Insurance Regulatory Authority-Established under the Insurance Act CAP 487 of the Laws of Kenya to Oversee the Operations of the insurance Industry in Kenya
’Direction is more important than speed." Richard L. Evans.
We tackle both light and compound matters equally, as outlined in our Service Delivery Charter. To know more about our service delivery timelines, familiarize yourself with our charter:
WE ARE HIRING!
Are you ready to join
#TeamIRA
? If So, visit our website; to view details of vacant positions and apply by close of business on 7th November 2023.
#IkoKaziKE
#IRACareers
PRESS RELEASE: Xplico Insurance Company Ltd placed under Statutory Management as Official Receiver takes over the affairs of Invesco Assurance Company Limited for the purposes of liquidation.
HAPPENING NOW: Police officers attached to the Insurance Fraud Investigation Unit-IFIU are conducting an operation on Ngong' Road and other areas within Nairobi to identify and arrest motorists with fake/forged Motor Insurance Certificates.
#KaaChonjo
#BeAWellInformedConsumer
Equity Group officially receives license to operate in Insurance business with its new subsidiary dubbed Equity Life Assurance.
@KeEquityBank
#EquityLife
Our very own Commissioner of Insurance & CEO IRA Godfrey Kiptum will be live on
@KTNNewsKE
alongside
@AKI_Kenya
CEO,
@Kenya_Re
MD &
@AAR_Insurance
MD on Monday 29th June, 2020 from 7:30 - 9:00Pm for an enlightening discussion on the impact of
#COVID19
on the insurance sector.
As we mark National Insurance Awareness Day, two things are for sure; you need insurance, a good cover will save your life and resources.
#InsuranceAwarenessDay
#InTheKnow
Commissioner of Insurance & CEO of IRA Mr. Kiptum will this morning issue an official statement addressing the recent comments regarding validity and scope of motor vehicle cover during covid-19 period specifically touching on driving past curfew hours.
#MotorInsurancePastCurfew
What happens when you cannot continue paying your premiums for an Education Policy? You have two options:
1. Surrender the policy: ask for the value of your money.
2. Convert your cover to a paid-up policy: Ask your insurer to keep the money until maturity to get payback
In pursuance of section 184 of the Insurance Act, the Commissioner of Insurance gives notice of companies authorized to transact insurance business in Kenya as at 7th February 2020. Take a look below! the list is also available on our website ().
#IRA
Yesterday we met
@MarthaKarua
to discuss on various issues touching on insurance consumers and beneficiaries and the role of the regulator in consumer protection. No doubt, the 1st of many such consultations for the good of all consumers.
A PSV driver should have a personal accident cover since a comprehensive cover will only protect the vehicle, passengers, and other third-party properties.
#BimaMashinaniNakuru
Have you participated in our daily quiz? Here is a chance for you to do so and stand a chance to win a giveaway courtesy of IRA.
#CelebrateService
#CSWeek2022
Guess the following Insurance terms from the hints given below. Tell us in the comments section for a chance to win a gift hamper from IRA!
#PowerOfService
Following an engagement with the insurance companies, Commissioner of Insurance Mr. Godfrey Kiptum would like to assure the public that the insurers will continue to provide their services to policy holders affected or infected with the virus.
#Covid_19
@MarthaKarua
While dealing with an Insurance Agent/Broker, note that they may not be directly responsible for paying your claims. Make sure to ask the company that is taking over your risk.
IRA Board Chairman Hon. Mwambu Mabongah, received the Board of Association of Kenya Professional Insurance Agents led by their Chairman Mr. Clifford Ochieng.
To all Concord Insurance policyholders and beneficiaries; Visit the Policyholders Compensation Fund to lodge your claims! You have 3 weeks to do this!
#IRACares
in the advent of the
#COVID
ー19 and the resulting disruptions experienced by the public and the insurance sector,
@ira_kenya
hereby directs that:
1. of 15: Insurers should expeditiously process and settle all claims and payments related to the
#COVID
ー19
@MarthaKarua
@ChiboliS
Let's talk Medical Insurance in the wake of a pandemic.
There was a raging debate on whether Covid-19 costs would be excluded in Insurance policies.
Our panelist is ready to help you understand what exclusions in a policy mean.
