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Joel Friedlaender Profile
Joel Friedlaender

@jfriedlaender

Followers
1K
Following
938
Media
342
Statuses
4K

Founder of @cliniko. We run our business in a way that's not inconvenient to life. Autonomy, flexibility, trust, and respect. Also completely remote. (he/him)

Melbourne, Australia
Joined August 2010
Don't wanna be here? Send us removal request.
@jfriedlaender
Joel Friedlaender
10 years
Bootstrapped, remote, 30 hour week, no hierachy, unlimited annual leave. My talk at RBT on how we work…
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@jfriedlaender
Joel Friedlaender
10 months
RT @Cliniko: Is AI coming to Cliniko? Our founder, Joel, shares an update about this. You’ll also learn more about the shortcomings of an….
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cliniko.com
Will generative AI be added to Cliniko? It's complicated. Cliniko founder Joel Friedlaender shares our current stance, and offers a peak behind the curtain at the good, the bad, and the ugly when it...
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@jfriedlaender
Joel Friedlaender
1 year
10 days until applications close for our Creative designer role we're hiring for. We've already had more than 2,000 applications, so make sure you put some effort into your application if giving it a go. We will take < 5% through to the next stage.
@jfriedlaender
Joel Friedlaender
1 year
We're hiring a Creative designer (brand, web, marketing). yeah we struggled to name the job title. If you or someone you know is quite good at this kind of thing, and wants the best job they've ever had, send them our way please 🙏 . Reposts appreciated.
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@jfriedlaender
Joel Friedlaender
1 year
We're hiring a Creative designer (brand, web, marketing). yeah we struggled to name the job title. If you or someone you know is quite good at this kind of thing, and wants the best job they've ever had, send them our way please 🙏 . Reposts appreciated.
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apply.workable.com
Software for people who care. Cliniko, Australia’s most popular practice management software, is designed for allied health practitioners. 
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@jfriedlaender
Joel Friedlaender
2 years
RT @the_blueprint: that dude limited views on a website he's trying to sell advertisements on. don't ever tell me he's a business genius ev….
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@jfriedlaender
Joel Friedlaender
2 years
If you are hiring and you don't get back to everyone, it's really shitty behaviour. There's no excuse to only respond to shortlisted applicants, or other rubbish like this. You don't have to manually write each response, do it in bulk, but don't leave them wondering.
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@jfriedlaender
Joel Friedlaender
2 years
RT @d_feldman: A lawyer used ChatGPT to do "legal research" and cited a number of nonexistent cases in a filing, and is now in a lot of tro….
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@jfriedlaender
Joel Friedlaender
2 years
G̶r̶a̶p̶h̶i̶c̶ ̶d̶e̶s̶i̶g̶n̶e̶r̶s̶ ̶a̶r̶e̶ ̶h̶i̶s̶t̶o̶r̶y̶. It’s now much cheaper to get things done poorly. AI is currently overhyped. It’s amazing technology and only going to get better. But all the excitement right now is doing things poorly, fast.
@moritzkremb
Moritz Kremb
2 years
Graphic designers are history. AI creates beautiful logos in seconds. Here's how to create any logo using AI (for free):
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@jfriedlaender
Joel Friedlaender
2 years
If your customers are small businesses, you might notice they are very price sensitive. There was a clue though in the name, they are “small businesses”, they don’t have big profits and cash flow. You will need to offer much more value than you take to succeed.
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@jfriedlaender
Joel Friedlaender
2 years
RT @Cliniko: Cliniko is hiring an operations engineer! 🥳 If you’re an expert on infrastructure and the security of systems & services (or y….
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apply.workable.com
Software for people who care. Cliniko, Australia’s most popular practice management software, is designed for allied health practitioners. 
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@jfriedlaender
Joel Friedlaender
2 years
We're hiring an Operations Engineer 🎉. If you're exceptionally good at ops, and want to work in a place where you are supported to do innovative great work, then have a peek here Retweets are especially appreciated as I won't give Mr Musk my $8 p/month.
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apply.workable.com
Software for people who care. Cliniko, Australia’s most popular practice management software, is designed for allied health practitioners. 
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@jfriedlaender
Joel Friedlaender
2 years
When you want to make your application’s subscription more enticing, but have fired most your dev team.
@elonmusk
Elon Musk
2 years
Once every few weeks, I will do an ask-me-anything for subscribers only.
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@jfriedlaender
Joel Friedlaender
2 years
Twitter has two views. “For you” and the one you should be using called “Following”. It’s one of few social media choices left where you aren’t at the mercy of their algorithm. That will probably still change at some point sadly.
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@jfriedlaender
Joel Friedlaender
2 years
RT @Cliniko: ChatGPT is a pretty cool new piece of technology. 🤖💻 But please don’t ever put patient information into it! Please! We’ve writ….
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cliniko.com
You’ve probably heard of this awesome program called ChatGPT (it can write stuff for you using AI!). Very fun! Except…please do not put patient data into it. We’ve written a comprehensive blog post...
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@jfriedlaender
Joel Friedlaender
2 years
I’m not against ChatGPT, it has some great uses already. In the short term though, when people want to use it for everything, I think we’re just going to see a lot of tasks done poorly. Cheaper, and faster, but lower in quality. You need to decide if that trade off is worth it.
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@jfriedlaender
Joel Friedlaender
2 years
We had many applicants use ChatGPT to answer the question in our form. They were not successful. If ChatGPT could answer our customers enquiries well, we wouldn’t be hiring, we’d use it. Our customers deserve a great support experience, and that still requires real people.
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@jfriedlaender
Joel Friedlaender
2 years
Applications have closed for the customer support role we advertised. We had 1,462 applicants, so will take a week or two to get back to everyone.
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@jfriedlaender
Joel Friedlaender
2 years
The irony of using ChatGPT for a competitive advantage, when I think the biggest competitive advantage that will emerge is not using ChatGPT. “By real humans” is going to become valuable marketing.
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@jfriedlaender
Joel Friedlaender
2 years
Just two days 2 go! And a tip for those applying, many so far have leaned on ChatGPT to help them and it’s…. not helping them. We don’t use bots to provide support for a reason, and it’s not going to achieve the quality you need to get through.
@Cliniko
Cliniko
2 years
Applications to join our customer support team close soon! ⏰ Apply by March 23, 2023 at 11:59 pm AEST to throw your hat in the ring 🎩. If you think you’d be a good fit, we’d love to hear from you. Hit the link for details & to apply 👉:
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@jfriedlaender
Joel Friedlaender
2 years
Sending an email with ChatGPT-4:.“Convert these bullet points into a nicely worded email.”. The person receiving it with ChatGPT-4:.“Summarise this email into bullet points”. I for one am excited for the time saving this will bring. The future is bright! ☀️.
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