We remain committed to making a genuine difference in the lives of those we serve. #ExtraOrdinaryCare #LifecareInternational #PurposeToCare #LifecareValues #CustomerServiceWeek

For us, extraordinary care is about taking care of the small things with great sincerity. Whether it’s guiding a family through a complex claim, helping a client access treatment abroad, or simply checking in to make sure someone feels supported — these moments define who we are.

From the way our teams listen with empathy, to how they go the extra mile to support clients during their most vulnerable moments — every act of care reflects the heart behind what we do.

At Lifecare, extraordinary care isn’t just a value — it’s something our people live every single day.

We invite you to pass by our Kenya office this week — our team will be delighted to welcome you! #LifecareInternational #Care #CSWeek2025 #MissionPossible #CustomerServiceWeek2025

We also invited our customers to describe Lifecare’s service in one word, and this video captures it beautifully — reflecting our commitment to serve with care, passion, and positivity.

This week is dedicated to you — our valued customers. Thank you for your continued trust and for being at the heart of all that we do.

To mark the start of Customer Service Week 2025, we kicked off our mission in an engaging way — with a special “secret agent” appearance at the Lifecare Kenya office, reminding us of our shared purpose: to deliver exceptional service and genuine care to every customer.

Mission Possible: Delivering the Best Service and Care for Our Customers

Caring is not only about protecting lives, it’s also about protecting the planet we all call home. #LifecareInternational #TogetherWeCare #Sustainability #RecyclingDrive

We are grateful to Enviroserve for recognizing these efforts with a Gold Certificate—an encouragement for our team to keep advancing sustainable practices and contributing to a cleaner, healthier environment for the communities we serve.

It was inspiring to see our staff unite for this cause, showing how small actions can add up to meaningful change.

At Lifecare, our purpose is to care—for our clients, our communities, and the world we share. Recently, our team came together for a recycling drive in collaboration with @Enviroserve—collecting and responsibly disposing of waste to help protect our environment.

These initiatives include gatekeeping protocols, telehealth services, second medical opinions, home country treatment options, actuarial recommendations, and more. Speak to our team today. #EmployeeWellbeing #SustainablePremiums #CostContainment #CorporateCare

We implement initiatives that not only ease the claims burden but also support the long-term health of your employees—helping you maintain sustainable premiums while caring for your people.

Balancing employee wellbeing with rising healthcare costs is a challenge many businesses face. Lifecare works alongside businesses to offer healthcare solutions that manage costs without compromising care.

Mawlid Al-Nabi Mubarak from the Lifecare team! May this blessed day bring peace, compassion, and countless blessings to you and your loved ones. #MawlidAlNabi #LifecareInternational #Care #Peace #Blessing

Because prepared teams don’t just react — they lead with confidence. Connect with us today to learn more about how your workforce can get access to these essential skills. #CURA #LifecareInternational #Workforce #SafetyTraining #FirstAidCertified #MentalHealthMatters

Whether it’s Emergency First Aid & CPR, Mental Health First Aid, or Workplace Safety & Compliance, these certifications provide life-saving knowledge that builds resilience, boosts confidence, and fosters a culture of care.

From first response to mental wellbeing, these programs equip your workforce with the skills to protect, respond, and lead confidently in any situation.