Michelle Chance-Sangthong
@michellechance
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Entrepreneur, Author & Online Marketing Goddess. Leads a band of Merry Makers for Scarf Bomb Jax helping those experiencing homelessness.
Jacksonville
Joined April 2008
Funny and insightful re-looks at the tank. Good going team.
Are you a fan of Shark Tank? Are you a fan of prizes? In honor of the launch of @HubSpot's new Shark Tank rewatch podcast, Another Bite, we’re giving away $5k in tech prizes. Head here for more on how to enter: https://t.co/DOpl9dU8xJ
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"What are the ways to maintain the speed and quality of support without non-stop hiring and training new employees?"
convinceandconvert.com
How can a company ensure exceptional customer service if it’s growing fast? Automate support as much as possible, for example with a chatbot.
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"Poor content that doesn’t prioritize its reader is by default poor user experience."
convinceandconvert.com
Have you ever thought about your content strategy in the context of user experience? Is your content user-friendly and accessible?
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"So for this article, I’ve compiled our top content marketing findings for you, so you can focus on creating and delivering excellent content."
convinceandconvert.com
Here are my 7 top content marketing insights for 2022 straight from the Ascend2 research library.
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"Here are some of the biggest takeaways and most impactful insights from NetLine’s 2022 State of B2B Content Consumption and Demand Report for Marketers."
convinceandconvert.com
Here are some of the biggest takeaways and most impactful insights from NetLine’s 2022 State of B2B Content Consumption and Demand Report for Marketers.
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"While I can’t slow down time for you, I have put together the following short list of things you can do right now to reflect on your higher education content marketing efforts more strategically, and capture specific, effective ideas for the semesters..."
convinceandconvert.com
Here's a short list of things you can do right now to reflect on your higher education content marketing efforts this summer.
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"In this article, we’ll show you three steps you can take to audit your social media strategy and create one that better reflects your customers’ needs."
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"There are three things that you should know before you create a channel-driven social playbook: your audience, the best way to engage them, and the purpose of each social channel."
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"As the viewership has drastically increased in the past couple of years, so has the interest of marketers who want to invest in this platform."
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The personality traits you exhibited at age 7 are likely to predict much of your behavior as an adult.
inc.com
Once you understand your personality type, it's easy to identify other people's too.
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"Accidents happen, sure. But as social media enters its second decade of being someone’s job, accidents can become major offenses."
convinceandconvert.com
Here's how to create and update your social media policy, including a free template, examples of smart social media policies, tips and more.
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"Meantime, for reels on Instagram – one solution is to simply create and save as DRAFTS. Then set reminders for yourself for when you wish to publish and just select from your drafts."
marismith.com
Meta is all in on Facebook Reels. It's Meta's fastest growing content format. Here's a simple tool to create Reels on desktop for Facebook.
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"In this article, I’ll go through all the essential elements of your personal and brand professional profiles, how you can improve them, and all the LinkedIn analytics tools and metrics to help you along the way."
convinceandconvert.com
LinkedIn is one of the most effective social media tools for B2B marketers and brands. Here’s how you can audit your LinkedIn to get the most of it.
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"Videoleap is a great app allowing you to prioritize video content to create more engaging social media content to publish across your social media channels. The app offers a huge library of templates and effects to make your content irresistible."
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"I think higher ed’s superior performance has to do with, again, the demand for authentic content and their ability to use student content."
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"I want you to take a minute and think about how you engage with brands on social media in your everyday life."
convinceandconvert.com
How do brands know that their social media programs are meeting the mark and making an impact? Identify which social media measurements matter most. It's all in the customer journey!
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"I used my quarantine downtime at the onset of the pandemic to consider the future of our agency, partnerships we may want to enter, and where successful companies (see our clients) were going to need to accelerate to weather this storm."
convinceandconvert.com
Chris Johnson of LaneTerralever delves into customer experience and how Experience Dynamic will close the gap between marketing and CX.
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"Marketing, sales, customer support — each touchpoint gives companies an opportunity to maximize their relationship with the consumer through building trust."
convinceandconvert.com
Excellent customer experience is not a should. It’s a must. Here's how to prioritize CX as part of your company.
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"To find out the needs and the concerns of your customers, you need to have a process in place for feedback collection."
convinceandconvert.com
Most marketers fail to willingly or unwillingly utilize customers' feedback. Read this post to learn how you can use this valuable data to your advantage.
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