🚨 WEBINAR ALERT🚨 Reducing #Returns Friction to Drive More #Sales ✨ ✨ . Learn how to. 🎉 Identify points of returns friction. 🍾 Create convenient return flows . 💸 Attract future purchases with winback campaigns. #retail #ecommerce #shoppingonline

Do you know how important #cx is to your #revenue? If you don't, you should check out this article on @LinkedIn It explains how CX, NPS, and sales all tie together in the world of #retail and #ecommerce.

What are #retail spending trends in the #UK?? 🧐 We partnered with WBR Insights to find out. Check out this report to ehar from 100 Heads of #eCommerce and attendees from eTail UK 2022 to discover the "key investment areas". Download here:

Customers expect clear, proactive communication about the status of any #ecommerce order, but that sentiment is particularly true for #prescriptions, #supplements, and foods—Learn more in this blog:

Flexible return options aren't just important—they're essential. Customer experience and #retail expert Genevieve Easterling explains more in this 5-minute video: . #returns #ecommerce #shoptalk2023

Thrilled to see our very own David Morin doing his thing and explaining why revenue health will be tied to the returns experience going forward! You can videw the full video here: . #Retail #ecommerce

We are ONE week away from #shoptalk and we can't tell you how excited we are for all the incredible conversations we're going to have. If you're planning on being in attendance, make sure you swing by 1365 for 🍭 sweet treats 🍭 and some friendly conversation.

Strong article from @BryanWassel over @RTouchPoints discussing how retailers can focus on convenience, communication, and personalization to minimize returns. Quoted in the article?—Narvar Founder and CEO Amit Sharma 😎. Read the full article here:

Are you ready for #SHOPTALK2023 ???? We are SO excited to be a part of one of the biggest events in #retail. Make sure you stop by booth 1365 for some friendly banter about the "sweetest" experience in post-purchase. 🍭 🍭 🍭

From “thank you” notes, to personalized promotions, to proactive SMS notifications, there’s no shortage of ways #retailers can improve #customerloyalty. Learn more in our new #Infographic

Think #postpurchase isn't important in #heatlhcare? Think again. As this article explains, #healthbrands face serious risks when they ignore post-purchase: #pharmacy #healthTech #Medicaldevices

#Retailers and #ecommerce brands are stuck between a rock and a hard place. Watch Vijay Ramachandran (VP of GTM Enablement @ Pitney Bowes) help retailers determine the best way out of this “crushing” situation in Narvar’s Returns Academy: . #retail #d2c

Shoppers want processes that make their life easier. See how Seasalt Cornwall ⚓ does it and use their success to drive your own!. Read the blog or watch the webinar .. Reduce your return rates 🤗 Lower your operating costs 😍

Thanks to @USChamber and writer @7jessicaelliott for the quote in this article: Happy and honored to see Narvar's research being recognized!.

As business leaders place more focus on net revenue retention instead of rapid growth, the importance of retaining existing customers takes center stage. Learn how you can use your #NPS to improve #retention and #revenue:

Better Way Health is handling “Where is my order?” (WISMO) inquiries with greater ease and cutting fulfillment-related support tickets by 30% 🤗 🤗 🤗 . . #healthcare #pharmacy.

4 Ways #retailers can improve their returns process to keep customers happier and their operating costs lower. protecting #revenue in the process:

The average cart abandonment rate across online retailers is about 70%—that means #ecommerce businesses are losing 7 of 10 sales. In this blog, discover 9 things you can do to cut down cart abandonment, maximize #sales, and increase lifetime value:

Signed → Sealed → Delivered…IT’S YOURS!!!. This, friends, is Signed ✏ → Sealed 💌 → Delivered 📨. An opportunity for you to level-up your brand’s post-purchase experience with insights, advice, and best practices sourced from Narvar experts.