hubtype Profile Banner
Hubtype Profile
Hubtype

@hubtype

Followers
276
Following
422
Media
346
Statuses
895

Providing global brands the tools to build conversational strategies through #conversational apps that go beyond #chatbots

Barcelona
Joined December 2016
Don't wanna be here? Send us removal request.
@hubtype
Hubtype
2 years
How would your organization benefit from a flow builder that's as intuitive as it is powerful? Embrace the potential of the conversations you could shape, the connections you could forge, and the boundaries you could push with the Hubtype flow builder ๐Ÿ’ฌโœจ https://t.co/nVxd2cBBqX
1
0
1
@hubtype
Hubtype
2 years
Go beyond auto-responses ๐Ÿš€ Higher response rates mean you need to deliver the next steps fast. Create automated customer journeys that maximize efficiencies and results with easy-to-use graphical elements.๐Ÿ“ฑFind out more about graphical webviews here ๐Ÿ‘‡ https://t.co/DmvlkXgs7v
0
0
0
@hubtype
Hubtype
2 years
With Hubtype desk, you can drive results like improved #customersatisfaction, increased first contact resolution, and lower chat abandonment rate. ๐Ÿ“ˆ๐Ÿ’ช Find out more about the results of Hubtype desk here ๐Ÿ‘‡ https://t.co/JNlOM28he4
0
0
0
@hubtype
Hubtype
2 years
Don't just notifyโ€”engage. Rich, in-app content helps customers take advantage of offers without ever leaving WhatsApp. ๐Ÿ“ฑ Find out more about Whatsapp campaigns here โฌ‡๏ธ https://t.co/qrUWvHOlcD
0
0
0
@hubtype
Hubtype
2 years
Let's talk metrics. ๐Ÿ“Š With Hubtype you can filter metrics by channel, query type, response time, resolution time, agent handover %, and more ๐Ÿš€ Find out more about Hubtype metrics here โฌ‡๏ธ https://t.co/0L57wmx81M
0
1
1
@hubtype
Hubtype
2 years
How can you boost CS efficiency? ๐Ÿคท With #asynchronous chat and all channels in one place, you can direct tickets to queues by query type, channel, region, and more. ๐Ÿ’ฌ Find out more about Hubtype desk here ๐Ÿ‘‡ https://t.co/w0eeTQ21YA
0
0
0
@hubtype
Hubtype
2 years
1 New WhatsApp Message ๐Ÿ’ฌ VS 1 New Email โœ‰๏ธ - Which would you open first? Customers are 45% more likely to open a Whatsapp message than an email. Find out more about #WhatsAppCampaigns for businesses here โฌ‡๏ธ https://t.co/29lSDvqwXS
0
0
0
@hubtype
Hubtype
2 years
Generative AI like #ChatGPT has the potential to be a major game-changer. ๐Ÿš€ It can tackle a wide range of use cases and speeds up development time. Hubtype makes it easy for companies to test, learn, and thrive in this new #generativeAI ecosystem. ๐ŸŒŽ
1
0
0
@hubtype
Hubtype
2 years
Simplify the claims process and offer customers the help they need 24/7.๐Ÿ“ฑAfter an accident or incident of theft, immediate service helps you alleviate customer anxiety, not add to it - #CXautomation helps create smooth, seamless #customerexperiences ๐Ÿค
0
1
1
@hubtype
Hubtype
2 years
Helpful reminders that drive revenue.๐Ÿ’ฐ With #CXautomation for #insurance, you can send customers policy renewal reminders, customized offers, weather updates, and more!
0
0
0
@hubtype
Hubtype
2 years
Help customers compare plans, generate policy quotes, check expiration dates, and get information on unpaid insurance premiums ๐Ÿ’ธ Most insurers see up to 80% of cases handled with #FAQautomation.
0
0
0
@hubtype
Hubtype
2 years
Hubtype is the secure way for #insuranceadvisors to connect with customers from their personal devices.๐Ÿ”’Through more personal communication, agents foster relationships that yield renewals, upsells, and cross-sells.๐Ÿ“ˆ
0
0
0
@hubtype
Hubtype
2 years
Did you know that Hubtype was listed as one of the top 8 tech companies in Barcelona? ๐Ÿ† Thanks to @Techfinitive for including us in your shortlist!
0
1
2
@hubtype
Hubtype
2 years
There is a direct link between investing in digital customer service and customer and revenue growth.๐Ÿ“ˆ @Ahmet Durmusoglu spoke with us about how customer service can help improve CSAT and drive revenue in our latest article. (Link in comments)
0
0
0
@hubtype
Hubtype
2 years
Looking to increase customer retention and grow your ecommerce client base? In this article we speak with @Sam Underwood about how customer service is a revenue-driver for ecommerce businesses.๐Ÿ’ธ (Link in the comments)
1
1
0
@hubtype
Hubtype
2 years
We asked ecommerce industry experts how their businesses have adapted to CS changes. @Daniel Climans shared with us how chatbots have helped improve customer experience, and more insights in our article 'Customer Service as a revenue-driver for ecommerce'. ๐Ÿ’ณ (Link in comments)
0
0
0
@hubtype
Hubtype
2 years
Donโ€™t lose customers due to poor claims experiences. โŒ In our latest article we explore the best insurance chatbots and share use cases and examples of how you too can start automating CX to improve customer retention. (Link in comments)
0
0
0
@hubtype
Hubtype
2 years
Find out what @Ahmet Durmusoglu and other ecommerce industry experts have to share about the effect of Chatbots on Customer service, in our latest article Customer service as a revenue-driver for ecommerce.๐Ÿ›’(Link in the comments)
0
0
0
@hubtype
Hubtype
3 years
Fashion influencers, bloggers - and now #retailchatbots -- help brands stay competitive.๐Ÿ›๏ธ According to a recent Forbes article,ย multichannel is the new normal. Connecting with customers through non-traditional methods is now imperative.
0
0
0
@hubtype
Hubtype
3 years
Automation and advanced analytics have opened the door for change in the insurance industry, and investors are lining up to cash in. #InsurTechinvestment has reached an all-time high, with a 90% jump in investment rounds, exceeding $40M.๐Ÿ’ฐ https://t.co/ubjMPURQGZ
0
0
0