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Len Sherman Profile
Len Sherman

@lenshermanCBS

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Executive in Residence & Adjunct Professor, Columbia Business School

Westport, CT/Weston, VT
Joined June 2009
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@lenshermanCBS
Len Sherman
2 days
We will continue to disclose all currently req'd information on our opns, oppose proposals forcing greater disclosures of our strictly proprietary IP, and will simply no longer comment on independent analyses of our operations based on incomplete and unreliable data. 13/end.
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@lenshermanCBS
Len Sherman
2 days
Our customers and drivers are free to use our platform or not, and we remain continuously vigilant in setting prices and pay rates that clear the market for billions of trips. 12/n.
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@grok
Grok
6 days
Generate videos in just a few seconds. Try Grok Imagine, free for a limited time.
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@lenshermanCBS
Len Sherman
2 days
Like other leading tech firms that have invested $ billions to create proprietary algos and operating policies, we have not and will not disclose the inner workings of our intellectual property 11/n.
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@lenshermanCBS
Len Sherman
2 days
As a public company, we are fully compliant with the financial reporting requirements in each of the countries and localities we serve. 10/n.
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@lenshermanCBS
Len Sherman
2 days
We are fully transparent in presenting the prices we charge our customers and the pay we offer to drivers and couriers on each and every one of our trips 9/n.
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@lenshermanCBS
Len Sherman
2 days
We abide by all local and national regulations in every one of the 15,000 cities we serve. Towards this end, we have NEVER adjusted consumer prices based on rider or driver race, gender, religion, or ethnicity. 8/n.
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@lenshermanCBS
Len Sherman
2 days
In other words, 15 billion times this year, customers will willingly accept the price we charge for our services, and drivers will willingly accept the pay rates we offer. 7/n.
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@lenshermanCBS
Len Sherman
2 days
We must be doing something right, because this year, we expect to successfully deliver over 15 billion trips, bringing people and goods to their desired destinations, 24x7, 365 days/year. 6/n.
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@lenshermanCBS
Len Sherman
2 days
We have invested heavily to develop sophisticated algorithms using advanced technology to set passenger prices and driver pay levels to adapt to continuously changing marketplace conditions. 5/n.
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@lenshermanCBS
Len Sherman
2 days
As customers and drivers are well aware, marketplace conditions vary considerably from hour-to-hour, and day-to-day, as traffic conditions, special events, and pure random variability change supply and demand conditions from trip-to trip 4/n.
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@lenshermanCBS
Len Sherman
2 days
Uber is a global technology platform company that has transformed mobility and delivery services worldwide, enhancing the lives of 180 million consumers, nearly 10 million drivers, and countless small businesses in thousands of cities across the globe. 3/n.
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@lenshermanCBS
Len Sherman
2 days
If I were Uber (or Lyft, or DD, etc.), here’s how I would respond to your clarion call for greater data disclosures and additional gig worker pay and working condition regulations. 2/n.
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@lenshermanCBS
Len Sherman
2 days
Let me play devil’s advocate to your proposed gig worker bill of rights, to stress-test your arguments, and to assess the realistic prospects for legal and political support for your proposals.@WridzATX @boston_drives @sergio @uber @lyft 1/n.
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@lenshermanCBS
Len Sherman
2 days
I'll follow this tweet with a detailed response to your proposal for a gig worker bill of rights. @WridzATX @boston_drives @sergio @uber @lyft.
@WridzATX
Jeffrey White
2 days
So @boston_drives, I think it's time to see if we can rally support for a drivers bill of rights (or really a gig/apps bill of rights). This is almost more of a digital app/predatory pricing problem that impacts consumers and gig workers more than just drivers. More. .
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@lenshermanCBS
Len Sherman
5 days
With some notable exceptions, the business press and politicians don't really care about driver pay issues. Rideshare drivers are just not a big enough reader or voter audience. It’s less clear why @Uber’s algorithmic rider price practices haven’t gotten more attention. 3/3.
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@lenshermanCBS
Len Sherman
5 days
But when @Uber plays algorithmic bait & switch games with driver pay (e.g.surge shaving, bogus Advantage bonuses), no one but drivers seems to notice or mind. 2/3.
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@lenshermanCBS
Len Sherman
5 days
Retailers have been using Bait & Switch tactics for years. Consumers have come to accept the game, but seem to draw the line when secret algorithms choreograph the game, such as @Delta and @Wendys @sergioaved . 1/3.
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@lenshermanCBS
Len Sherman
6 days
I would urge folks of any political persuasion to read @sullydish's latest blog post on the Trump's MAGA presidency. Author Andrew Sullivan is a self-proclaimed and consistent conservative, the antithesis of the lunatic left. Read it and weep.
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@lenshermanCBS
Len Sherman
6 days
Here's the pop-up response that every driver wishes they could send to @lyft @boston_drives @sergioaved
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@boston_drives
matt
7 days
Hey Lyft: please STOP this passive aggressive, threatening nonsense. Just stop.
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@lenshermanCBS
Len Sherman
12 days
Today's FT correctly distinguished dynamic pricing, practiced by companies for centuries, from algorithmic wage discrimination, with Uber as the world's biggest and most effective practitioner. @sarahoconnor_
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ft.com
Ride-hailing and food-delivery companies’ new pay models use algorithms to decide bespoke fees
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