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Hey there @blazevivan we're sorry to hear that you haven't received a reply in a few days, we'd love to get some traction on this. Would you DM us the corresponding Ticket ID so we can take a look?

@hostnine good by to such fraud company

Unfortunately due to hurricane Harvey our support staff is currently unavailable. We appreciate your patience during the severe weather.

@staytigler Hello Stacy, thank you for reaching out to us with a Ticket ID. We apologize for the delays. Your ticket has been escalated.

@tanzeel_1436 Thank you very much for sending that DM. Please bear with us and we will follow up with you in just a moment.

@tanzeel_1436 Hi Tanzeel, Thank you for contacting us. Please feel free to send us a DM/Direct message. we will be happy to assist you.

@_MarcinSoltysik Please send a DM with more information, such as a ticket # if you have one. Thanks!

@matthewbny Hi Matthew, we are very sorry to hear this. Do you have a Ticket ID related to the issue you are experiencing?

@_MarcinSoltysik Tickets are never closed, but just on hold. You may reply to the ticket to reopen it.

@_MarcinSoltysik We are sorry to hear that you have not received a reply for such an extended period. Please DM us the ticket ID. Thank you.

@celey911 we located your ticket ID in our DM box. We will work to get it escalated. We are sorry for the delay.

@celey911 Hello Celey. Do you have a ticket ID related to the issue you are presenting? If not, can you DM us with some details.?

@celey911 We do apologize for the delays. Your ticket is in a priority queue and we will reply back to your last update ASAP.

@celey911 We're sorry for the delays. May we have you DM the ticket number we can reference?

@tanzeel_1436 Do you receive an error when you try to connect via live chat?

@tanzeel_1436 Our support via social media is limited to general questions. For best results, you should contact our Live Support team.

@tanzeel_1436 Hi Tanz! How may we be of assistance?

@RealSpeedyMusic Can you send us a DM and include your Ticket ID's. We will work to get them escalated so that they can be addressed.

@anarchic_teapot @zeno001 Most of our shared servers do have the PHP 7.0 binary now. Switch to PHP 7 by using PHP Selector in your cPanel.