🎄 Please note our changed support times for the festive season 2024: Customer support will be unavailable on December 25th & 26th and January 1st. We’ll do our best to resolve your issues at the earliest convenience. Wishing you a cosy holiday season and a happy new year! ✨

We published a postmortem on our March 18th incident:

[status] Investigating: We're working on some internal improvements to the domain system this will result in degraded performance. We expect to be fully operational at 11:00 GMT. Thank you for your patience.

[status] Resolved: The team is now back to normal operating levels. We'd like to thank our customers for their patience during this extreme weather event which thankfully had a minimal business impact.

[status] Identified: While all online services (DNS and other infrastructure-related products and services) remain unaffected by Cyclone Gabrielle, our Customer Care teams are currently affected by this severe weather event. We have…

Our website and customer dashboard are back up. Thank you for your patience ✌️

We’ll be back: We are currently performing a scheduled maintenance on our website from 9am to 5pm UTC. During this time our website and customer dashboard will be offline. You can also check https://t.co/U1LBwrKzer for realtime updates. We'll be back.

[status] In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary.

[status] Scheduled (Nov 19, 2022, 08:00 UTC): Maintenance will begin as scheduled in 60 minutes.

[status] Scheduled (Nov 19, 2022, 08:00 UTC): IWMN website will be down for essential maintenance. We have allowed 8 hours for this work but hope to have everything back up sooner.

Heads up: We will be undertaking a scheduled maintenance on Saturday 19/11/2022 from 09am to 5pm UTC. Our website and customer dashboard will be offline during this window. We'll also update https://t.co/nbxcrjULJl at the start and end.

Who controls the Mic 🎙️, controls the Universe! 🚀 Start Your New Journey Today. 🛸 #dotFM 👱‍♂️🎤 1) Got an Idea 2) Get a Great Name 3) Succeed! @iwantmyname Get .FM Domain or Emoji Domain --> https://t.co/1QVwl44wUm #Podcasting #Podcasters #DomainNames #EmojiDomains #Emoji

[status] Scheduled (Aug 27, 2022, 08:00 UTC): Maintenance will begin as scheduled in 60 minutes.

[status] Scheduled (Aug 27, 2022, 08:00 UTC): Scheduled maintenance by Hexonet who we use for domain registration, renewals and whois updates will affect our services on Saturday morning for several hours. Zone updates and most dashbo…

[status] Identified & Fixed: Some of our customers suffered from a DNS outage on 9th August. More details about the cause on:

Aussie, Aussie, Aussie (Oi, Oi, Oi)! A reminder that we're now accepting grandparenting applications for equivalent .au domains - so if you already own https://t.co/5T3rcUA56u and want the https://t.co/kKWHDdLTuU version, send us a message! https://t.co/MF6l35OXDT

Do you own your personal domain yet? Go to @iwantmyname, my favorite domain name provider, and visit their homepage. Search for your name, I suggest taking your first and last name without special characters and save your favorite domain. Try the .me domain, for example. 😉

Aussie, Aussie, Aussie (Oi, Oi, Oi)! A reminder that we're now accepting grandparenting applications for equivalent .au domains - so if you already own https://t.co/5T3rcUA56u and want the https://t.co/kKWHDdLTuU version, send us a message! https://t.co/MF6l35OXDT

[status] Resolved: This incident has been resolved. Thanks for your patience!

[status] Identified: We've identified the cause of the issue and are working on a fix.