What is #RoleSwitching in regard to #AugmentedReality software? Collaboration goes both ways, and #RemoteVisualAssistance allows the giver and receiver to switch roles to view and engage in each other’s work environments. #AR

Learn from Tim Spencer, Senior Vice President & General Manager Service Operations, how @BUNN’s implementation of #HelpLightning’s solution helped turn their #FieldService branch into a profit center. ⚡ #CaseStudy #AR #AugmentedReality

Learn how the #HelpLightning application helped to retool & reinforce @Canon's first-class service. We're helping companies everywhere provide lightning-quick service. #AR #RemoteAssistance #CX

Help Lightning provides a level of engagement that’s completely different from commonly used forms of communication like Facetime and WhatsApp. #AugmentedReality is a new model and a new level of service that can be included in service contracts. #AR

Help Lightning’s visual platform aligns with corporate-wide strategic goals. With easy visual collaboration and comprehensive reporting, all departments can accurately measure KPIs resulting from using RVA technology.

As much as we believed, three years ago, that Help Lightning would meet your COVID challenges, we are even more convinced that our new integrated Enterprise Visual Platform will protect your investments and maximize return. #AR

Remote visual assistance (#RVA) technology enables highly effective remote patient care. It provides a merged reality video stream that allows doctors, nurses, patients, and caregivers to work together from anywhere. #MedTech #AR

Develop a company-wide competency for using Help Lightning to meet your company’s key business objectives. #AR #RemoteVisualSupport #Tech

You may already be familiar with the concept of #AugmentedReality if you’ve recently used Zoom’s immersive single virtual room feature. Today, we’re going to be reviewing the idea of live remote assistance with augmented reality. #AR

As time goes on, it only appears more #B2C and #B2B companies are jumping on the #AR train and looking to see how augmented reality can help to improve #CustomerService.

Learn how service organizations can serve customers and improve their service revenue by adopting a hybrid model for service pricing. #AR #Tech #Service

The best way to show #customers that you value their #business? Show them that you care about their time, contentment w/ your products/services, & their hard-earned capital. Focus on providing value & personalizing every interaction, every step of the way.

Learn how #FieldService software and many other industry questions are viewed by company leaders in this study completed by Michael Blumberg and sponsored by Help Lightning. #AR

Managing various suppliers can be challenging and complicated for many companies. Remote visual assistance (#RVA) technology offers companies a way to simplify how they qualify a new supplier, making the process fast, efficient, and effective. #AR #Tech

Remote #AR assistance is a tool helping equipment vendors more quickly and efficiently conduct Factory Acceptance Testing w/ customers. The FAT validation process ensures that newly manufactured & packaged equipment does what the end user needs it to do.

As we bring a close to 2022, we wanted to share our thoughts with you, our wonderful Customers and Partners. We know the past three years have been a challenging but exciting time for many of you. #AR

The Help Lightning team wishes you a very Merry, filled with cheer and laughter, Christmas! ⚡ 🎄 🎅

Managing various suppliers can be challenging and complicated for many companies. Remote visual assistance (#RVA) technology offers companies a way to simplify how they qualify a new supplier, making the process fast, efficient, and effective. #AR #Tech

A lot of time, energy, and capital is invested in capturing and closing hot leads (and thus acquiring a host of new customers), but what about ways you can keep the customers you already have? #Churn #Leads #AR #CX

While field technicians are offering customer support directly onsite, in-office customer support can also offer advanced guidance and demonstrations to customers in need of help. #RVA #AR