Lynsey Lorrance, Nick Campbell & Amy Wilde show a hybrid online community project of HelloFresh customers with examples, tips and pitfalls they faced in the session "Fresh Perspectives: A recipe for blending UX, CX & Innovation". https://t.co/PL9wqriW1s

Watching consumers your product and tools brings insights for development and improvement. In the Masterclass "The ROI of UX & CX: The REAL Cost of Product Development" by James O'Toole, from EntropikTech you will learn how this works. #cx #ux #roi https://t.co/rnv3xKeG6M

Mobile phones features like SMS, video and pictures that allow you to be inside the moment with the customer. In "Using the Full Power of Mobile to Capture Deeper CX Insights", Jennifer Reid shows examples where it has made a difference for the insights! https://t.co/GfvugTpeN4

In "Insights Story keeping in the Turnover Era", Nick Freiling from QuestionPro goes over the process of structuring and organizing research data for future teams. Watch now on demand. For free! https://t.co/eDxQoil3MB

"Fresh Perspectives: A recipe for blending UX, CX & Innovation", a multi layered project by incling for HelloFresh. Learn successes (and challenges) of consumer research that captures the digital and physical user experiences of a unified customer journey. https://t.co/PL9wqriW1s

Watch the masterclass by Youscan "Social Insights to Improve Customer Experience: a Practical Approach". Alex Orap shares a step-by-step guide to incorporate Social Media to your CRM. Watch now for free! #customerexperience #socialmedialistening https://t.co/8KGWMYtrS0

Most leadership teams need a convincing projection of returns before committing time, money and effort into UX. James O'Toole knows how to engage stakeholders shares his secrets in "The ROI of UX & CX: The REAL Cost of Product Development". #cx #ux #roi https://t.co/rnv3xKeG6M

Conduct agile research, reduce research costs and get closer to your customers. Researchbods community is flexible to your needs, easy for members to use and is fully brandable. Watch to see it in action! https://t.co/osD0KUPHFG

Forsta Visualizations drag-and-drop dashboard and smart design tools make for slick infographic building. Instead of wasting time on tedious click-work, you can visualize ideas almost as fast as you can think them up. Learn more in their demo! https://t.co/ZHYs1NcHEI

Mobile phones make the research experience more fun and intuitive for the for the respondent and even for the researcher. Jennifer Reid explains how in "Using the Full Power of Mobile to Capture Deeper CX Insights", by Rival Technologies. Watch now! https://t.co/GfvugTpeN4

Go beyond generic social listening! Pulsar is the only social listening tool on the market offering both social listening, monitoring, and audience segmentation in one tool. Watch to see it in action! https://t.co/jajdADynOz

Organizations must adopt research methodologies to ensure past researches are not lost or forgotten. Learn how to do it from Nick Freiling, in the session "Insights Story keeping in the Turnover Era". He shares his expertise from QuestionPro in doing it! https://t.co/eDxQoil3MB

Why E-Tabs Enterprise? Market Research Friendly Multiple Data Sources Flexible Data Pulling Existing Report Layouts Dynamic Calculations Conditional Formatting Multiple-level Reporting Check it out now! https://t.co/ZKHiwEl8lv

Forsta makes customer experience survey software data easy to analyze and simple to act on. Track your performance by line of business, product, region or any other category to fast identify and act on issues. Learn more in their demo! https://t.co/vAZthq781K

Delineate Proximity tracks brands globally in real time! Daily Updates, instant insights, faster planning and much more! Watch the demo at Insight Platforms for free! https://t.co/wivzFfAvzl #adtesting #brandtracking #innovationtesting

https://t.co/sw8V177OQZ  is an online self-service survey data analysis platform for insights teams and market researchers. Analyse all your survey data – historical and current, from multiple sources – all in one place. Watch to learn how it works! https://t.co/XpXPXkM9qC

Lynsey Lorrance, from HelloFresh, Nick Campbell & Amy Wilde from incling show how they uncovered consumers' pain points, how they rise and their impact on consumer journey. Watch "Fresh Perspectives: A recipe for blending UX, CX & Innovation"to learn. https://t.co/PL9wqriW1s

Alex Orap shares his experience in helping companies grow with authentic consumer insights in the session "Social Insights to Improve Customer Experience: a Practical Approach". On demand. For free! #customerexperience #socialmedialistening https://t.co/8KGWMYtrS0

In "The ROI of UX & CX: The REAL Cost of Product Development", James O'Toole talks about how testing products and services before developing ideas enables getting better insights for product development and stakeholder management and engagement. #cx #roi https://t.co/rnv3xKeG6M

In the masterclass "Using the Full Power of Mobile to Capture Deeper CX Insights", Jennifer Reid from Rival Technologies shows how mobile enables getting real-time quant and qual data, videos and photos, from any target group. #mobileresearch https://t.co/GfvugTpeN4