#UnderstandingInsurance
#IRAInsuranceTweetChat
Without you, there is no us Celebrate Customer Service Week with us by answering all four questions for a chance to win gifts courtesy of IRA.
The first 4 people to get at least three questions right stand a chance to win IRA merchandise. T&Cs apply.
#TeamService
#CSWeek2023
Monday Tip
Make sure that you read and understand your insurance policy document before signing it. Read it carefully and seek for clarification on any grey area as soon as you receive the policy document.
Celebrate Customer Service Week with us!
Participate in our daily quizzes throughout customer service week and stand a chance to win a gift hamper. T&Cs apply
#CelebrateService
#CSWeek2022
Quiz time: A term used to describe risks that an Insurance cover will not cater for.
a. Reimbursement c. Exemptions
b. Exclusions d. Excess
#FunFacts
#IRACares
Insurance Claims Settlement Report-Q. 2 2018.
The Authority has today released the claims payment report by insurance companies for the period January-June 2018. Take a look below!
Did you know that there are different types of life insurance covers? Contact your insurer to find out more and exactly which policy would work best for you. Be an informed insurance consumer!
Let's see those who have been paying attention to IRA classes :)
In case of total damage or theft to my car, I will get a claim amount equivalent to a new car.
A. TRUE
B. FALSE
@Starlight_Bo
Good afternoon. Insurance companies pay/settle claims. Policy holders pay premiums. Insurance companies are settling covid-19 related claims. Should you experience any challenge, contact us through complaints
@ira
.go.ke. Thank you.
While dealing with an Insurance Agent/broker, it is imperative to note that they may not be directly responsible for paying your claims. Ensure you are aware of which Insurance company they represent or have placed your cover.
#YourSafetyComesFirst
#IRACares
Are you thinking about getting medical insurance? Is your cover working for you? Galgalo Quche, Senior Consumer Protection Officer, IRA will help you decipher these & more concerns. Tune in via Zoom this Friday, Sept 30th, 2022, from 12.30–1.30 p.m. Join:
Mombasa hoyee! Wakati wenu umewadia.
The IRA Insurance Open Day is now in Mombasa county starting 23rd-25th June at the Makadara Grounds.
Entry is free and open to all members of the public.
#IRAOpenDayMombasa
When purchasing an insurance cover, take note of the policy conditions to avoid getting disappointed when making a claim. This section elaborates the things that one is supposed to do during the policy and after a loss has occurred.
#IRA
#Insurancepolicydocument
Following an engagement with the insurance companies, Commissioner of Insurance Mr. Godfrey Kiptum would like to assure the public that the insurers will continue to provide their services to policy holders affected or infected with the virus.
#Covid_19
@MarthaKarua
Presenting IRA’s new Board Chairman - Hon. Hon. Mwambu Mabongah!
Today, we had the privilege of hosting the outgoing Chairman Mr Mohamed Sheikh Amin and incoming Chairman
@HonBumula
at our offices.
Classtime: Which of the following is not a factor in motor insurance premium?
a. Vehicle color c. Driving record
b. Driver’s age d. Vehicle safety measures
Before you buy an insurance policy, be sure to ask your service provider about what the policy does not cover (referred to as 'exclusions’).
Ignoring this could lead to a lot of frustration in the event the risk is ‘uncovered’ such as instances of loss or damage.
#IRACares
Ever heard the term ‘subrogation’ whilst filling a claim and wondered what it meant? Well, subrogation refers to a legal right granted to an insurance company to pursue costs (repairs, medical fees, etc.) from the at-fault driver’s insurer.
#PeaceOfMind
The deadline for renewal of registration of agents is fast approaching (30th September 2019). This week we will be posting about the renewal procedures. Keep it here for more information.
#IRA
#RenewalOfRegistration
@KeEquityBank
In Pictures: Equity Life Assurance (Kenya ) Ltd becomes the newest entrant into the Insurance market after receiving license to operate from IRA.
#EquityLife
@KeEquityBank
Microinsurance companies offer insurance products at affordable premiums for individuals and groups. The microinsurance regulations came into force in 2020. The Authority has so far registered one microinsurance company in 2022.
#BimaMashinaniMigori
The Authority was pleased to partner with the Actuarial Student’s Society of Kenya (ASSK), the umbrella body for student actuaries from all universities in the country on 30th June and 1st July 2022 in a National Product Design Competition at Daystar University.
