helpshift Profile Banner
Helpshift Profile
Helpshift

@helpshift

Followers
4K
Following
6K
Media
3K
Statuses
10K

End bad customer service once and for all through easy-to-implement digital customer service solutions that help you scale fast and save money โšก๏ธ๐Ÿ’ฐ

San Francisco, CA
Joined December 2011
Don't wanna be here? Send us removal request.
@helpshift
Helpshift
1 year
Explore how @SYBOgames elevated player support with Helpshift's in-game chat, boosting efficiency and delighting 150 million monthly players with:.๐Ÿ‘‰ 95% deflection rate .๐Ÿ‘‰ 4.3 CSAT.๐Ÿ‘‰ 80% boost in agent productivity. ๐Ÿ“ˆ Read here: @subwaysurfers
Tweet media one
0
0
1
@helpshift
Helpshift
6 days
๐Ÿ”Ž One tough question, two powerful answers โ€” whatโ€™s the real โ€œwhyโ€ behind investing in Trust & Safety?. ๐Ÿ“บ Watch the full on-demand webinar: #TrustAndSafety #PlayerExperience
0
0
0
@helpshift
Helpshift
13 days
๐ŸŽฎ One message, one moment, one missed signal โ€” sometimes thatโ€™s all it takes for a real-life threat to spread on your platform. Watch the full on-demand webinar: #TrustAndSafety
0
0
0
@helpshift
Helpshift
22 days
๐ŸŽฎ Game Devs, ever wonder how to scale customer support without losing the human touch?. Trailmix Games found their winning strategy with Helpshift, boosting efficiency and keeping players happy!
Tweet media one
0
0
1
@helpshift
Helpshift
25 days
๐Ÿ‘ฎโ€โ™€๏ธ "Your local law enforcement should know who you are, and you should know who they are." โ€“ Joel Silk, ex-Roblox. ๐Ÿ“บ Discover more expert insights and actionable strategies for managing real-life threats in our on-demand webinar:
0
0
0
@helpshift
Helpshift
27 days
An incredibly insightful webinar on navigating real-life threats in the gaming industry featuring Christina Camilleri Netflix Game, Joel Silk, ex-Roblox, Chima Denzel Ngerem, Gravity Well . โžก๏ธ Watch the full webinar . #Gaming #TrustAndSafety #
0
1
1
@helpshift
Helpshift
29 days
๐Ÿš€ The Spice Is Flowing โ€” and So Is the Momentum!.Congratulations to Funcom on the successful launch of Dune:Awakening! .Weโ€™re proud to support Funcom on this exciting journey โ€” helping scale player operations and safeguard the growing community!.#DuneAwakening #TrustAndSafety
Tweet media one
0
0
0
@helpshift
Helpshift
1 month
๐Ÿ”ฅ Your most passionate players arenโ€™t just fans โ€” theyโ€™re your best marketers. ๐ŸŽฎ โ€œWhen you engage your top fans in game operations, you unlock free marketing through their own channels.โ€ โ€“ Sergei Vasiuk, Wargaming. ๐Ÿ“บ Missed the webinar.๐Ÿ‘‰
0
0
0
@helpshift
Helpshift
2 months
๐Ÿ”„ LiveOps is evolving โ€” from handcrafted to highly predictive and adaptive. What used to be manual and reactive is now data-driven, and scalable. ๐Ÿ“Š โ€œPrediction is the easy part โ€” execution is the hard one.โ€.โ€“ Sergei Vasiuk, Wargaming. ๐Ÿ“บ Watch now:
0
0
0
@helpshift
Helpshift
2 months
๐Ÿง  Great ideas donโ€™t just come from the top โ€” they come from everywhere. ๐Ÿ’ก Missed the live webinar with Sergei Vasiuk at Wargaming? Don't worry, catch the on-demand replay. ๐Ÿ“บ Watch now:
0
0
0
@helpshift
Helpshift
2 months
Since 2023, Aino Kinnunen have transformed their Player Support Systems by: .โœ… Automating over 90% of queries.โœ… Using smart tagging .โœ… Supporting multiple languages globally with Language AI . ๐ŸŽฅ Watch the full video with Aino Kinnunen.๐Ÿ‘‰
0
0
0
@helpshift
Helpshift
2 months
๐ŸŽฎ Want to know what makes a game truly last? Discover the 5 key ingredients to building โ€œforever gamesโ€ in our latest expert-led webinar. ๐Ÿ’ก Missed it live? Donโ€™t worry โ€” itโ€™s now available on demand. ๐Ÿ“บ Watch:
0
0
0
@helpshift
Helpshift
2 months
How did Trailmix hit 93% automation & reach a 4.3 CSAT?.๐Ÿคฟ Dive into their story: Join Aino this Wednesday as she shares how she built a thriving community and support system โ€” and bring your questions for live Q&A!.๐Ÿ’ฅ Regsiter:
Tweet media one
0
0
2
@helpshift
Helpshift
2 months
๐ŸŽฎ โ€œThe goal of LiveOps is to keep players engaged, optimize retention, and drive sustainable monetization.โ€ โ€“ Sergei Vasiuk, Wargaming. ๐Ÿ’ก Missed the live session? ๐Ÿ“บ Watch the full webinar on-demand here:
0
0
0
@helpshift
Helpshift
3 months
๐ŸŽฎ Still buzzing from the Live Service Gaming Summit in Austin? .Join us for an exclusive webinar with Sergei Vasiuk. Live Operations Director at Wargaming, where weโ€™ll dive deeper into what every LiveOps leader needs to know right now. ๐Ÿ”— Register here:
Tweet media one
0
0
0
@helpshift
Helpshift
3 months
๐ŸŽฎ Cracking the LiveOps Code:.Strategies for Player Engagement & Retention. Join us for a deep dive into the future of Live Operations. Save Your Seat: . ๐ŸŽ Webinar Attendees Get A Chance To Win Sergeiโ€™s Book
Tweet media one
0
0
0
@helpshift
Helpshift
3 months
๐ŸŽ‰ Itโ€™s launch day!.Helpshiftโ€™s AI Agent Copilot is officially liveโ€”The fastest way to resolve support issues and your agentsโ€™ new favorite teammate. Built to maximize agent productivity, Copilot helps you resolve issues up to 43% faster. Explore ๐Ÿ‘‰
0
0
1
@helpshift
Helpshift
3 months
Your game is child-directed but has a mixed audience and you are not sure which approach is right for it? Our experts break down best practices to keep your game compliant. ๐Ÿ“บ Watch the on-demand webinar now: #GamingIndustry #TrustAndSafety #COPPA
0
0
0
@helpshift
Helpshift
4 months
๐ŸŽฎ Loot Boxes & Compliance: Lessons from Genshin Impact . ๐Ÿ“Š Deep dive into the Genshin Impact case study to understand the risks & best practices for compliance. ๐Ÿ” Watch the on-demand webinar now: #GamingIndustry #LootBoxes #TrustAndSafety #Compliance
0
0
3
@helpshift
Helpshift
4 months
Is Your Support Team Ready for Compliance? ๐ŸŽฎ. New regulations mean player support must evolve. Learn best practices to prepare your support systems & stay compliant. ๐Ÿ“บ Watch the on-demand webinar now: #GamingIndustry #TrustAndSafety #Compliance #GameDev
0
0
2
@helpshift
Helpshift
4 months
Designing Loot Boxes the Right Way ๐ŸŽ. Ensure your loot boxes stay compliant. Learn from the experts as we discuss best practices and key strategies for complying with regulations. ๐Ÿ“บ Watch the on-demand webinar: #GamingIndustry #Compliance #Lootbox
0
0
0