And still with no resolution or way of getting home!

Now they are saying we can't have a hire car until the car is recovered, which needs a key, but we have no way of getting there. @TheRAC_UK can you please explain what we are supposed to do? You have left us stranded 2 hours from home, spoken to us like idiots ...

Have been on the phone and had the WORST customer service I have ever experienced! Being told we should have known to leave the key - which we were never told... Completely belittling customer service saying that they are shocked 'we' left his grandad waiting so long... We...

With his car 1- this was not explained on the phone before being collected by the taxi 2- how is this at all safe? Now we are at his grandad's house with no confirmation of hire car at all We need to get home but currently have no clue when or how this is going to happen

@essexlive December - Finally this month I have been very much Christmas-focused. One of my favs has to be going along to Enlightened in Chelmsford https://t.co/hNlUOBoV3n

November - I also returned to Lakeside's Christmas Wonderland and was pleased to see it improve from last year https://t.co/etbjIedLJq

November - November was pretty much all Christmas for me! Of all the garden centre displays I visited I think Alton's was my favourite https://t.co/XgwFXWMlJR

October - This was also the month that I opened up about my personal life and the absolute shambles of an experience I had with TUI and my wedding https://t.co/GBnh8wi0zN

October - Hatter's was a new patch for me this year and I absolutely loved it! Very cute family run farm that even has a pumpkin cannon! https://t.co/tel9piaZOQ

October - October was all about Halloween for me with plenty of seasonal activities. First up was a visit to Cammas Hall - one of my favourite Pumpkin Patches https://t.co/urHSyYmLaA

September - I also jumped over the border to Herts for Pub in the Park where I saw the amazing McFly (this was one that @katychilv also loved) https://t.co/YcPJjRFn5F

September - In September I was back at Alpaca Acres, this time for Alpaca yoga! Such a unique experience! https://t.co/ehxpkjqRTm

August - August was another great month. An American diner opened in my town and as soon as I walked in I fell in love - go give it a try! https://t.co/stE8k5nsHf

August - I also went along to Walton Pier for the first time in years after it had a refit. Sadly it wasn't as good as I remembered but I still had a great day out https://t.co/PXltRBdZ0v

August - In August I went to a really cute farmshop near Halstead with a lovely cafe, strawberry picking, goats and even mini golf https://t.co/YZkPZOnzuW

July - In July I visited Alpaca Acres in Great Tey for the first time and met a whole load of alpacas. There was even one born whilst I was there which was named Hope! https://t.co/YZkPZOFaTw

June - My highlight for June HAS to be going to my first ever Pride event - Essex Pride. I don't think I have ever felt so much love in one space as I did here https://t.co/HKsAMiXnlM

June - In June I went along to Twisted Treats on Mersea Island. This has to be the most Instagrammable business I have visited all year and the owner is just wonderful https://t.co/HGL7iQ1EvG

May - May was also the month when I visited the Waffle Bar in Maldon - simply delicious https://t.co/9VVXdG4qwj

May - In May, some of the Essex team and I went along to Tag Active in Brentwood and had THE BEST time https://t.co/J57THK5F8s