Matthew Mcketty
@matt_747
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Economist in Training. UW-Madison Applied Economics PhD Student Jacksonville, Florida Born and Raised(#DTWD)
Madison, Wisconsin
Joined June 2012
Every once in a while, go back and look at your old work, cringe for a bit, then keep going. You're still getting better, confirmed.
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Confirmed. I am on a flight, they canceled it and turned us around halfway 🫠
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(2/2) inform, aid, and serve your passengers. I believe changes must be made and that customers on flight 273 have not received a proper compensation. I have written a letter on what happened and I hope that you @gary_kelly can help make it up to passengers of this flight.
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(1/2)Hello @gary_kelly. This past weekend passengers on Southwest Airlines flight 273 from Montego Bay, Jamaica to Orlando were put through an unacceptable 24 hour ordeal. Your company's representatives in Montego Bay and Corporate representatives repeatedly failed to adequately
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Essentially @SouthwestAir, the treatment of your passengers from Flight 273 was reprehensible and there must be accountability. You have not properly reimbursed your customers following the ordeal you put them through. Please live up to your values and take the necessary actions.
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(3/3) was being found, with little to no communication from @SouthwestAir representatives. 2: Waiting nearly 6 hours to offer passengers meal vouchers by which time most restaurants in @MBJAIRPORT had closed. 3. Repeated miscommunication as to our new departure time.
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(Part 2/3)that is the reason why I wrote this letter. Throughout the entire process @SouthwestAir's representatives in Montego Bay and corporate representatives repeatedly failed customers. A few examples include 1. 14 Hours spent waiting in the airport before a hotel could be
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This past Saturday, my family, and over 130 other passengers of @SouthwestAir Flight 273 from Montego Bay to Orlando endured a 24 hour ordeal. Our flight was cancelled because of a mechanical issue (completely understandable). It is the unacceptable treatment of passengers after
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Florida whips UGA 27-3, can clinch SEC East with win next week. Gators were picked 5th in the East in the preseason.
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There's no way to describe how Michigan St. just beat Michigan on the game's final play. You just have to watch it. http://t.co/YRIFcG0uuH
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