The requirements of the BPO industry are unique, challenging and rely heavily on the use of state-of-the-art technological solutions. Teckinfo’s InterDialog UCCS delivers exactly that with features like Predictive Dialer, IVR, Outbound IVR (OBD), ACD and many more. #Teckinfo

InterDialog UCCS helps you to have complete control over your contact center operations & remote agents. Agents can log in from any where at any time through their mobile phone or desktop, or even through our ID mobile app. #WorkFromHome #RemoteAgent #InteractionsSimplified

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Keep customers well-informed with automated notifications.#notifications #contactcentersoftware #interdialog

Mr. Sushanth Raghavan shares his smooth experience with InterDialog UCCS. #OmniChannelCustomerSupport #MultiChannelContactCenter #CustomerService #CustomerExperience #Teckinfo #contactcenter #techologyworld #IDCloud #25years #interdialoguccs #AI #ccass

NGOs face a multitude of challenges in fund generation, limiting their growth. Teckinfo’s InterDialog UCCS is designed to overcome these challenges and facilitate multi-channel interactions that enable NGOs to meet all fund-generation targets. #Teckinfo #Interactionssimplified

Teckinfo offers a comprehensive high-performance solution for debt collection “Connect & Collect” built on our InterDialog platform which completely automates the process and maximizes the debt collection rate. #Teckinfo #Banking

InterDialog UCCS dialer comes with multiple dialing modes, choose the one which best suits the requirements of the campaign #previewdialer #progressivedialer #predictivedialer #powerdialer #InterDialogUnifiedContactCenterSoftware

InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. #contactcentersoftware #interdialog .#callcentervoicelogger #voicelogger

InterDialog UCCS can help your agents handle all customer interactions from multiple Channels. It also enables them to handle voice & non-voice interactions simultaneously. #Emailcontactcenter #contactcentersoftware #contactcenteremailmanagementsoftware #interdialog

InterDialog WhatsApp chat enables you to directly chat with the customer, personalizing the chat and assisting clients for a quick resolution. # WhatsApp #contactcentersoftware #interdialogUCCS #WhatsAppChat #WhatsAppCustomerService

InterDialog Unified Contact Center Software with social media connectors can help your agents handle comments or tweets being done on your company’s Twitter page #twitter #contactcentersoftware #interdialog.#socialmediaintegration #omnichannelcustomerservice

High availability in a contact center software makes certain that unplanned downtime does not impact your revenue or displease your customer. #highavailability #contactcentersoftware #interdialog #callcenterredundancy

WhatsApp Bot is creating chat bots on the popular encrypted messaging app WhatsApp. InterDialog‘s WhatsApp Bot enables you to embark on conversational commerce and manage customer issues. #WhatsAppBot #bots #artificialintelligence #ML #InterDialogUCCS

With InterDialog’s wallboard help your contact center in increasing customer satisfaction, agent retention, and revenue. Boost performance and productivity with an eye on all key data points. #wallboard #callcenterwallboard #InterDialogUCCS #ContactCenterSolutions

Manage your contact center efficiently with InterDialog UCCS's Admin & Supervisor Module. Optimize campaign performance , monitor agents in real-time and assist via call coaching/whispering  whenever required #ContactCenterSolutions #InterDialogUCCS  #ContactCenterSupervisor

Go for a call center software that seamlessly integrates with all leading CRM's and other third party backend applications to have a single window for all applications and enhanced efficiency #Thirdpartyintegrations #CRMintegration #LMSintegration #CallCenterSoftware #InterDialog

Don't just take our word for it! Hear from Nicolas, IT Director, on why Teckinfo's InterDialog Unified Contact Center Software is the perfect solution for your contact center. Contact us to know more!

Convert leads into clients by efficiently organizing appointments. InterDialog UCCS allows businesses to organize leads and make appointments for efficient implementation of sales strategy. #OmniChannelCustomerSupport #Teckinfo #contactcenter #IDCloud #25years #interdialoguccs