Explore tweets tagged as #MemberExperience
@TaskUs
TaskUs
26 days
Heading to America’s Credit Unions Operations & Member Experience Council and Technology Council Conference? Our team will be there! Connect with Jackie Lineberger and Sally Rittenhouse for your #MemberExperience goals.
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@TaskUs
TaskUs
2 months
If you’re attending America’s Credit Unions Operations & Member Experience Council and Technology Council Conference, bring us your biggest #MemberExperience challenges.  Our team Jackie Lineberger Sally Rittenhouse know how to turn them into winning moments.
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@PipelineSpaces
Pipeline Workspaces
1 month
At Pipeline, it’s more than just beautiful workspaces, it’s the people who make the difference. From a warm welcome for your clients to support for your business needs, our team is here to help you succeed. #PipelineCommunity #MemberExperience #PipelineWorkspaces
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@annettefranz
Annette Franz, CCXP
2 months
Breaking Up Is Still Hard to Do (But Shouldn’t Be) https://t.co/NvjP0eHNVK Let’s call making it hard to cancel what it is: deliberate friction, engineered not to serve customers but to squeeze more dollars out of them on the way out. #memberexperience #customerexperience
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@WeAreVelera
Velera
6 days
In July, Cash App expanded its use of EMV 3-D Secure (3DS), resulting in a 27% reduction in fraudulent transactions in one month. Velera’s Sergio Valencia explains how Cash App uses the 3DS "Data-Only" mode for improved #FraudControl and #MemberExperience. https://t.co/w1LLjBC3Uh
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@financialit_net
Financial IT
18 days
First City Credit Union Modernizes Member Communications with @eltropy_inc Read more: https://t.co/TUBK30ktkH #FirstCityCreditUnion #Eltropy #DigitalBanking #MemberExperience #AI #Fintech #FinancialIT
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@annettefranz
Annette Franz, CCXP
2 months
Breaking Up Is Still Hard to Do (But Shouldn’t Be) https://t.co/NvjP0eHNVK #memberexperience #customerexperience
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@annettefranz
Annette Franz, CCXP
1 month
Here’s a playbook for cos that want to avoid FTC scrutiny, and more importantly, avoid alienating the very people they’ve worked hard to win. Breaking Up Is Still Hard to Do (But Shouldn’t Be) https://t.co/7DVCfrCDd8 #customerexperience #memberexperience #fitness #subscription
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@annettefranz
Annette Franz, CCXP
2 months
Breaking Up Is Still Hard to Do (But Shouldn’t Be) - CX Journey™ https://t.co/NvjP0eHNVK #customerexperience #memberexperience #customereffort #communication #customerservice
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@annettefranz
Annette Franz, CCXP
2 months
Breaking Up Is Still Hard to Do (But Shouldn’t Be) https://t.co/NvjP0eHNVK If u treat customers well on the way out, u increase the odds they’ll return when circumstances change; at the very least, that they’ll speak well of you to others. #memberexperience #customerexperience
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@annettefranz
Annette Franz, CCXP
2 months
Breaking Up Is Still Hard to Do (But Shouldn’t Be) - CX Journey™ https://t.co/NvjP0eHNVK Let’s call this what it is: deliberate friction, engineered not to serve customers but to squeeze more dollars out of them on the way out. #customerexperience #memberexperience #cancellation
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@KPGeorgia
KP Georgia
2 years
Join Piercy, a proud #KaiserPermanente member, as she highlights the amazing advantages of being part of our organization. Exceptional care and all-inclusive services make Kaiser Permanente the go-to for all your health needs. #Healthcare #MemberExperience #QualityCare
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@annettefranz
Annette Franz, CCXP
1 month
Breaking Up Is Still Hard to Do (But Shouldn’t Be) - CX Journey™ https://t.co/NvjP0eHNVK Making it hard for customers to cancel is deliberate friction, engineered not to serve customers but to squeeze more dollars out of them on the way out. #memberexperience #subscription #CX
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@Talkdesk
Talkdesk
1 month
Team Talkdesk is ecstatic to attend the Operations & Member Experience Council and Technology Council Conference in Arizona! Snag a meeting with our industry experts at the link below: https://t.co/nXa45WisIY #ACUOME #AmericasCreditUnions #Operations #MemberExperience #Tech
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@annettefranz
Annette Franz, CCXP
1 month
Breaking Up Is Still Hard to Do (But Shouldn’t Be) - CX Journey™ https://t.co/NvjP0eHNVK Making it hard to cancel is deliberate friction, engineered not to serve customers but to squeeze more dollars out of them! #memberexperience #subscription #customerexperience #fitness
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@PremiseHealth
Premise Health
2 years
Whether it's a warm greeting at the front desk or addressing all of your concerns, our care teams are committed to providing an exceptional #memberexperience! #MemberTestimonial #GetStayBeWell
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@YPO
YPO
1 year
At the Global Leadership Conference in Istanbul! #Leaders gearing up to #lead, elevate the #MemberExperience, and create a positive #impact.
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@GymConsultant
Jim Thomas
9 months
Creating a unique, special experience for our customers is our top priority. We strive to provide super service and build loyalty. Join us and enjoy a one-of-a-kind member experience at our go-to destination. #SuperService #MemberExperience #CustomerLoyalty
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@FieldandStream
Field & Stream
1 year
Ready for something exclusive at the F&S Music Fest? 🎶 Join the 1871 Club today for access to these benefits—Use code EDWALL for 10% off your Premium Membership. https://t.co/rj9YS0QhcJ 🤝 #TheLegendLives #1871Club #FSMF #MemberExperience
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@annettefranz
Annette Franz, CCXP
2 months
Today's post >> Breaking Up Is Still Hard to Do (But Shouldn’t Be) - CX Journey™ https://t.co/NvjP0eHNVK #customerexperience #memberexperience #customereffort #communication #customerservice
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