Explore tweets tagged as #KnowledgeBaseSoftware
@BoldDesk
BoldDesk
7 months
๐Ÿ“‰ Every โ€œHow do Iโ€ฆโ€ email from a customer is a missed opportunity. Why? Because your support site isnโ€™t helping them help themselves. ๐Ÿ“š A solid knowledge base is more than an FAQ โ€” itโ€™s your 24/7 support rep. #knowledgebasesoftware #selfservice
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@BoldDesk
BoldDesk
3 years
Weโ€™re glad to introduce learning centers in #BoldDesk! You can learn more about #helpdesks and related topics. Check out the link regularly to find updates! https://t.co/OeCy5uhlkX #helpdesksoftware #customerservice #knowledgebasesoftware #customerexperience
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@thenitai
Nitai
2 years
Navigating the documents on their knowledge base sites is facilitated by both a search function and a tree view navigation feature that visualizes the structure of the knowledge base. Read more ๐Ÿ‘‰ https://t.co/njK7ppoM8l #KnowledgeBaseSoftware #ReceivedPositiveRatings
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@BoldDesk
BoldDesk
3 years
Unlock the power of #knowledgebasesoftware with #helpdesksoftware! Seamlessly merge your #knowledgebase with a robust #helpdesk system to provide exceptional #customersupport. Maximize efficiency and deliver stellar #customerexperiences! https://t.co/ccq9dbxMe1 #business #saas
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@thenitai
Nitai
1 year
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@thenitai
Nitai
2 years
It is a complete platform designed to help organizations build knowledge bases for both internal and external purposes. Read the full article: The best knowledge base software compared โ–ธ https://t.co/PoFtssSobX #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates
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@thenitai
Nitai
1 year
For example, a knowledge base designed to support customers will offer a directory of content focused on topics relevant to customers. Read more ๐Ÿ‘‰ https://t.co/ElY6PGzRy2 #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates #TodaySBusinessRealm
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@thenitai
Nitai
1 year
ServiceNow, the well-known software company focused on supporting digital workflows, provides a knowledge base solution as a component in several of their offerings. Read more ๐Ÿ‘‰ https://t.co/ZTq6DbuiPh #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates
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@thenitai
Nitai
1 year
Their tool provides export functionality so that content can be taken out of the Tettra knowledge base for migration or backup. Read more ๐Ÿ‘‰ https://t.co/wzwOrOFPh2 #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates #SupportingMultiTeamCollaboration
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@Syncfusion
Syncfusion
3 years
Weโ€™re glad to introduce learning centers in Bold Desk! You can learn more about help desks and related topics. Bookmark and check the page regularly for updates: https://t.co/ISElTPJm3U #helpdesksoftware #customerservice #knowledgebasesoftware #customerexperience
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@thenitai
Nitai
11 months
Docs is a flexible tool for building a knowledge base that can service either customers or internal teams. Read the full article: The best knowledge base software compared โ–ธ https://t.co/MpPQbHlq5V #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates
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@helpmonks
helpmonks
2 years
As an organization focused on providing support to global enterprises, Zendesk has implemented a versatile translation feature... Read the full article: The best knowledge base software compared โ–ธ https://t.co/lEcmL3PRtf #KnowledgeBaseSoftware #ReceivedPositiveRatings
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@Gartner_DM
Gartner Digital Markets
3 years
Did you know? ๐Ÿ’ก 52% of businesses invested in help desk and IT support software to enhance productivity. Discover the software trends and how you can capture buyers' interest on a global scale: https://t.co/wSk7g3DMZ9 #HelpDeskSoftware #KnowledgeBaseSoftware
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@helpmonks
helpmonks
2 years
With content verification features, Tettra enables users to build knowledge bases that are consistently up-to-date. Read more ๐Ÿ‘‰ https://t.co/PpzFXO9OvN #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates #TodaySBusinessRealm #SupportingMultiTeamCollaboration
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@helpmonks
helpmonks
2 years
Like Guru, Notion's features are focused on building an internal knowledge base rather than an external one. Read the full article: The best knowledge base software compared โ–ธ https://t.co/XBAqN5jeC4 #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates
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@helpmonks
helpmonks
2 years
Additionally, they provide security features for internal knowledge base portals. Read the full article: The best knowledge base software compared โ–ธ https://t.co/Wp6WYGZnjV #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates #TodaySBusinessRealm
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@helpmonks
helpmonks
2 years
Among their platform's many features is their search engine, which was built from scratch for knowledge base software. Read the full article: The best knowledge base software compared โ–ธ https://t.co/CP9VGA9apT #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates
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@BoldDesk
BoldDesk
3 years
Do you want to increase productivity and reduce #ticketresolution time in #bolddesk by sharing KB articles in ticket responses? Check out our video tutorial on YouTube. Watch now: https://t.co/2qv21hhhHc #searcharticles #knowledgebasesoftware #customerretention #saas
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@helpmonks
helpmonks
2 years
It is a complete platform designed to help organizations build knowledge bases for both internal and external purposes. Read the full article: The best knowledge base software compared โ–ธ https://t.co/lSMrKPpIkE #KnowledgeBaseSoftware #ReceivedPositiveRatings #SetDueDates
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