Hello new followers! I’m currently an executive leadership coach, but I’ve been in tech for more than 25 years now, so here’s a thread of ways you may have come across me or my work… 🧵

The good news: This bar only plays 80s music!.The bad news: It’s all 1986-1989.

RT @jjg: “Come with curiosity and openness, and you are sure to leave with some valuable wisdom.” Applications close Friday for Design Lead….

“Come with curiosity and openness, and you are sure to leave with some valuable wisdom.” Applications close Friday for Design Leadership Studio!

Just 10 days left to apply for Design Leadership Studio! Find out why one veteran of other coaching programs called it “the most impactful by far.”

Design Leadership Studio is my new small group coaching program for digital product design leaders! 6 weeks of in-depth exploration of your biggest leadership challenges, coming this September. More info and apply here:

"a product development team with a fixation on speed that has them forever chasing their next hit of delivery could end up high on their own supply"

Neon CDO Koji Pereira talks cross-functional alignment on the latest Finding Our Way.

What if the best thing you can do for design is get out of design? Peter and I tackle this question and more in episode 45 of Finding Our Way.

Monzo VP of design @vuokko is our latest guest on Finding Our Way:

On the design leadership challenges of #AI products: "Actively driving the dialogue about what’s possible is necessary to keep your team from having to deliver the impossible.".

I share insights and reflections from my coaching practice on my blog! You should check it out. And if the algorithms ever come between us, you can also subscribe to my newsletter to keep up with me.

I co-host a podcast on design leadership with Peter Merholz called Finding Our Way. The show offers in-depth interviews with design leaders on their roles, career paths, and challenges. Our fans love the authenticity and relevance of our conversations.

At Capital One, I helped build out the infrastructure to support design culture at the scale of hundred of designers, while also spinning up new functions for the organization, including establishing and leading our events, publishing, and Responsible AI teams.

After 13 years, Adaptive Path left the consulting business when it became part of Capital One’s newly formed digital design group. Along the way, I became an international public speaker, delivering keynote talks on practically every continent.

In 2005, I codified an emerging pattern in Web applications that decoupled user interaction from server communication. I decided that was a mouthful, so I called it “Ajax”. Ajax introduced new interaction models and soon became a part of practically every site on the Web.

From 2002-2016 we brought our community together for UX Week, a conference of inspiration and education that I hosted as conference chair and onstage MC for many years. We also held events on design methodology, management, and service design.

At Adaptive Path, I held the titles of President and Chief Creative Officer, providing creative guidance and mentorship to our team leaders. I led large engagements for clients such as NPR, Allstate, CNN, Nike, and Disney, as well as our pro-bono research and development work.

In 2002, The Elements of User Experience became a book, eventually being used in college courses around the world and introducing thousands of people to the field for the first time. I can't count the number of people who have personally told me the book changed their lives.

With six other designers, I co-founded the UX consultancy Adaptive Path in 2001, when few had heard of this kind of work and fewer still believed in its value. We became influential by writing about and teaching our methods and insights (even to our competitors!).