Jamie Smith
@jamiedsmith
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Empowering the individual with data. Developing new digital tools for people: smart agents, web5 wallets and much more.
Newsletter here:
Joined February 2009
It’ll all be ok in the end If it’s not OK, it’s not the end
linkedin.com
It’ll all be ok in the end If it’s not OK, it’s not the end
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The good actors are pretty bad at identity. The bad actors are getting quite good at it.
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Browsers were originally for 'surfing'. But today they're so manual and painful, they actually feel more like 'digging'. However, it's all about to change. Our digital experiences will soon feel like *swimming* Why? Today we can’t trust data that mov… https://t.co/zbYSqooaSX
linkedin.com
Browsers were originally for 'surfing'. But today they're so manual and painful, they actually feel more like 'digging'. However, it's all about to change. Our digital experiences will soon feel like...
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The only 360 degree view of the customer… is the customer. Let’s start there, shall we?
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When we invented the motor, we could have never predicted it would end up in car door wing mirrors. AI is going to show up in ways we can’t foresee, or even imagine. See below the post about AI for crop yields. Optimising farming feels reasonable, w… https://t.co/kba5NRSX4B
linkedin.com
When we invented the motor, we could have never predicted it would end up in car door wing mirrors. AI is going to show up in ways we can’t foresee, or even imagine. See below the post about AI for...
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Once again for those at the back: *never let someone else's algorithm spend your money*
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When you are in *your element*, one hour feels like five minutes. When you are not, and it feels *hard*, five minutes feels like one hour. Find your play. Find your element. And listen to David 👇
linkedin.com
When you are in *your element*, one hour feels like five minutes. When you are not, and it feels *hard*, five minutes feels like one hour. Find your play. Find your element. And listen to David 👇
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The new sub-prime ads crisis: fake (AI) ads on fake (AI) websites, soon with fake (AI) eyeballs. https://t.co/cTG7XRKV9u
linkedin.com
The new sub-prime crisis: fake (AI) ads on fake (AI) websites, soon with fake (AI) eyeballs. The mortgage crisis of 2007 happened because we couldn’t track the debt. What assets were really behind...
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From: in the end, every company will become a fintech company To: in the end, every company will become an *identity* company
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UK supermarkets with clocktowers
Does humanity have any greater architectural legacy than the Gothic cathedrals of Europe?
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AI tools will be able to work out our security vulnerabilities in hours, not years. It’s a technical article below, but an important one. Because AI is going to show up in the most strange and unexpected ways. When motors were invented, we never coul… https://t.co/o06lx2dfJv
linkedin.com
AI tools will be able to work out our security vulnerabilities in hours, not years. It’s a technical article below, but an important one. About how our most precious security details could be...
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“Always demand a deadline because it reads out the extraneous and the ordinary. A deadline prevents you from trying to make it perfect, so you have to make it different. Different is better.” #kevinkelly
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“Learn how to learn from those you disagree with, or even offend you. See if you can find truth in what they believe” #excellentadviceforliving
#kevinkelly
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*Excellent* Who else is engaged across Govt on this? @darrenpjones
https://t.co/icf2g8k4zB Would be happy to discuss.
customerfutures.com
Plus: Getting intimate with computers, a new fake reality and the advertising data crisis
Remember the fake picture of the Pope in a puffer jacket? Did you see the American election ad created entirely by artificial intelligence? What happens if someone creates a deep fake video, image or audio recording of a UK politician to interfere with our elections here?
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Say it again: Digital wallets (and Smart Agents) will be central to the new digital economy. And the FTC is going to speed things up. If you enjoyed this, then why not * Follow me here: @jamiedsmith * Share this thread * Sign up to the newsletter at
customerfutures.com
It's time to reimagine customer relationships. Click to read Customer Futures, by Jamie Smith, a Substack publication with thousands of subscribers.
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Digital tools that belong to *individuals*. Where they can prove anything about themselves. Including proof of their identity and human-ness. And where they can control who they share things with.
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This last point is The Big One. Yes, we need to know what or who we’re dealing with. But how? The answer is to give customers Personal AI:
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Michael Atleson, from the FTC's Division of Advertising Practices, just posted "AI and the engineering of consumer trust" “...it should always be clear that an ad is an ad... and people should know if they’re communicating with a real person or a machine.”
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The FTC just accelerated the adoption of digital wallets. And specifically, the introduction of portable digital identity. Why?
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