⚠️As a busy Bank Holiday weekend approaches, LNER is encouraging customers to plan ahead. Various large-scale events are taking place across the LNER route and the wider rail network, which are expected to have an impact on travel times to and from stations.

If you are not able to book Passenger Assist in advance and wish to ‘turn up and go’, let us know when you arrive at the station and the team will be happy to help. For more info, visit:

RT @nationalrailenq: 🛠️🚧Major Improvement work between London Kings Cross and Peterborough from 22:00 on Saturday 23 to 08:00 on Monday 25….

For more information, please visit the CrossCountry website: and the LNER Travel Alerts page:

🎟️#LNERUpdate If your journey is affected by the CrossCountry industrial action. Your existing ticket will be valid to travel (as close to your booked service(s) as possible) on the alternative dates advised by CrossCountry. This includes any connecting services.

Customers are advised to plan ahead and allow plenty of time for their journey. For the latest travel information, visit the LNER website - Travel Alerts for your Train Journey | LNER or download the LNER app.

On Sunday 24 August, there will be further upgrade work as part of the East Coast Digital Programme, with no direct trains to or from London King's Cross. Alternative arrangements have been made to help with travel. For further information, please visit

Please be advised that if you have submitted a refund request, delay repay claim, or an enquiry with us during the last 2 weeks, you do not need to reach out to us, and we will respond to you as soon as we can. Thank you for your continued patience.

📞 #LNERUpdate Our Customer Services team is extremely busy at present due to unprecedented levels of contact following an extended period of disruption on our route.

Did you know that you can save 63% on average with an LNER Family Single ticket?. One ticket covers up to 2 adults + 4 kids (15 & under) for one great price. Flexible, great value travel starting from just £30. Book today:

What does it take to become a train driver? 🚂. Our own Chris (aka TROTSKI) and @TfL Tube Driver Raenée share their experience and talk much more about how their careers compare in the full conversation on the LNER YouTube channel.

Wishing a very happy 100th birthday to Ken Cooke!. We've been fortunate to have Ken involved with a number of our events honouring veterans over the years. Last year, we were proud to take him to London as he made his way to the D-Day commemorations in Normandy.

An amazing opportunity from our friends at @Se_Railway - don't miss out!.

Heading off on a sun-sational summer trip? ☀️. Make your journey smooth with these top tips:.💺 Reserve a seat.🧳 Pack light.⏰ Arrive early.👶 Fold pushchairs.♿ Book Passenger Assist. More tips here 👉

RT @DavidHorne: Travelling with children this summer? We’ve launched our brand-new podcast, ‘LNER Kids Club’, featuring fun and educational….

Planned engineering work as part of the East Coast Digital Programme means there will be no direct LNER trains to or from London King's Cross on Sunday 24 August. For further information, please visit;

We had a great time at @greatestgather in Derby this weekend!. Thanks to everyone who joined us at this momentous event as part of the Rail 200 celebrations. Credit to Customer Experience Host Emily-Jane Sanders who captured this great photograph of Eleanor alongside 91105.

🧸 LOST: This little guy got caught in today’s stormy weather and ended up at Newcastle Central. He’s safe, dry, and waiting to be reunited with his favourite human. Know anyone missing their teddy? Let them know we’ve found their friend ❤️

RT @ScenicRailBrit: 🚆Today’s the Day! ✨We’re delighted to launch #DaysOutByRail - your ticket to unforgettable family adventures across Bri….

Where in Yorkshire should you visit? 🤔 . Take our Yorkshire Day quiz to find out where to head on your next adventure: #YorkshireDay