Can someone explain to me how @WellSkyHealth Personal Home Care software gets the Best In Klas Award? . Was there a very small sample of software viewed? Or is it some sponsored award? . Having used the software and having changed to a different provider there would seem to be a

Any Home Care Owners out there that feel like it's ground hog day. We'll technically, today it actually is.

Thanks for reading! A bit about me:. I built a 7-figure, award-winning business I franchised. Now, I own a home care agency and am documenting my journey to scaling it to 10,000 billable hours per week. Hit "follow" for insights on scaling home care agencies and building systems.

6/ The takeaway?. BrightStar Care's innovative franchising strategy and commitment to quality transformed industry challenges into opportunities, demonstrating that with the right approach, a home care agency can achieve remarkable growth and impact. In business, strategic.

5/ By 2016, BrightStar had nearly 300 franchises across the U.S., generating over $300 million in revenue. Texas Business School. Their strategic franchising model turned a local agency into a national leader in home care services.

4/ Embracing technology, BrightStar developed centralized systems for operations and custom software for franchisees, enhancing efficiency and care coordination. This tech-forward approach streamlined processes and improved client satisfaction.

3/ To ensure consistency across franchises, BrightStar implemented rigorous training programs and obtained Joint Commission accreditation for over 95% of its agencies—the gold standard in healthcare quality. Wikipedia. This commitment to excellence set them apart from.

2/ Instead of expanding traditionally, Shelly chose a different path: franchising. By 2005, BrightStar Care began offering franchise opportunities, enabling rapid expansion with local ownership.

1/ In 2002, Shelly Sun co-founded BrightStar Care in Gurnee, Illinois, as a single home care agency. Wikipedia. Facing stiff competition and a fragmented market, they needed a strategy to stand out and grow.

How a home care agency transformed its biggest challenge into a market advantage—and reshaped the industry. A real-world lesson in strategic innovation. Here's their story: 🧵.

It looks like Activated Insights (formerly Home Care Pulse) awards have come out. Our home care business got awarded with Best in Home Care - Leader in Training award. Here's what seems a little strange. All we did is subscribe to their training app a couple of months and we.

RT @gregisenberg: I came across Facebook's beautiful employee handbook by Ben Barry for the first time today. And I think every employee a….

Really enjoyed the All In Podcast featuring Tucker Carlson. Insightful and humourous helicopter view on various issues.

It's always challenging taking the ego out of reporting on what's been done. I like the practice I learnt called the 3Rs. What's the Result achieved?. What's the Reason? (for the Result, or the Gap). What's the Response? (over the next week to move closer to the Result).

I'm amazed how often I find myself beginning to be convinced of the importance of the short term by commentators and experts. Only to catch myself remembering the lessons of my past - . Focus on the long term. Keep playing the long game. Don't buy the short term thinking.

If only there was a union style organization for small business that negotiated terms with larger corporate suppliers, where terms included consequences for poor service. On-hold for more than 30 minutes. they pay. Don't have your support request responded to . they pay. Get.

I don't understand why medicaid reimbursement rates to providers can vary, eg 100%, so dramatically between states.

Are you tired of having to sell one-to-one?. I’m running a 2 Day BoardRoom BootCamp on Selling One-to-Many on 30th - 31st August. By the end you’ll have all of your tech setup to sell one-to-many!. If you are serious about growing, you can apply here.

I often get asked, "what is marketing automation?". Here’s a great two-minute explainer video on what marketing automation is. Feel free to jump on a call with me if you want to find out how to apply this to your business.

On this Friday afternoon, are you feeling like you are above the line or below the line?.