข๐ฅ๐ž ๐š๐ ๐จ ๐š๐›๐จ๐ฎ๐ญ ๐ช๐ฎ๐ข๐ž๐ญ ๐ช๐ฎ๐ข๐ญ๐ญ๐ข๐ง๐ ? This new paper revisits the idea by zeroing in on the perspective of co-workers. Apparently, employees are most concerned about "loafing". #EmployeeEngagement #HR
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@nickl4
Nick Lynn PhD
@nickl4
5 months
๐Ÿ“† Each quarter I share my favourite EX articles via my newsletter on ๐’๐ฎ๐›๐ฌ๐ญ๐š๐œ๐ค. I add some of my own jottings too.๐Ÿ‘‰ Find it here: https://t.co/Agjc4aofRN #EmployeeExperience #EmployeeEngagement #Leadership #EmployeeListening #PeopleAnalytics
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@nickl4
Nick Lynn PhD
@nickl4
6 months
โฐ ๐‡๐จ๐ฐ ๐œ๐š๐ง ๐ฒ๐จ๐ฎ ๐œ๐ฎ๐ญ ๐จ๐ฎ๐ญ ๐ญ๐ก๐ž ๐ง๐จ๐ข๐ฌ๐ž ๐š๐ง๐ ๐ซ๐ž๐š๐ฅ๐ฅ๐ฒ ๐ฉ๐š๐ฒ ๐š๐ญ๐ญ๐ž๐ง๐ญ๐ข๐จ๐ง? This suggests3๏ธโƒฃapproaches: Focus on self, team, organisation. #Leadership https://t.co/bU6WrljeDF
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blogs.lse.ac.uk
Employees are attention-poor. But leaders can help them cultivate โ€œintentional attentionโ€ to themselves, their relationships and organisations.
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@nickl4
Nick Lynn PhD
@nickl4
6 months
๐Ÿ™Œ ๐‡๐š๐ฏ๐ž ๐ฒ๐จ๐ฎ ๐ž๐ฏ๐ž๐ซ ๐ฐ๐จ๐ซ๐ค๐ž๐ ๐ข๐ง ๐š ๐ญ๐ž๐š๐ฆ ๐ฐ๐ก๐ž๐ซ๐ž ๐ข๐ญ ๐Ÿ๐ž๐ฅ๐ญ ๐ฅ๐ข๐ค๐ž ๐ž๐ฏ๐ž๐ซ๐ฒ๐จ๐ง๐ž ๐ฐ๐š๐ฌ ๐›๐ž๐ข๐ง๐  ๐ฅ๐ข๐Ÿ๐ญ๐ž๐ ๐ฎ๐ฉ? At at the heart of that feeling is ๐ฌ๐ญ๐ซ๐จ๐ง๐  ๐ฌ๐จ๐œ๐ข๐š๐ฅ ๐ฌ๐ฎ๐ฉ๐ฉ๐จ๐ซ๐ญ. #WellBeing https://t.co/TNVvJcGPog
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@nickl4
Nick Lynn PhD
@nickl4
7 months
๐–๐ก๐š๐ญ'๐ฌ ๐ ๐จ๐ข๐ง๐  ๐จ๐ง ๐ฐ๐ข๐ญ๐ก ๐ž๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐›๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ? Our new research shows that higher costs + financial pressures mean it's never been more important to understand employee needs so you can focus on the right things. https://t.co/8l7gUKyp19 #TotalRewards #HR
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@nickl4
Nick Lynn PhD
@nickl4
7 months
๐–๐ก๐š๐ญ ๐ซ๐ž๐š๐ฅ๐ฅ๐ฒ ๐ฆ๐š๐ญ๐ญ๐ž๐ซ๐ฌ ๐Ÿ๐จ๐ซ ๐€๐ˆ ๐š๐๐จ๐ฉ๐ญ๐ข๐จ๐ง ๐ข๐ฌ ๐ญ๐ซ๐ฎ๐ฌ๐ญ. So argues this great paper by Natalia Vuori, Barbara Burkhard, and Leena Pitkรคranta. ๐Ÿ‘‰ Find a summary of the research here: https://t.co/M2ZZZlAl2K #AI #BehavioralScience
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@nickl4
Nick Lynn PhD
@nickl4
7 months
More evidence is now showing the ๐ฅ๐ข๐ง๐ค๐ฌ ๐›๐ž๐ญ๐ฐ๐ž๐ž๐ง ๐Ÿ๐ฅ๐ž๐ฑ๐ข๐›๐ฅ๐ž ๐ฐ๐จ๐ซ๐ค ๐š๐ซ๐ซ๐š๐ง๐ ๐ž๐ฆ๐ž๐ง๐ญ๐ฌ ๐š๐ง๐ ๐ž๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐ž๐ง๐ ๐š๐ ๐ž๐ฆ๐ž๐ง๐ญ, according to this useful Meta Analysis of the research. https://t.co/X2mKbwJ7IS #Hybrid #EX
