The Plan and Change Management. Your plan should be very specific, addressing the key themes and parts of your company crisis. #ChangeManagement #innovation #crisis #urgency

Complex Application Design: A 5-Layer Framework. Various contexts of complexity should be considered by UX designers and researchers designing complex applications, including complexities of integration, information, intention, environment, and institution. #innovation #UX

A blueprint for modern product development. Having a well-documented product development process can help your whole organization deliver better products at scale. #ProductDevelopment #ProductDesign #UX #UserExperience #ProductStrategy

How to create great UX documents:. From personas to wireframes and from user journeys to sitemaps, UX is knee deep in documentation. #innovation #UX #UserExperience #Documents

Value proposition canvas structure. Value proposition canvas includes two main elements: the circle responsible for the customer’s profile and the square with a value proposition map. #innovation #valueproposition #userresearch #businessmodel #ux #cx

A model for making models. #innovation #models #businessmodel

Uber Business Model: How Uber Makes Money. Uber is an on-demand ride service that connects passengers with car drivers through an app. The Uber platform also connects drivers with people looking for a ride. #uber #businessmodel #innovation #userexperience

What is a Mind Map?. Rather than look like normal writing, mind maps look like explosions of writing, star bursts of thought fragments, or perhaps someone cut sentences into strips and threw them onto a page. #mindmappping #mindmap #innovation

Customer-centric mindset:.The core idea of nearly every company is to create value — value for their customers and for the company itself. #UXDesign #UX #ProductStrategy #CustomerCentricity #ValueCreation

The Apple Business Model is based on its ecosystem of products and services, which work seamlessly together to deliver an exceptional customer experience. #business #Apple #businessmodel #customerexperience #innovation #CX

What is Agile UX?. Agile UX is a working method that brings together Agile software development and UX practice. The image belongs to: #AgileUX #Agile #UX #UserExperience #Innovation

This article describes the role of UX design within startup promotion, explaining why user research is performed and how it can increase the effectiveness of a business project. #UX #UserExprience #Marketplace #Innovation #UserResearch

User Research Method Cards.A free, downloadable card deck with the 14 most commonly practiced user research methods at SAP. #UserExperience #UserResearch #Download #Innovation

Customer Journey Maps:. Customer journey maps are a visual storytelling tool used to help designers empathize with users and identify actionable opportunities for providing a better user experience. #CustomerJourney #Innovation #Toptal #UserExperience

User Journeys vs. User Flows. User journeys and user flows both describe processes users go through in order to accomplish their goals. #userjourney #userflow #userexperience #innovation #productdesign

Spending some time on “futures thinking” can help you understand potential outcomes of current course of action. The future will never be as you imagined, but preparing for several situations will help you act rapidly as circumstances change. #innovation #designthinking

Gap Analysis in Project Management. Are you looking for a new way to optimize the resource allocation within your business?.Is your company’s new line of products not generating the expected ROI?. #GAP #ProjectManagement #SWOT #PESTLE #FishboneDiagram

Why is it so hard to gain the DesignOps maturity?. In Nielsen Norman Group’s definition, a wide range of topics is covered in DesignOps. However, it varies on which topic to start with between each team. #DesignOps #Design #UX #Innovation #userExperience

Map of design research-research types. The design research landscape has been the focus of a tremendous amount of exploration and growth over the past five to 10 years. 🔗 #DesignResearch #UX #Innovation #UserExperience

Think Like Steve Jobs: How Design Thinking Leads to Creativity:. Companies that utilized design thinking experienced a 41% higher market share, a 46% competitive advantage, and customers who were 50% more loyal. #DesignThinking #Innovation #ServiceDesign