Helper
@helperagents
Followers
340
Following
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Media
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Statuses
23
RT @shl: $1K bounty per performance improvement for:. @gumroad.@flexile.@helperagents . And any other @antiwork projects!.
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We’ve shipped loads of improvements this week. Come in–the water’s warm!.
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In case you missed it, you can now @ to insert help articles in the reply! Thanks team 🙇
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Helper is now single-tenant!. It’s now 10x easier to self-host and vibe code your own version 💄.
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We updated our homepage ✨. Helper helps customers help themselves, and our new website reflects that!
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💻 Adding Helper to your website just got ridiculously easy. One line of code. That's it. Copy, paste, and your customer support widget is live.
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🎙️ Speak your support tickets into existence! Voice-to-text is now available. No time to type? Just tap, talk, and let Helper transcribe your message. Perfect for on-the-go support teams handling tickets from anywhere.
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Introducing: Use Helper without leaving Slack!. Just type @Helper to assign tickets, run queries, close old tickets, or reply/close tickets—all from where you already work. 💬⚡️
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No more ticket clutter! . Helper's auto-close feature resolves inactive tickets after your set timeframe. Clean dashboard, focused team. 🧹✨
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RT @shl: Helper now has an MIT license - truly open source! Use/fork to your heart’s content. In-app live chat via AI customer support age….
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Closing a ticket ought to be celebrated. That’s why we’ve added a little pop of confetti for replies and ticket closures. 🎉
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Helper now directly shows sources from your website knowledge in responses
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RT @shl: is now open-source and completely free / unrestricted to use if you’re a small business, non-profit, or go….
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Helper is about to get a huge upgrade, going from 30% accurate to 60% accurate 🚀.
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