Comprehensive motor insurance is arguably the most misunderstood cover in terms of what it covers & excludes! Do you want to finally understand what having this cover means? IRA has got you covered! Join us for a live twitter chat on Friday from 11am–1pm for discussion on this!
In the spirit of Internet of Things, the Authority has made it possible for agents to “View license”, download and self-print the license upon completion of the registration process.
#IRA
#RenewalOfRegistration
When you pay your Premium-a specific fee transferred to Insurance companies, the Insurer invests the fund securely, grows it and pays out when there is a claim.
#InsuranceAwarenessMonth
#JazaPengo
Attention bancassurance agents! For the year 2020, you be required to submit your renewal application for registration through the Electronic Regulatory System (ERS). For efficient migration, you are invited for a training on 3rd December, 2019.
@EliasOmondiFIA
@KenyanInsurance
Do you have a life insurance policy? If not, the time is now! Provide for your loved ones in the unfortunate event of your demise. Protect yourself against life's cruel uncertainties!
The BimaLab Insurtech Accelerator Program is back. The Insurance Regulatory Authority in partnership with FSD Africa is calling on insurance innovators to apply for the Bima Lab Africa Accelerator Program.
Our CEO & Commissioner of Insurance Mr. Godfrey Kiptum will be speaking at the Insurance Industry CEOs Forum. He is joined by industry experts in a timely conversation on driving sustainability through insurance with respect to Environment, Social & Governance(ESG) Integration.
We have made Customer service week celebrations a one-month affair. Be part of it by participating in our weekly crossword puzzles. Tell us the correct answers in the comments section and stand a chance to win a gift hamper from IRA.
#CSWeek2021
#PowerOfService
Both the Insurer and the Insured can be victims of fraud. Insurance companies put in measures to protect their business and customers. Are you playing a part in ending insurance fraud?
#EndInsuranceFraud
#IFIU
Towards Insurance Inclusion...Earlier today, the IRA Chairman of the Board of Directors Hon.
@MwambuMabongah
hosted
@KevinMutiso
; Co-founder and CEO of Oye to discuss possible areas of collaboration for enhanced insurance uptake by boda boda riders.
If you have purchased a Life Insurance policy and the Insurance company is closed down, you ought to continue paying your premiums until the maturity of your cover. You have the right to claim your policy upon its maturity.
#YourSafetyComesFirst
#IRACares
The Media is an important stakeholder in our operations. The need to continuously build on knowledge & engage with our stakeholders is important to us. Today we engage the Business Journalists as we talk about industry trends, performance & projection amid the Covid-19 pandemic.
Become part of our Customer service week celebrations by participating in our
#CSWeekQuiz
. The first two correct answers stand a chance to win a gift hamper courtesy of IRA. T&Cs apply.
#CelebrateService
#CSWeek2022
#understandinginsurance
brought to you by Insurance Regulatory Authority (IRA). We will be unpacking the basics of motor vehicle insurance. Breaking down all the insurance jargon and much more
@ira_kenya
Comprehensive motor insurance does not cover the driver; neither does third-party coverage. Purchase a personal accident cover as an addition to your current cover.
#InTheKnow
As a policyholder, there are six most critical sections in your policy document that you need to pay attention to. They include; The declaration page, Scope of Coverage, Deductibles, Amount of Premium Payable, Exclusions and Terms and Conditions.
#InTheKnow
How long does travel insurance last? Travel insurance generally lasts the length of your trip. Take up a travel insurance cover today, for life was meant for friends, family, and adventure.
You don't want to miss out on this informative
#IRAWebinar
slatted tomorrow, Tuesday 31st January 2023, from 12 p.m-1 p.m. Join us Live on Zoom on this link:
Earlier today, the Commissioner of Insurance & Chief Executive Officer, IRA, Mr. Godfrey Kiptum, paid a courtesy call to the National Treasury and Economic Planning Cabinet Secretary (CS) Prof. Njuguna Ndungú.
#understanding
insurance
Why your insurer might refuse your claim
There may be a good reason why your insurer has made their decision about your claim. Before you do anything, check your policy document to make sure that what you want to complain about is covered by your policy.