Today we’re thrilled to announce Luminai’s $16 million Series-A led by @generalcatalyst to make work simpler using workflow automation.

At Luminai, we’re enabling enterprises to automate processes across systems, data sources and teams. We're excited to integrate @OpenAI 's Computer Use models to accelerate AI-driven process automation. https://t.co/U9D80aE9KS

We're thrilled to be part of IVP's enterprise AI 55 list! Luminai was named a best-in-class AI company sourced by operators for operators, among other companies with considerable momentum. Thank you @IVP!

Check out how CX leaders @quip , @riskified @enfusion and others are supporting their agents with automation:

What automation CAN do is free amazing humans up to spend time having real conversations, developing real relationships and tapping into their creativity to solve real problems. 🎨

Automation should support your CX team, not replace it💭

Every once in a while, you come across a company that’s truly building something groundbreaking, something that goes on to change the world. Congrats to one of our favorite customers @whatnot for their fresh round of funding 🚀

Luminai has raised $20M to date. In the coming months, we’ll be growing our go-to-market team and product capabilities to serve customers of all sizes and to make work simpler! Join us:

We’re so excited @quentinclark from @generalcatalyst is leading our Series-A. We also had our previous round investors @katies and @aroetter from @moxxie, @underscoreVC, @ycombinator, @scribblevc, @unshackledvc, @yuris, double down.

We’re now working with companies like Strava, Oura Ring, Whatnot, and more.

We’ve worked with current customers to reduce their average handle time by 16%, decrease customer service agent onboarding time by 60% and save over 25 hours a month per agent. This intelligent automation can reduce a 100-person team’s spend by greater than $75,000 per month.

Luminai helps organizations transform time-consuming, repetitive processes into no-code automated and instantaneous workflows, ultimately saving them significant time and resources, and enabling them to better serve their customers.

Paired with this, there has been an influx of SaaS applications serving every function of a company, creating silos that limit the success of each application and providing diminishing returns.

Everything has fundamentally changed today. Workplaces everywhere are dealing with changing market dynamics, with a rising need to scrutinize and tighten operating budgets, companies need to become leaner and more efficient.

Instead of wasting time clicking, tabbing, copying and pasting over and over again, teams can focus on creative work. Exactly what they signed up for!

LuminaiCX unifies all of your applications so knowledge teams don’t have to perform repetitive, manual workflows to do their jobs.

We’re coming out of stealth today and launching LuminaiCX – a workflow automation tool for customer support and customer experience teams.