From all of us at Inktel Contact Center Solutions, we wish you a season filled with gratitude, connection, and moments that truly matter. Thank you for being part of our journey. Happy Holidays 🤍✨ #HappyHolidays #SeasonOfGratitude #Inktel #PeopleFirst #CustomerExperience

Fort Lauderdale bringing the holiday spirit! From Xmas PJ’s Day to Ugly Sweater Day and a little Christmas Carol-okee Nothing like celebrating the season together. #HolidaySpirit #FortLauderdale #TeamCulture #HolidayFun #Inktel

As we wrap up 2025, we’re grateful for the moments, the people, and the partnerships that made it unforgettable. Warm holiday wishes — here’s to a great 2026. 🎄✨ #Grateful #YearInReview #HolidayWishes #LookingAhead #Inktel

Holiday vibes with our Orlando & Tampa teams 🎄✨ Grateful for the people who make Inktel feel like family—on and off the clock. #Inktel #TeamInktel #HolidayOuting #TeamCulture #OrlandoTeam #TampaTeam #Grateful #WorkFamily

Customer Service: Unlocked. Tip #37 – Follow Through. A promise means nothing without action. When you say you’ll do something — do it. Following through builds credibility, and credibility builds loyalty. Even small updates or check-ins show customers they matter. Because

Our Director of Client Services, Gonzalo, hit the road to visit Inktel’s newest site in Colombia—and it was all about connection, collaboration, and culture. From touring the offices to spending time with the incredible team making it all happen, this trip was a reminder that

If your operation feels chaotic, it’s not because your team “isn’t trying hard enough.” It’s because the systems, workflows, and process aren’t built to scale. Inktel turns chaos into clarity—streamlining operations, boosting performance, and driving sustainable growth with

Service That Sticks | Week 37 Teamwork isn’t about who gets credit — it’s about what gets accomplished. When every person plays their part, customers feel the harmony. Great teams don’t compete with each other — they complete each other. Because when service works together,

Missed targets. Broken workflows. Systems that don’t talk. That’s not “normal”—that’s expensive. Inktel turns inefficiencies into measurable wins using a data-driven approach that exposes what’s slowing you down, fixes it, and proves the impact. 🎥 Watch the video, then answer

Customer Service: Unlocked. Tip #36 – Own the Moment. Mistakes happen. Systems fail. Calls go sideways. But ownership is what turns frustration into faith. When you take responsibility — and act fast — you show customers they’re in good hands. It’s not about blame. It’s about

If you’re “growing” but your operations can’t keep up… you’re not scaling. You’re stretching. Inktel is built for businesses that want real growth—powered by: ⚡ optimization that removes friction ⚡ innovation that improves performance ⚡ people-first teams that execute 🎥

Service That Sticks | Week 36 Behind every great customer experience is a team that has each other’s back. When coworkers communicate, support, and share knowledge, the customer feels it — even if they never see it. Internal service is external service. Strong teams create

Shoutout to our October 2025 Employee of the Month — Andres Osorio Medellin, Ops Supervisor! 👏 Andres consistently goes above and beyond to deliver outstanding results for his program. His professionalism, reliability, and commitment to exceptional customer experiences make him

Outdated systems are expensive. Not on paper—on performance. If your tools are clunky, your workflow is broken, and your team is stuck “making it work”… that’s your growth ceiling. At Inktel, we help businesses evolve with clarity, innovation, and operational execution that

Customer Service: Unlocked. Tip #35 – Be the Calm in the Chaos. Every customer reaches out hoping for one thing — peace of mind. Even when emotions run high, your calm becomes their comfort. A steady tone. A patient pause. That’s what turns tension into trust. Because true

Service That Sticks | Week 35 The little things aren’t little — they’re the moments that make service memorable. A quick follow-up. A kind tone. A name remembered. These details may take seconds, but they leave impressions that last for years. Because exceptional service

Customer Service: Unlocked. Tip #34 – Listen Between the Lines. Great service isn’t just about hearing words — it’s about understanding what’s not being said. When a customer pauses, hesitates, or repeats themselves, there’s a story beneath the surface. Active listening means

Nothing brings people together like good food and great company. Our Fort Lauderdale team celebrated Thanksgiving with a festive luncheon full of smiles, gratitude, and connection. 🧡🥧 #inktel #inktelthanksgiving #happythanksgiving

Service That Sticks | Week 34 Great service isn’t just about solving the problem — it’s about seeing the person. Every customer comes with a story, not just a situation. When you take a moment to understand their perspective, you turn transactions into trust. Empathy doesn’t

Thankful for our people. Thankful for our purpose. Thankful for every moment that makes Inktel feel like family. 🧡 What are you thankful for this year? #inktel #thanksgiving #gratitude