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@nickl4
Nick Lynn PhD
@nickl4
8 months
๐–๐ก๐š๐ญ ๐๐จ๐ž๐ฌ ๐ข๐ญ ๐ญ๐š๐ค๐ž ๐ญ๐จ ๐œ๐ก๐š๐ฅ๐ฅ๐ž๐ง๐ ๐ž ๐ญ๐ซ๐š๐๐ข๐ญ๐ข๐จ๐ง๐š๐ฅ ๐ฅ๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ ๐ญ๐ž๐ฆ๐ฉ๐ฅ๐š๐ญ๐žs? โฃNew research by Gianpiero Petriglieri & Annie Peshkam asks this question and they identify ๐Ÿ‘ ๐ฉ๐š๐ญ๐ก๐ฌ for "marginal" leaders: https://t.co/oNXMgD4Syw
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@nickl4
Nick Lynn PhD
@nickl4
8 months
๐Ÿ“ฃ ๐–๐ก๐š๐ญ ๐๐จ๐ž๐ฌ ๐ข๐ญ ๐ญ๐š๐ค๐ž ๐ญ๐จ ๐ข๐ฆ๐ฉ๐ซ๐จ๐ฏ๐ž #EmployeeEngagement? Here are the ๐ค๐ž๐ฒ ๐Ÿ๐š๐œ๐ญ๐จ๐ซ๐ฌ we've identified from an ๐ž๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž'๐ฌ ๐ฉ๐ž๐ซ๐ฌ๐ฉ๐ž๐œ๐ญ๐ข๐ฏ๐ž.โฃ Learn more ๐ก๐ž๐ซ๐ž:โฃ https://t.co/FTZHK9lOQn
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@nickl4
Nick Lynn PhD
@nickl4
9 months
So much is being written about employee experience at the moment. The latest edition of my newsletter includes4๏ธโƒฃarticles that I've found especially useful and recommend. ๐Ÿ‘‰ Read it for free on Substack: https://t.co/K2seZ9xizC #EmployeeExperience #EmployeeEngagement #HR
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@nickl4
Nick Lynn PhD
@nickl4
9 months
๐Ÿ“ฃCustomer-centricity isnโ€™t just about individuals providing great serviceโ€”itโ€™s about shaping an organisation where every decision, process, and interaction puts the customer first. Here are ๐Ÿ– ๐ค๐ž๐ฒ๐ฌ we see, based on our research. #CustomerExperience #EmployeeExperience
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@nickl4
Nick Lynn PhD
@nickl4
9 months
๐Ÿ’กHere's our latest research on how organizations are rethinking their flexible work models (e.g., differentiated remote work policies based on job function). #Hybrid #EmployeeExperience #HR #WTW https://t.co/otxPfwugsb
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@nickl4
Nick Lynn PhD
@nickl4
10 months
๐Ÿ“ท๐–๐ก๐š๐ญ ๐๐จ๐ž๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐‹๐ข๐ง๐ค๐ž๐๐ˆ๐ง ๐ฉ๐ก๐จ๐ญ๐จ ๐ฌ๐š๐ฒ ๐š๐›๐จ๐ฎ๐ญ ๐ฒ๐จ๐ฎ? Can ๐ฒ๐จ๐ฎ ๐ข๐ง๐Ÿ๐ž๐ซ ๐ฉ๐ž๐ซ๐ฌ๐จ๐ง๐š๐ฅ๐ข๐ญ๐ฒ ๐จ๐ซ ๐œ๐š๐ซ๐ž๐ž๐ซ ๐ญ๐ซ๐š๐ฃ๐ž๐œ๐ญ๐จ๐ซ๐ฒ ๐Ÿ๐ซ๐จ๐ฆ ๐ฉ๐ก๐จ๐ญ๐จs? Here's some new research on this. https://t.co/ZC0q37qyiM #AI #HR #PeopleAnalytics
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insights.som.yale.edu
Recent advancements in AI have made it possible to infer personality traits from a single photograph of a personโ€™s face. A new study co-authored by Yale SOMโ€™s Kelly Shue applies these techniques to a...
