Explore tweets tagged as #MultichannelHelpdesk
@visionhelpdesk
Vision Helpdesk
9 years
What is a Multi-Channel Help Desk and why is it important?.#helpdesksoftware #saashelpdesk #multichannelhelpdesk
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@visionhelpdesk
Vision Helpdesk
7 years
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@DeskActiv
ActivDesk Help Desk Software
5 years
Breakdown silos, provide seamless omnichannel customer experience #omnichannelcustomersupport #multichannelhelpdesk #HelpDeskSystem #customerexperience #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Manage all multichannel customer interactions from a single platform #omnichannelcustomerservice #multichannelhelpdesk #unifiedview #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Customer interactions can easily flow across multiple channels with an omnichannel help desk solution #omnichannelcustomersupport #multichannelhelpdesk #customerexperience #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Seamless integration of multiple channels ensures that your organizations' customer service remains efficient & consistent. #OmniChannelCustomerSupport #MultiChannelHelpDesk #CustomerExperience #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
ActivDesk is a comprehensive helpdesk solution with telephony and the CRM to answer all customer queries from various channels e.g. phone, chat ,email etc. #MultichannelHelpdesk #customersupport #supportdesk #HelpDeskTicketing #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
ActivDesk converts all customer calls, emails & chats etc. into tickets and presents them to the agents on a unified platform so agents don’t need to toggle between different interactions/channels. #MultichannelHelpDesk #HelpDesk #OmniChannelCustomerSupport #ActivDesk
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@DeskActiv
ActivDesk Help Desk Software
5 years
Customer Service team can quickly & smartly respond to a customer query if all previous interactions from all channels are available to them in a single view. #UnifiedAgent #omnichannelcustomersupport #multichannelhelpdesk #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Customer Service agents' work is simplified as all queries/complaints coming thru voice, email or chat etc are converted into tickets and agents get them in a single queue. #unifiedsolution #MultichannelHelpDesk #OmniChannelCustomerSupport #Activdeskhelpdesksoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Seamless integrations of all channels for customer interactions in the helpdesk makes it easy for customers to switch channels and results in happier customers and better customer service .#OmniChannelCustomerSupport #MultiChannelHelpDesk #CustomerExperience #ActivDeskHelpDesk
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@DeskActiv
ActivDesk Help Desk Software
5 years
Manage all the helpdesk tickets generated from different channels e.g. voice, chat, email, sms & social media efficiently with Multichannel Help Desk Software #MultiChannelHelpDesk #HelpDeskTicketManagement #HelpDeskTicketingTool #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Unified support across multiple channels like voice, chat & email helps in increasing agent efficiency & faster resolution of customer queries #CustomerSupport #MultichannelHelpDesk #UnifiedPlatform #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
5 years
Convert all customer conversations from multiple channels e.g. voice, email, chat etc. into tickets for cross channel customer engagement #HelpDeskTicketingSoftware #MultichannelHelpDesk #HelpDeskTicketingSystem #ActivDeskHelpDeskSoftware #OmnichannelCustomerEngagement
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@DeskActiv
ActivDesk Help Desk Software
5 years
Customers today communicate with the service companies using various mediums, go for an omnichannel help desk software to engage & delight customers on each channel #MultiChannelHelpDesk #omnichannelcustomersupport #ActivDeskHelpDeskSoftware #CustomerExperience
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@DeskActiv
ActivDesk Help Desk Software
4 years
Engage customers 24x7 with live chat and give instant response to customer queries with a multichannel help desk software #LiveChat #ChatIntegration #MultichannelHelpDesk #webchat #ActivDeskHelpDeskSoftware
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@DeskActiv
ActivDesk Help Desk Software
4 years
Go for an omnichannel help desk software to engage & delight customers on each channel and let the customer choose the channel to communicate #MultiChannelHelpDesk #omnichannelcustomersupport #ActivDeskHelpDeskSoftware #CustomerExperience
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