Maïa Metz
@maiametz
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Training new PMs @NoeProgramme. Ex VP Product at @aircall, Product Manager at @blablacar. Speaker & teacher in product management at @HECParis and @SciencesPo.
Paris, France
Joined September 2013
Thanks @CycleProduct for this late Christmas gift! Looking forward to testing the new version of Cycle.
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🎤 Discover the story of Paul Tyan who recently joined the #StuartProductManagement team at @Stuart_Delivery just after finishing @NoeProgramme . Thanks again @maiametz & Nino for the quality of your #ProductManagement Bootcamp! ➡️ https://t.co/xDmc7mQNfj
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Second, thanks to @maiametz and The team behind https://t.co/kTKAQ8jboF who invited @lucascerdan and I to share our journey as PM to their very 1st cohort. My very first meetups in months! Nothing beats people gathering together. Excited to have met the next generation of PMs
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Very happy that the first batch of @NoeProgramme is full! We selected 15 future Product Managers out of the 97 applications we received. 6 spots left for the 2nd batch starting in September! To apply: https://t.co/2hxiEqzvl9
#productmanager #productmanagement #hiring
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Hello @scott_voigt! I created https://t.co/2hxiEqzvl9, a Paris-based bootcamp to train Product Managers. We'd love to teach our students how to use @fullstory. Are you interested in supporting us?
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When I was heading the Product function at @aircall I interviewed more than 120 #ProductManager candidates. I learnt a lot in this process. 💡Here's an article with tips for anyone willing to smash the PM interviews: https://t.co/dpNxyarF5w
#productmanagement
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Last week we did our first webinar at @NoeProgramme with @nmondollot from @Getaround : "Breaking into PM: what profiles are startups looking for?". Here are the main outputs : https://t.co/kPj0zp2dHs Next one is tomorrow with @PopDaph and it's about working with developers!
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Avec @NoeProgramme on lance une série de webinars sur le thème "Devenez Product Manager", avec @nmondollot (@Getaround), @PopDaph(@avec_alan), @arnaud_breton(@SqreenIO), @ItsCamelia(@aircall). Pour vous inscrire: https://t.co/AMrxfsUGHR !
noe.pm
Retrouvez les derniers évènements de Product Manager et webinars du programme Noé
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La 1e promo travaillera sur des pb apportés par 5 sponsors CPO/PM. En plus d’être des gens sympas que j'apprécie bcp, ils sont brillants. Merci @lucascerdan (Algolia), @nmondollot (Getaround), @waellec (Heetch), @AlexisFogel (Stonly), @th0masr0lf (Alan)!
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Après 3 ans de VP Product chez @aircall j'ai compris que recruter des PM c'est encore plus dur que se lécher le coude (je vous laisse essayer). Du coup, avec @jules_dlpch, je lance @NoeProgramme, un programme pour former la prochaine génération de #ProductManagers.
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💥La bonne nouvelle du vendredi soir💥 👉 Le dernier #Podcast LPCx vient de sortir, retrouvez @maiametz et ses tips pour récolter des retours utilisateur dans un contexte B2B. https://t.co/iLRmo7Ytdi Bonne écoute ! #podcasts
#feedbackuser #NPS #saasB2B
#productmanagement
creators.spotify.com
Maia Metz, VP Product @Aircall, nous présente comment Aircall a mis en place un canal privilégié entre les équipes business et produit pour répondre à la problématique : "Comment récolter des retours...
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One mistake we made: underestimating its inertia and multi factors effects. It’s a great company wide metric to influence the global strategy and roadmap. But it’s not granular enough to be a single team metric.
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To make it actionable we categorized it with a small algorithm analyzing keywords in the responses. We also used segmentation: NPS by product, by persona, by country, etc.
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We made it central in our org: weekly calls, emails, roadmap presentations, etc. We even had a light turning red or green depending on user feedback in the office. 💡✳️🛑
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I’m personally a fan of the NPS metric because it’s easily understandable by everyone in the company (more so than monthly engagement, net churn, expansion, etc).
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This is not time consuming (one call per month). It helps keeping users’ issues in mind even for execs who are not used to speaking to them. 👏🏽 to Tania for pushing this idea internally!
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Culture changes can only happen if supported by all levels of the company. Assign 3-4 clients per executive (head of sales, tech, marketing, product, etc) and make sure they talk to that client once per quarter.
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