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NYC Consumer and Worker Protection Profile
NYC Consumer and Worker Protection

@helloDCWP

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Following
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Department of Consumer and Worker Protection (DCWP)—formerly DCA—protects and enhances the daily economic lives of New Yorkers. Account is not monitored 24/7.

New York, NY
Joined February 2010
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@helloDCWP
NYC Consumer and Worker Protection
1 month
🚨 Forced broker fees are banned in NYC. The FARE Act makes it simple; whoever hires the broker pays the fee. It also requires any fees be CLEARLY displayed in the rental listing. Being forced to pay a broker fee? File a complaint at
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@helloDCWP
NYC Consumer and Worker Protection
6 hours
We secured over $45,000 in restitution for BuzzFeed freelancers who filed complaints related to late payments! . If you did freelance work for BuzzFeed and were not paid on time between May 8, 2019 and August 15, 2024, file $ claim asap at
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@helloDCWP
NYC Consumer and Worker Protection
8 hours
🛝Sometimes educating New Yorkers on their rights feels like a walk in the park, especially when it literally is! . 🌳We’re meeting workers where they’re at, this week that just happened to be the playground. 📖Read our resources for domestic workers at
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@helloDCWP
NYC Consumer and Worker Protection
9 hours
Before the FARE Act, how much did you pay a broker you didn’t even hire?. Ryan from our Office of Financial Empowerment shares his financial hit story.
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@helloDCWP
NYC Consumer and Worker Protection
13 hours
🌡️ Extreme heat can be dangerous. Here's how you can stay safe when temps rise. ✅ Plan. 🎒 Prepare. 📱 Stay informed. 💧 Stay hydrated. ❄️ Stay cool. 🔗 Visit or call 311 to find cool options near you.
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@helloDCWP
NYC Consumer and Worker Protection
1 day
We are grateful to have strong community partnerships across the 5 boroughs! 💙 . Commr Mayuga visited @BronxWorks yesterday to celebrate the vital resources they provide in the community that boost financial health, including NYC #FreeTaxPrep + NYC Financial Empowerment Centers.
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@helloDCWP
NYC Consumer and Worker Protection
1 day
We are proud to celebrate 35 years of the Americans with Disabilities Act with @NYCDisabilities! . Our NYC Financial Empowerment Center counselors are trained to support New Yorkers with disabilities on managing their budgets + more. Book an appointment:
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@helloDCWP
NYC Consumer and Worker Protection
2 days
We are proud to secure relief for consumers harmed by National Floors Direct’s deceptive business practices! . Check if you’re eligible and file a $ claim asap at
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@helloDCWP
NYC Consumer and Worker Protection
3 days
Being forced to pay a broker you didn’t hire?  . File a #FAREAct complaint with supporting documents (e.g., screenshots, text messages, emails, broker’s contact info, etc.) at
@helloDCWP
NYC Consumer and Worker Protection
3 days
Knowing your rights can protect you from mistreatment before it happens!. Learn more about your #RentersRights under NYC FARE Act via @HellGateNY  .
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@helloDCWP
NYC Consumer and Worker Protection
3 days
Knowing your rights can protect you from mistreatment before it happens!. Learn more about your #RentersRights under NYC FARE Act via @HellGateNY  .
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@helloDCWP
NYC Consumer and Worker Protection
4 days
⚠️ Did you hire National Floors Direct to do work in your home? . 📣 They preyed on NYC homeowners and we’re holding them accountable for violating our City’s laws. 💰 We’ve secured $250,000 for consumers harmed. File a claim asap at
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@helloDCWP
NYC Consumer and Worker Protection
5 days
Businesses CANNOT include a credit card surcharge warning on the price tag or menu. Businesses CAN list the HIGHER credit card price and advertise a DISCOUNT for cash purchases. Learn more:
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@helloDCWP
NYC Consumer and Worker Protection
5 days
📣Calling NYC #SmallBusiness Owners!. Our inspection checklists are available for businesses to learn what our inspectors look for during a visit. New brick-and-mortar businesses can schedule a violation free visit through our Visiting Inspector Program.
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@helloDCWP
NYC Consumer and Worker Protection
6 days
NYC #FreelanceIsntFree Act requires hiring parties to pay freelancers in full and on time for completed work. We secured $45,000+ for 16 freelancers who were paid late by BuzzFeed and urge freelancers with late payment issues to file a claim asap!.
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@helloDCWP
NYC Consumer and Worker Protection
6 days
Did you know it’s illegal to charge separate line items like a “service fee” or “technology fee” to credit card users on a customer receipt only, without clearly posting the total price BEFORE purchase? . Learn more:
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@helloDCWP
NYC Consumer and Worker Protection
6 days
#ICYMI 15 public school districts across NYC will receive financial educators! 🎉 . Our newest initiative, Financial Literacy for Youth (FLY), will help our youngest New Yorkers pave their way to a healthy financial future. Learn more about FLY at
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@helloDCWP
NYC Consumer and Worker Protection
6 days
The Fairness in Apartment Rental Expenses (FARE) Act has been in effect for one month! We’ve received 500+ inquiries, but we need your help!. When reporting violations to DCWP, always include supporting documents like screenshots. Learn more:
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@helloDCWP
NYC Consumer and Worker Protection
7 days
Forced broker fees are a thing of the past. As of June 11, it is ILLEGAL for landlords to charge real estate broker fees to renters. Being forced to pay for a broker you didn’t hire?. File complaint with your text messages, screenshots, receipts, etc. at
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@helloDCWP
NYC Consumer and Worker Protection
7 days
Thank you, Council Member @galeabrewer for joining Commissioner Mayuga and our inspectors on yesterday’s sealing of an unlicensed smoke shop. Selling tobacco products to minors is unacceptable. We’re proud to protect NYC’s youth and the health of our communities.
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@helloDCWP
NYC Consumer and Worker Protection
8 days
✊¡Nos enorgullece apoyar a los trabajadores de entrega de restaurante basados en aplicaciones!. Si les bloquearon el acceso a Relay después de establecer la distancia máxima, podría tener derecho a una restitución y reincorporación. Presente un reclamo a
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@helloDCWP
NYC Consumer and Worker Protection
8 days
Businesses must clearly disclose the highest total price when charging a customer for credit card processing fees. Customers have a right to understand the full price of an item BEFORE they reach the register. Learn more:
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