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@nickl4
Nick Lynn PhD
@nickl4
10 months
๐Ÿ“ข ๐‹๐จ๐ฎ๐๐ง๐ž๐ฌ๐ฌ ๐ƒ๐จ๐ž๐ฌ๐งโ€™๐ญ ๐„๐ช๐ฎ๐š๐ฅ ๐‹๐ž๐š๐๐ž๐ซ๐ฌ๐ก๐ข๐ฉ. As Benjamin Laker points out in this useful article, ๐ฌ๐จ๐Ÿ๐ญ๐ฅ๐ฒ-๐ฌ๐ฉ๐จ๐ค๐ž๐ง ๐ฅ๐ž๐š๐๐ž๐ซ๐ฌ take a different and more effective approach. #Leadership #EmotionalIntelligence https://t.co/Wvuuyukxb5
forbes.com
Soft-spoken leaders wield influence through presence, precision, and listening. Leadership isnโ€™t about volumeโ€”itโ€™s about making words count when they matter most.
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@nickl4
Nick Lynn PhD
@nickl4
11 months
๐Ÿš€ ๐„๐ฆ๐ฉ๐ฅ๐จ๐ฒ๐ž๐ž ๐›๐ž๐ง๐ž๐Ÿ๐ข๐ญ๐ฌ ๐š๐ซ๐ž ๐ข๐ง ๐ญ๐ก๐ž ๐ก๐จ๐ญ ๐ฌ๐ž๐š๐ญ. That's one clear finding of our latest research. ๐–๐ก๐š๐ญ'๐ฌ ๐ญ๐จ ๐›๐ž ๐๐จ๐ง๐ž? Our new article lays out four key steps: https://t.co/TU4NbaoRwk #WTW #HR #Benefits
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@nickl4
Nick Lynn PhD
@nickl4
11 months
๐–๐ก๐š๐ญ ๐๐จ๐ž๐ฌ ๐ข๐ญ ๐ฆ๐ž๐š๐ง ๐ญ๐จ ๐ก๐š๐ฏ๐ž ๐ฉ๐ซ๐ข๐๐ž ๐š๐ญ ๐ฐ๐จ๐ซ๐ค? According to this new review pride reflects: ๐Ÿ”น Your achievements ๐Ÿ”น Your identity ๐Ÿ”น The success of others ๐Ÿ”น Experiences that hold social value https://t.co/LIPyITtO8u #EmployeeEngagement
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@nickl4
Nick Lynn PhD
@nickl4
11 months
What's ๐ญ๐ก๐ž ๐ซ๐จ๐จ๐ญ ๐œ๐š๐ฎ๐ฌ๐ž of why some organizations fail with data & AI? In this wonderful deep-dive article in Towards Data Science, Jens Linden argues that it's ๐›๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐ฌ๐ญ๐ซ๐š๐ญ๐ž๐ ๐ฒ. https://t.co/VEXWn6lniZ #AI #DataScience #PeopleAnalytics
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