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James Robert Lay Profile
James Robert Lay

@jrwlay

Followers
3K
Following
1K
Media
1K
Statuses
24K

Best Selling Author of "Banking on Digital Growth" simplifying digital marketing + sales strategies for financial brands. Connect: https://t.co/MT0wCDOkEP

Houston, TX
Joined October 2008
Don't wanna be here? Send us removal request.
@JeffMarsico
Jeff Marsico
1 year
“Growth never happens in the comfort zone.” James Robert Lay @jrwlay #NEFMA
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@mi_jim
Jim Perry
1 year
Next month, I'll be speaking at @NEFMA's fall conference about how bank marketers must rethink their marketing strategy in the face of an aging customer base and workforce. Will I see you there? https://t.co/XvVPX2porV cc:: @jrwlay @JeffMarsico
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@Clagett
Clagett
2 years
New book by @jrwlay 👀👀👀
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@IamAnuragMj
Anurag Mukherjee
2 years
@Clagett and I will be at @FinancialBrand Forum at Vegas. Get your passes soon. @jrwlay @LinzOgan @JHuntinghouse @rshevlin
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@bryn_conway
BC Consulting
2 years
On the latest @DGIsocial #podcast, @jrwlay and I discussed why strategic growth that's aligned with our mission, vision, values and the member experience is sustainable growth. Listen to the full podcast https://t.co/nIC6DEa8xJ #creditunions
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@NikolaosNtirlis
Nikos Ntirlis
2 years
I am extremely honored by the invitation of @jrwlay to talk about how I can see ancient wisdom to be applied in modern business settings, especially in marketing and brand building. Here are a few things we talked about: 👉 Ancient wisdom in the era of AI 🧵👇
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@NikolaosNtirlis
Nikos Ntirlis
2 years
If you want to hear me philosophizing about modern marketing and sales and talking about some of my favorite Philosophers like Heraclitus and Socrates, check this out: https://t.co/b5iGxDWoXY and follow @jrwlay! Do you put philosophy in your life? Let's discuss 😊
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@mX
MX Technologies, Inc.
@mX
2 years
Thank you @jrwlay for hosting @mX Chief Commercial Officer @HondRaymond on Banking on Digital Growth Podcast! Listen to their conversation about using a consumer-centric approach to empower financial wellness and drive engagement:
digitalgrowth.com
Explore the intersection of data-driven strategies and human-centered financial services and discover how financial brands can transform transactions into meaningful customer experiences.
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@jrwlay
James Robert Lay
2 years
"People don’t want to be forgotten." via @samkilmer on the @dgisocial #podcast
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digitalgrowth.com
Trust and why it's more important than ever for financial brands.
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@jrwlay
James Robert Lay
2 years
"There really is such a correlation between an experience and the level of trust and feeling and confidence, especially when we're talking about finances." via audrey_cannata on the @dgisocial #podcast
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digitalgrowth.com
How failure to follow-up contributes to lead abandonment for financial brands and fnding truth in qualitative and quantitative customer data
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@jrwlay
James Robert Lay
2 years
"It's kind of like you hear a picture's worth a thousand words. It's hard to AI yourself through all that." via @samkilmer on the @dgisocial #podcast
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digitalgrowth.com
Trust and why it's more important than ever for financial brands.
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@jrwlay
James Robert Lay
2 years
"The more you secret shop your site, and the more you continuously optimize, I can almost guarantee the number of people contacting you for questions is going to naturally decrease." via audrey_cannata on the @dgisocial #podcast
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digitalgrowth.com
How failure to follow-up contributes to lead abandonment for financial brands and fnding truth in qualitative and quantitative customer data
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@jrwlay
James Robert Lay
2 years
"It wasn't because I'm afraid to be on stage. I've been on stage my whole career. What it was is, I was afraid of showing myself being vulnerable, being silly, looking stupid." via @CynCampbell on the @dgisocial #podcast
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digitalgrowth.com
Join us as we breakdown the difference between financial counseling and financial coaching for community banks and credit unions.
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@jrwlay
James Robert Lay
2 years
"Dealing with and just figuring out life is a really great way to live." via @Bill Bloom on the @dgisocial #podcast
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digitalgrowth.com
Diane Money’s mission to impact a billion people on this planet to build them a brighter and better financial future
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@jrwlay
James Robert Lay
2 years
"One of the biggest things Googled is how much money should I have in my retirement account at 53." via @CynCampbell on the @dgisocial #podcast
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digitalgrowth.com
Join us as we breakdown the difference between financial counseling and financial coaching for community banks and credit unions.
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@jrwlay
James Robert Lay
2 years
"The problem is, that many of us grew up in a world where we're used to telling people things instead of showing them trust. Trust has to be shown." via @samkilmer on the @dgisocial #podcast https://t.co/wHdyXuM2V8
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@jrwlay
James Robert Lay
2 years
"We know where to find the information [on our product website]. We know where to go, so it's easy to assume that others do as well. We're not thinking about it from an outside perspective." via audrey_cannata on the @dgisocial #podcast
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digitalgrowth.com
How failure to follow-up contributes to lead abandonment for financial brands and fnding truth in qualitative and quantitative customer data
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@jrwlay
James Robert Lay
2 years
Rethinking retirement 🤔: The bridge between financial advisors and life coaches https://t.co/4n91P3CvcV @dgisocial #podcast
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@jrwlay
James Robert Lay
2 years
"People become suicidal over debt. We don't have to have debt as a death sentence. There are ways out, but people have shame. So we have to normalize the conversation around money shame." via @CynCampbell on the @dgisocial #podcast
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digitalgrowth.com
Join us as we breakdown the difference between financial counseling and financial coaching for community banks and credit unions.
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@jrwlay
James Robert Lay
2 years
"Humans are this incredibly adaptable species at a macro level. But at an individual level, it's a little easier just to do the same thing, right?" via @jpunishill on the @dgisocial #podcast
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digitalgrowth.com
How positive encouragement and learning can lead to exponential growth for financial brands
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