Innovate UtilityCX
@iucx_live
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Formerly CS Week, Innovate UtilityCX is a utility customer service learning and networking leader with a worldwide, respected reputation.
Joined June 2009
🚨 Final Call for Innovators! 🚨.The IUCX 2026 Call for Presentations is CLOSING August 18— and they're looking for bold thinkers, creators, and trailblazers to take the stage! .🔗 Read the IUCX Short Take here:
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IUCX Short Takes are BACK! Perfect for skimming, packed with updates, here’s what you’ll find inside this month’s Short Takes:.📢 Call for Presentations – Closing Soon!.📘 The 2026 Prospectus is LIVE.🎥 Media Library Now Available.🌴 Tampa Sneak Peek.🔗
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Got Bold Ideas in Utility UX, CX, or Innovation? .Take the stage and be the speaker you would want to see at IUCX Conference 2026!.🗓️ The deadline to submit your proposal is August 18th – and it's coming in hot!.🔗 Learn more & submit here:
iucx.org
We are seeking utility professionals willing to share their projects, initiatives and innovations with industry peers at IUCX Conference 2026.
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IUCX is excited to bring our vision to you! Looking forward to IUCX's 50-Year Celebration and beyond!
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🚨 Call for Presentations is open for IUCX 2026 ⚡.📍 Tampa Convention Center | Tampa, FL .📆 April 13 - 16, 2026.💡 Whether you’re pioneering new technology, reimagining service models, or boosting community trust, we want to hear your story. Submit at
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🎬 Sneak Peek Alert!.Big things are coming to the IUCX Conference 2026 — and you’re getting early access!.📅 Mark your calendars: April 14–16, 2026.📍 Tampa Convention Center | Tampa, FL.
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⚡ Powering Freedom Every Day💧💡.While we celebrate Independence Day with fireworks, BBQs, and family fun — let’s take a moment to recognize the utility workers who keep our communities running, even on holidays! 🙌
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🚨 Calling All Utility Innovators! ⚡.Got a game-changing idea, breakthrough project, or expert insight that could shape the future of utilities? The IUCX 2026 Call for Presentations is NOW OPEN at 📅 Deadline to Submit: August 18, 2025
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☀️ Hot off the (digital) press! The Summer edition of Newsline is here—diving into community, innovation, and leadership across the utility customer experience industry. 📖 Read the full issue now: #IUCX #UtilityCX #AI #Community #Leadership
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Today, we pause to remember and honor the heroes who gave everything for our freedom.
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Congratulations to this year’s Dream Prize Giveaway Winners!!!
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What is your vision for the future? IUCX Keynote Speaker Angie Bond-Simpson speaks to the future of SRP and the utility industry!
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We are excited to get our day started with Thursday General Session!
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Get ready for the Thursday General Session! We can't wait for our Keynote, Company Excellence Awards and what's ahead for IUCX!
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Come get your copy of "Women of Power and Utilities" signed by Connie Turner Carden! We are so excited about the book launch at 5:00!
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If you missed us at Innovation Hub today, make sure you swing by and give us your feedback tomorrow from 10:00 am to 2:00 pm!
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We are so excited to learn about "The Undeniable, Jaw-Dropping Power of Encouragement" with Brad Momtgomery!
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General Session has kicked off with a welcome from IUCX CEO Rod Litke!
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Welcome to Women in Utilities Sunrise Event with Keynote Rhonda Reaves-Smith!
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