Johnson Consulting Group
@johnsonfuneral
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We partner with Funeral and Cemetery Business Professionals to provide intelligent business solutions. Created for Partnership, Designed for Success.
Scottsdale, Arizona (USA)
Joined June 2009
We're here to help, that's why JCG's expert business consultants are offering free crisis management consultations. Give us a call, let's get through this together.
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Did you miss Taylor Clifford's last Tea Time webinar, no problem watch her and guest Vince Roberge discuss the Johnson Consulting Group's Trends and Insights report now! https://t.co/W9UEHTmjcK
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We are so excited to see old friends and make new ones at the #ICCFAExperience ! Come visit the Johnson Consulting Group team at booth 526.
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Did you miss the last Insider Perspectives with Lacy Robinson? No problem! Watch her discussion with Jim LaMar about: ✅ Creating hospice relationships ✅ Growing business through workplace culture ✅ Innovations to building association memberships https://t.co/0syMwFVcRy
johnsonconsulting.com
In this blog Lacy Robinson recaps her talk with Jim LaMar. They discussed lessons from Jim's career and building hospice relationships.
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Thursday, April 23, 11:00 AM PST/ 2 PM EST What the Data Reveals: Inside the 2026 Trends & Insights Report Join Taylor Clifford + guest Vince Roberge as they unpack insights from 654,327 sales and survey records. 🔗 Register: https://t.co/G0PZx7Qwtq
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We’re still smiling after spending time with our most recent Leadership & Management participants. Thank you for bringing your insights, energy, and authenticity—it truly made this experience special. 🌟
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Tax season is a good reminder that profit on paper doesn’t always mean cash in the bank. If you’re not looking at pricing, payroll, benefits, and owner compensation through a tax-smart lens, you may be leaving money on the table.
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Join Johnson Consulting Conversations as Lacy talks with Jim LaMar, Senior Business Consultant at JCG, about leadership development, hospice partnerships, and what high‑performing funeral and cemetery organizations do differently. Save your seat today! https://t.co/06CqAp88Ue
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The data is in—and it’s changing how death care leaders should think about growth. Our 2026 Trends & Insights Report breaks down what today’s families value most, where pricing pressure is coming from, and how experience design impacts performance. https://t.co/EujICagaNc
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We’re proud to have been part of the transaction supporting the affiliation of Arrington Funeral Directors and Crematory with Park Lawn Corporation. Congratulations to all involved. 📰 Funeral Director Daily coverage: https://t.co/AqmI2QugZi
funeraldirectordaily.com
In a press release received yesterday, that you can access here, it was announced that Park Lawn Corporation (PLC) has acquired Arrington Funeral Dire
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Did you miss Taylor's discussion with Excellence in Customer Service Award Winner, Jay McAfee? No problem watch the recording to gain customer experience insights today!
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🏆Announcing the 2025 Excellence in Customer Service Awards Johnson Consulting Group is proud to recognize the organizations setting the standard for exceptional service across the funeral and cemetery profession. Congratulations to this year’s honorees! https://t.co/UJ6YRqvBxe
johnsonconsulting.com
Johnson Consulting Group (JCG) Announced the Recipients of the JCG 2024 Excellence in Customer Service Awards.
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Did you miss the last Insider Perspectives with Lacy Robinson? No problem! Watch her discussion with Ed Defort regarding NFDA's Consumer Report now! https://t.co/8GRpPZjq3d
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What does Customer Service Excellence actually look like? We’re spotlighting award-winning service with Jay McAfee on Tea Time. • Boost survey participation • Build training + accountability • Utilize feedback to drive improvement Register: https://t.co/umGEvhFUN1
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🍀 Happy St. Patrick’s Day! Wishing everyone a day filled with a little luck, good cheer, and time spent celebrating with your community. From all of us at Johnson Consulting Group, we hope you have a wonderful St. Patrick's Day! #StPatricksDay #GoodFortune #Celebrate
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📊 Inside the NFDA Consumer Awareness and Preferences Survey Join Lacy Robinson as she sits down with Ed Defort, publisher and editorial director of NFDA Publications, to break down key insights from the NFDA Consumer Awareness and Preferences Survey. https://t.co/SYKdFl71pO
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On National Funeral Director and Mortician Recognition Day, we honor the dedication, compassion, and professionalism of funeral directors and morticians across the country. #FuneralService #FuneralDirectors #Morticians #Leadership #ServiceToFamilies
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In case you missed Tea Time last week, we’re sharing the replay! This session is packed with tips and tricks for getting the most out of our customer survey tool and turning feedback into actionable insights. https://t.co/76egMgng0e
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We had a blast at the CANA Symposium last week! 🎉 It was an incredible opportunity to connect with peers, share ideas, and be part of such meaningful conversations. Thanks to everyone who made it a great event—we’re already looking forward to the next one!
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⛳️ The greatest show on grass… and one of our favorite JCG traditions! We always have a blast hosting events during the Phoenix Open, and this year did not disappoint. From great conversations to even better company, these moments are what make our community so special.
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Did you miss the last Johnson Consulting Conversations: Insider Perspectives and Stories with Lacy Robinson? No problem! Read Lacy's in-depth follow-up blog now! https://t.co/kBmEmloexP
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