customer emails shouldn’t feel like boss fights 👑 level up your inbox with actual context #customersupport

being good at customer service is just being emotionally fluent in other people’s bad days #customersupport

Remote culture isn’t built on Zoom happy hours and Slack emojis. 🙃 Here’s what actually makes it work: 👉 https://t.co/gmOz3timgN #company #culture

Bad support is more memorable than a good product launch. Choose wisely where you invest. 👀 #customersupport

If you think ChatGPT is coming for your job, you’ve never had to explain to a customer that “Password123” is not secure. #customersupport

Palantir 🤝 NVIDIA "This is probably the single most important enterprise stack in the world, the Palantir Ontology."

“This will only take a second” — every internal email, right before it creates 47 new tickets. #customersupport

Signs you’ve outgrown Gmail/Outlook: 👉 You missed 3 emails today 👉 Your CC chains have their own zip code 👉 You cry at the sight of “reply all” More red flags 👉

Coworker: “Why don’t we just CC everyone?” Me, a support pro: “Why don’t we just burn down the internet while we’re at it?” #customersupport

Q4 often turns into “hit the number at all costs.” Here’s the cost: rushed responses, burned-out agents, frustrated customers. #growth #customersupport

🚨 ATTN. New Jersey: We can do SO much better than Mikie Sherrill. She voted against the child tax credit… She voted for tax hikes… She voted to give your money to illegals… Reject her on Nov. 4th.

Great customer support isn’t about solving problems quickly. It’s about leaving people feeling better than they did before they reached out. #customersupport

We don’t “close tickets.” We perform tiny funerals for problems. #customersupport

me: reads “thank you so much” in a customer email also me: crying in the club #customersupport

Your "Contact Us" page shouldn't be a digital ghost town. If your visitors are playing hide-and-seek to find a way to reach you, it's time to rethink your design. Let's make it easier for them to say "hello." https://t.co/6HRiaeULUA #contact #customersupport

ticket: urgent me: panic intensifies ticket: actually fine me: emotional whiplash #customersupport

Using Gmail for customer support is like using a flip phone as a GPS. Technically, it works, but at what cost? 👉 https://t.co/Az1ApiU1dR #customersupport #inbox

support agent starter pack: 47 tabs open iced coffee gone warm whispering ‘i’m just the messenger’ at computer #customersupport

POV: you log into your inbox and it whispers ‘don’t worry, I’m not Zendesk.’ #customersupport

Great customer support is basically time travel: you fix today’s problem and prevent tomorrow’s. #customersupport

Measure support quality like this: ✅ First response time ✅ Resolution time ✅ CSAT ❌ How many times your team cried this week #customersupport

Great advice and really pretty examples, this is here for your eyeballs. 👀 https://t.co/AcpEVvFcq2 #contact #support #resource